Worst experience I ever had with an insurance company. Please don't use this agency. Incompetent…read more No customer service. Jim just made excuses for error based on an employee that was new and left the company. If I could give Zero rate I would. He saw how disgusted I was told me to look for other insurance company. I have home insurance with State Farm I should have used another agent. Be on DISGUSTED.........Never Again

I came to know Jim through my old insurance agent whose company (which shall remain nameless)…read moredecided not to renew my auto policy. I was referred to Jim who was absolutely wonderful! He was kind, knowledgeable, and very helpful. I was facing having no auto insurance in a matter of two days and Jim contacted me and went right into action! That day I had car insurance and within a few more days, renter's insurance and personal umbrella coverage as well. And he has saved me over $252.00 a month!!!!! Incredible! Thank you, Jim! You are the best!

thank you for all the help it was a problem in the beginning changing the designation from HO6 to…read moreHO3 but the people including Bob Nachbaur were able to facilitate the change with the homeowners association which I am very grateful.

Bob Nachbaur is just the greatest. He listens, understands and helps us every time. We always…read morefeel looked after and cared for with him and his staff. Besides being knowledgeable, he is just the nicest person. We have all of our insurance needs met with Bob and would never switch. I can't recommend him highly enough.

Heather is an excellent agent. She is on top of everything and very proactive. Superior customer…read moreservice.

Heather was extremely helpful in helping me determine exactly what I wanted for my insurance…read morepolicy, and for a very reasonable price. She is very patient and understanding and is always willing to help out a customer in need. Her response time to emails is lightening fast so you're never left in the dark if you have any questions. I would definitely recommend Heather and her associates to my colleagues and friends looking for an affordable policy with an agent who is truly looking out for you. Thanks Heather and all the folks at the Suffern location!