Where do I begin?! They acted very concerned and caring, but…read morewhen it came right down to it...it was just words. When a caregiver couldn't show up one day, the owner of the business came to fill in, but then put my father's disposable diaper on backwards and didn't even clean him properly! I know this because I was the next person to clean him. Another time, the owner was filling in for another worker and everyone in the room smelled that my dad had messed on himself but she said she couldn't smell it. Really?! She said checked him and he didn't. She even told my mom "You're his wife, you can check him and see If he did." After she left and I arrived from Fort Worth I cleaned him up. They posted job availability on Facebook with "no experience necessary - will train." They never trained one of the night time caregivers and my dad had a bad night once. The caregiver did the best job she knew how, but at the end of the day it was the business responsibility to train her or send someone with experience and they didn't. The owner then lied to this young woman and told her that we fired her!! She was so upset (and didn't believe the owner ) so she looked my mom up on Google to call and see if it was true. We assured her we did not fire her and that we were firing the company. My precious dad (who has dementia, but is very lucid in the mornings), my mom, and my 2 brothers and I talked about it and made the very difficult decision together that he would get better care in a nursing center and be happier there. We called and ceased services. The owner will tell you whatever she thinks you want to hear. Their intentions seem well meaning and great...but their follow through as a business of caring for seniors who cannot care for themselves absolutely stinks!

Julia Greenwell and her staff in the memory care unit did a wonderful job caring for my mother…read more The staff were always attentive, very friendly and helpful whenever we visited. My mom recently passed away and the staff made the experience as painless as possible for all of us. I am very thankful that my mom was in this great facility. Members of my family are in the medical field and were impressed by their staffing ratio and how well the staff interacted with the patients.

My Mother has Alzheimer's. She has been a patient at TCCC for a little over four years. The staff…read moreloves her and she loves them. They go out of their way to treat Mother with the care and respect that she deserves. We could not ask for better caregivers.

I would like to commend the Wichita Falls Health line store for their great over the top customer…read moreservice! Not only did they work with me on my forgetfulness of missing appointments but gave me the best run down and operational information on my new medical device that anyone could ever have been given. You feel like you are the only customer they have ever worked with and you are helped and always asked if you understand everything before leaving the store. I would especially want to "Thank" Tammie Terry and the young lady who took so much time in explaining the medical device to me, Katrina. This is a place of business I highly recommend! It is also a business that I WILL continue doing business with for all of my health care needs if possible!

I highly recommend healthline medical as a supplier of medical equipment regarding those with sleep…read moreapnea using CPAP machines. I was helped very much by Mona and the friendly staff. They went out of their way to help me in the selection and settings of the many machines available for treating sleep apnea. Don McGlynn

Kindred at Home has an AMAZING team of nurses and therapists!! We are so blessed to have them.read more

I dealt with one of their physical therapists on a personal level. She was not compassionate or…read morecared for anyone but herself. I can not say anything about the company personally, but if their company brand shows through in the form of Shari Craig, there is no way I would let them take care of anyone I cared about, not even an enemy.

As for my experience with BestCare Health Services, Inc. I have had grandparents on the service and…read morecould not have been happier with the care they were given. I loved the nurses my grandparents both had.

Sales: friendly and helpful enough to promise the world…read more Staff level: understaffed. There isn't enough help to accomplish what's been promised. Food: low quality, lazy, junk food like hot dogs, chips Rooms: average. Divided studio layout. One point for not being hospital-/prison-like. Cleanliness: below average. Most rooms and hallways are carpeted but very worn/dirty. Clothes washer is broken and there's no sign. Clothes never get washed despite the service being "included." Disgusting. Attention: far below average. Had to make signs for basic habits because they we're changing our mom's clothes. Maintenance: below average. Toilet runs constantly despite being "fixed" a dozen times. Bathroom door falling off hinges, and is a major safety hazard. Price: average. Value for money: quite low. This is what happens when a greedy corporation takes money from old people and their families, but doesn't see fit to deliver.