My aunt lives here. She has severe multiple sclerosis. Her home life was difficult to say the…read moreleast, but she has been so much happier since moving here! She has access to tons of service she didn't get at home, like speech therapy, and so many more social opportunities that weren't possible when she was homebound- she plays bingo, gets her nails done, and even goes on outings like on the Diamond Jack riverboat! It's wonderful to see how much better her quality of life has gotten since moving here- I wish she had been able to come here years ago!

The service level at this facility is awful. My 85 year old mother was put in a room that seemed to…read moredouble as a storage room for old, scratched up furniture. Every day we went to the place there was no one to check who you are. You self checked in. There were times we didn't see a single person while walking through the place. Calling this place went to an automated system that routed to two nursing stations. One never answered with a message that said they would call back in 48 hours unless it was the weekend, then it would be Monday. Their social worker quit on June 10th of 2022, and they have not replaced her as of June 20th, but the phone system still sends you to her voicemail where she says she quit. Medications took up to 72 hours for them to get, including Pepto Bismal for my Mom. She went 3 days with nausea and diarrhea before they got her help even though they told us it would be done that day. Residents have no food choices. If you don't like or can't eat what they're serving you go hungry. Dinner one night was a cold turkey sandwich with cranberry juice. After 4 days we arranged for a new rehabilitation center and requested the paperwork to transfer her. No one seemed to know what to do. We were told multiple times that they were working on it, but the truth came out that they didn't know how to fill out the form online for the referral to the new facility. It took from Wednesday until Saturday at 2:00 in the morning until she was finally moved. 4 days later I received a phone call from this place asking to fill out paperwork for her. I asked if this person knew she was no longer there. She seemed surprised but said "Oh yes, we just need the paperwork for her file". If you care about your loved one, don't send them to this place.

We hired Brightstar to take care of a loved one, and that was the most important decision we made,…read moreas the caretakers were amazing in their dedication and compassion for our loved one. Tending to her every need, whether medical attention, cleansing, feeding or making her comfortable, they did so while engaging her pleasant conversations. Hence, we couldn't say enough for the professionalism of BrightStar's caregivers. They are truly a company that cares.

I am the director of care at an assisted living in Saginaw. We have had Cardinal hospice for some…read moreof our residents and I could not ask for better care with the hospice support at end of life. They give detailed notes after visits and have great communication with the staff, supervisors and family members of our residents. The aide and nurse for our community have been exceptional and go above and beyond in their compassionate care. Each resident has the choice of any hospice provider but I would recommend Cardinal for any of my residents and family members.

We received excellent care with everyone associated with Cardinal hospice. Nicole our primary…read morenurse was unbelievable! I could not recommend more. I wish I could give 10 stars!!!

Amber Home Health Care takes care of their patients. From the PT from the OT and the nurses are…read morealways there in your time of need.

This company is the absolute worst for hospice care. They wanted to over medicate my dad with…read moreOxyContin and Ativan on day one. Was told someone would be seeing him everyday but did not see anyone after the initial consultation. Was told Champlain would visit and not just talk about religion but said they would not visit once I told them he was not religious. Also gave date when Medicare was ending payment but Amber Hospice told the rehab facility to cut my dad off a week early costing our family thousands in private pay expense. After cancelling their service after a week all I got was a sorry apology. I would strongly encourage anyone looking for a hospice company to avoid Amber Hospice/Homecare.

I absolutely adore Dr. Williams! She is the most caring doctor I have ever seen. Receptionist is…read morenot very friendly, however. I called to ask about a pregnancy blood test and the receptionist's response was verbatim "Um, yeah I guess". The receptionist talks down to me every time I cal to make an appointment. That being said, I still give this practice 5 stars because Dr. Williams is so amazing

At 64 year old and having lived in many parts of the country I have had occasion to see several…read moreDoctors both Specialist and General Practice physicians in my life. In my view Dr. Susan Williams is at the top of the stack! Her knowledge base is remarkable and delivers it with the very best bedside manor I have ever experienced. Dr Williams and her office is the only family practice I can recommend. A Dr. who cares about her patients in every way. This is not a high production paper pushing insurance mill but a team of medical care professionals who really do care about their patients. I believe a medical recommendation is important to those who seek it out so I do not make this recommendation lightly. Both my wife and I have visited Dr Williams several times over the last year and we will be her patients until she retires. This is the kind of superior care very few people find. If you are in need of a family practice this is the place.

I am very disappointed in some feedback I received today.... I heard that now that my dad can walk…read morea little, he is up all night walking halls... so (yall,they, whoever) drugged him causing him to sleep all day and miss meals, Laying up in soiled bottom until he woke up.... This is s unacceptable. I will contact someone tomorrow... I am made AF

Tons of stores to choose from, the main aisles were clean and spacious. Not shoulder to shoulder…read moreshopping here. The mall itself was a replica of a mall called Ontario Mills in Ontario Ca. They must be owned by the same company. The food court here was spacious, and there were other kid friend attractions in the mall which was nice for the little kiddos. Rest rooms were taken care of and not over crowded. Would love to return again.

I am a big fan! I called with an immediate need for full-time care upon discharge from the hospital…read moreand the owner and caregiver came out to the house early the next morning for an interview. Wow! The caregiver is a rockstar and the owner of the company checks on regularly. I am super impressed with the customer service AND the great care! Thank you!

This is truly a caring service from the initial interview with Jerry (owner) and his…read morewell-thought-out decision to assign Jennifer, a beyond experienced caregiver to me. I could offer a long list of superlatives regarding my positive experience with this company, but I simply state that Synergy Home Care of Rochester is "perfect".

I've worked with Chris, owner of Affinity Home Care, on a professional level for years now and have…read morealways been impressed with his level of professionalism. He's someone who understands home care inside out and always works as hard as he can to make sure his clients and staff are happy. As long as I've known Chris, he's been an out of the box thinker which is exactly what you want when you're trusting him to care for your parents. An active and creative owner will always do what's best and put their clients first every time. After referring several families to his service, I can first hand say the quality is top notch.

Affinity has taken amazing care of the countless patients that I've sent to them. Their staff are…read moreextremely compassionate, make the patients feel comfortable, and provide exceptional care and service. Thank you Affinity.