I called several dentist clinics as I was not established at a clinic yet. My bridge was loose in…read moremy mouth and I needed to be seen asap. Lane and Associates called me back in a timely fashion and was able to see me the next day. Fabulous dental office fabulous staff and the dentist was amazing. He was able to take the bridge off and glue it back on without Novocain and without it breaking. They have earned my loyalty and my family's. Give them a try you won't be disappointed.

Pinehurst Oral Surgery & Dental Implant Center (located at 95 Aviemore Drive, Pinehurst, NC 28374)…read moreis WITHOUT QUESTION the most disappointing dental practice in The Sandhills and Moore County. "The Help" was far from helpful. The Administrative Staff was so unprofessional--they ACTUALLY discussed patient records where the whole waiting room could hear, and they werent shy about expressing negative opinions regarding patients whom they obviously didnt care for. On top of that? My appointment was scheduled at 1:40pm. I not only waited well over an hour just to enter the treatment room, but i wasnt seen by the doctor for at least 35-40 mins. I wasnt able to walk out to my car--visit FINALLY completed--until 3:45pm. Over 2 hours later. These people call themselves professionals? I call them as well as their bogus-ass "practice" a JOKE. Sumbody clearly needs to PRACTICE a whole lot more, if their intent is to stay in business.

Dr. Neely was outstanding. The anesthesia ladies made feel calm and comfortable. Dr Neely saw me…read moretwice -to remove my molar & then to place my implant. Both were successful and a breeze. Ive had terrible service with dentists and oral surgery in the past so i HIGHLY recommend him. Thank you Dr Neely for your kindness & being so thorough with each procedure.

I would give Carolina Dentist 10 Stars if I could. They Took me first thing this morning at 7AM for…read morea very sore painful crown and gums. Nice people, competent dentists, fair pricing. Very easy online scheduling system too. Thanks folks you are great

Dental: I wouldn't know how the service is. I scheduled my appointment, filled out the forms, and…read morewalked into the office only to be told that I didn't have an appointment. It was my fault because I either scheduled on their website or didn't answer when they tried to contact me. Although I got an appointment confirmation text the day before and also got an email to complete the forms. So I decided if this office is that disjointed and unorganized then I can be seen somewhere else. If you decide to go there..... call in because clearly they are not good with modern technology.

None of the staff listened to me about my current dental issues. The finance guy at the end of the…read moreappointment came off as shady as a used car salesman. I felt uncomfortable dealing with the staff from the start. I should have just walked out after getting that feeling. I have contacted other smaller dentistry practices in the area, looking for a good fit and a dentist and staff who will listen to me and avoid high-pressure sales tactics. There also seems to be a lot of bait-and-switch pricing. Stay away!

I had an excellent experience at Aspen Dental, and a huge part of that was thanks to the PEC. From…read morethe moment I walked in, they were incredibly welcoming, professional, and attentive. They took the time to clearly explain each step of the process, answered all of my questions, and made sure I felt comfortable and informed throughout my visit.

Dr Day and Heather have been absolutely great! The entire office has been great! This office is 5…read morestar!!

From the owner: Carolinas Center for Oral & Facial Surgery offers a full range of oral surgery and maxillofacial…read moretreatments in Pinehurst, NC, at our Southern Pines office. Our oral surgeon, Dr. Colby Day, and surgical team provide expert, personalized dental health care and treatments. We specialize in conditions of the mouth, face, jaw, and head, and offer oral & maxillofacial services including dental implants, tooth extractions, wisdom teeth removal, bone grafting, impacted canines, corrective jaw surgery, facial trauma care, and oral pathology with safe, effective anesthesia and sedation options for your comfort. We accept both medical & dental insurance to make care more accessible. Book an appointment with our Pinehurst oral surgery team today!

The staff made an appointment for Oct 13th, Columbus Day. When i arrived, the office was closed for…read morea holiday. I showed up and the building was locked. I was billed $50 for a missed appointment. When I called and left a message about the problem, I was told that they had been open and I was to pay the the fee. In effect they were calling me a liar. The staff not only booked ne for their day off, but then insisted that I was wrong!!

Beware of non-transparent billing practices…read more I'll start with the good- The office was clean and modern. The staff were all very nice and my teeth cleaning and exam were great. Now the bad- After my appointment I was, to my surprise, told by the front desk that I owed $407 for my exam, cleaning, and X-rays. The receptionist then informed me that their office was out-of-network with all insurance carriers and that I would have to pay in full and submit my own insurance claim (they later submitted my claim as a "curtesy"). I was completely shocked. The receptionist then stated that I was told this information when I made the initial appointment. I am 100% positive that this conversation never occurred because I would not have made the appointment if I had been informed that they were out-of-network with my insurance. I assumed that I would get my teeth cleaned and then pay a normal copay at the end of my cleaning because I was never told anything different. On my arrival to the office they never once mentioned that they were out-of-network. They never provided me with a treatment plan or estimate outlining the cost of the visit. The first time they mentioned cost was after my appointment when they surprised me with the $407 bill. My husband and I figured that this was a misunderstanding and called the office manager to try and resolve the situation. We figured they would acknowledge that the entire situation was a simple mistake. To our surprise, the office manager blamed me for "not listening" to the receptionist when I made the appointment (again, this conversation never occurred). She said that they have a script that is read to every patient and implied that I was lying. She then went on to say I should have read the fine print when I signed my pre-appointment forms online. To be fair, after looking back at the form, it does state that "all dental services are charged directly to the patient." Even so, since their insurance/billing practices are not the norm, they should be personally discussing their policies with new patients prior to dental services being rendered. When questioned about why they did not provide me with a treatment plan or estimated cost prior to bringing me back to the exam room, the office manager said that if I "was so concerned about insurance coverage, why didn't she ask for a cost estimate?" Again no empathy, no transparency, no accountability. In the end we asked if, under the circumstances, they would consider discounting the charges. They refused saying "that a service was provided" and that they had "trained our staff to clearly communicate our policies." In the end, my insurance paid $98 towards the visit and I am responsible for the remainder. This will be my one and only visit to Hubbard Dental due to their deceptive billing practices, blaming attitude, and complete lack of empathy towards a situation that they created through a simple lack of communication.