No issues. Does what they're supposed to do. Never had PT before. Reminded me I need to take better…read morecare of my body!!

I was discharged from this location on yesterday and found out by a text message. I then went on…read morethe portal and saw the reason for the discharge REASON: I said I was too busy! this discharge also states I requested to be discarged which is LIES. I have never told the lady at the front desk I was too busy never, everytime I leave the office I tell her I will call in to make my next appoitnment. Everytime I do call the front desk Eva, the lady that sits there never have any avaialable slots so clearly there was a conflict. So I called in this morning to ask why was that reason was put for my discharge and that it needs to be fixed because KEISHA who states she is the Director said that's what EVA told her so I am asking when and what time did I tell Eva that? Keisha still saying that's what she was told trying to undermine the reason and blow me off. Very unprofessional, how is she a Director? She was Very rude and hung up in my face. Before she hung up on me I ask for a Supervisor and she would not give me any information also stated she needs to find out what she can change on the discharge paprer. I am like you put the truth, you discharged me and put your policy reason don't lie on me and say I said I was too busy. I never said that. I would never use this location again and I will definately let the VA know this experience since they referred me there. Not to mention I had seen about 4 or 5 different people since I started in March 2025. Two of them left that location then I saw a guy that was filling in, then two other people afterwards. Honestly, I am very dissapointed and for the lady at the front desk to lie and said I said I was too busy and then Keisha to be so rude and disrespectful is unacceptable, even if I did talk over you at the end of the conversation Keisha, I was NOT rude and as a Director you should have empathy better listening skills and better customer sevice skills instead of trying to disregard what I was trying to explain. Hanging up on paying customes is a red flag and needs to be investigated.