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    2 years ago

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    Luke T.

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    Visiting Angels

    Visiting Angels

    1.0
    (1 review)
    26.4 mi

    I previously worked for this company and feel leaving my honest review is only right... My clients…read morewere great, it was management that was the problem. More specifically Matt. They claim to offer flexible scheduling but I was continually contacted and pressured into taking extra shifts/clients that I mentioned to them many times would not work. Even after telling them my the schedule and clients I had worked perfect for me. They even tried to push me out of the clients I had to take different ones they needed someone like me for, that had more experience but wouldn't give a pay increase. Although it wasn't listed in the handbook or listed as a "policy" at all, I got talked to like I was incompetent and an idot by Matt for simply trying to pickup gloves while in the area because I didn't call to make an "appointment" prior to picking them up. He even went as far as laughing at me on the phone, when I told him I didn't appreciate how he was talking to me. Matt also stated how he "didn't have to put everything into policy because he's the boss". While trying to advocate for my client having black mold in her home, I was told to keep out of the situation. I didn't like how they were not always honest with my client. Clocking in was annoying at times, even after clocking in, they would mark you down as NOT clocked in and then call you in the middle of your shift to have the client confirm you were there, even though they claim to "track" your phone. I got talked to like I was dumb several times for clock in issues. I was never late or missed a shift aside from when my child had a medical emergency. Even then, they were given adequate notice and I was met with Zero empathy. Instead of "I hope everything is ok", I got, "Well when can you make up your shift"... (May 8th)My last day, I had a spill on my pants and shoes, so I changed into long shorts & sandals I had on hand - Matt apparently had sent his brother(Luke) to find me to interrogate me about some review someone had left (he refused to show it to me). I refused to talk to Matt because of how he talked & treated me and requested to talk to different management (Megan).. They refused what I had said and then began attacking what I was wearing and ultimately fired me for that.. claiming I "couldn't follow policy".. but they then replaced me with someone who wore half shirts/crop tops to their shifts .. Then a month later(June) Matt contacts me (even after I previously stated I didn't want to speak to him) and threatens to SUE me - falsely claiming my previous client had brought to his attention that I was trying to work with her behind his back... Matt again tried to contact me (July 22)... So even after stating I wanted no contact, he continues to do so. I want zero contact from anyone from visiting Angels. I myself provided excellent care to my clients. They loved me, their families and even their social workers. Oh and I didn't like being continuously hounded to leave a 5 star review on various platforms, even before working a shift. That made me very uncomfortable.

    From the owner: America's Choice in Homecare. Visiting Angels is the…read morenation's leading, nationally respected network of assisted living, non-medical, private duty home care agencies providing senior care, elder care, personal care & respite care.

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    Visiting Angels - assistedliving - Updated June 2026

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