Terrible service Needed a copy of the bill for insurance purposes. Called and left several messages never could get anyone to call me back. read more

I never was sent a bill and if they did any thing it was in Tennessee and thought my insurance paid the bill. They have me in San Fransico and I have never been there. But they turn my name in for a collection agency who has not sent me a bill either. They did turn my name in as a bad credit and lowered my credit rating. Which isn't as bad as yours. 1 star rating; come on it would be a zero star rating if you had one, but the lowest you can go is one. So you're saying you sent someone to California to X-ray me; when I have been in Tennessee since 1996. Or are you saying I came from California to have one of your people to Xray me. I expect you to rectify this. You are as bad as the collection agency you are using; just passing the buck to try and ruin somebody's credit. read more

After my hospitalization, I paid Vista Radiology, PC immediately - online. Months later, I received a call from Wakefield & Associates bill collectors saying I owed Vista Radiology $300.00. (Vista should have billed my insurance, but they failed to do so.) I called Vista and was told that my balance was $0 and that they would call Wakefield and let them know and that she would call me back after speaking with them. I never heard back from Vista. Today, I learned that Wakefield has filed a negative report on my credit report. I called Vista Radiology today and spoke with Jill. She was totally unable to figure anything out. She acted like a child who had never had any schooling. I still don't know what's going on. read more

I have never received or seen a bill from this practice, yet they have turned me over to collections. This is illegal.

Just now reading reviews on this place and also got sent to collections when I shouldn't have

Horrible business practices. After my wife submitted her insurance information at their office, and spent 20 minutes filling out paperwork, they retrieved billing information from an affiliated hospital (which only had information from fifteen years ago). You guessed it... They sent the bill to the wrong address and immediately turned us over to a collection agency. See a familiar trend here? Other bad reviews refer to Vista's predatory collection practices. I just received a rejection for another claim from my insurance company because they incorrectly coded the service they performed.The Consumer Finance Protection Bureau should make a case study of this business. read more

Paid the bill immediately (- which should have been paid by insurance, but VISTA submitted it incorrectly.) Got a confirmation. Months later, they sent it to collections! Awful awful people and company. read more

The first bill my husband and I received said pending insurance and so we were billed for the full amount before insurance had even gone through. The second bill we received had the correct amount after insurance had paid and it was mailed out just under a month later and it said final notice (it was the first notice by the way). It says that if it isn't paid within the next 15 days of it being sent out that it will go to collections. Well, it was sent to collections exactly 6 days after being mailed out. I hadn't even received the bill yet. Since then my husband and I have been trying to get a hold of someone to pay the bill, we've even tried to go through the hospital. The payment website said that the account number was invalid. Four months later I finally get through to someone, however, I have talked to 3 ladies at this point who still can't seem to figure out how I can pay for this janky bill. They also can't tell me what collections company they sent it to (only the date it was sent to collections). We've never been contacted by one either. They refuse to even tell me how much we owe either, they said that only I can verify that amount. I am beside myself angry at this point. We have lost hours and hours of time over the last several months trying to pay for this stupid bill! it wasn't that we didn't want to pay it or couldn't pay it. I've practically been begging to pay this bill and its been impossible!! Literally impossible!! read more

This practice reads the radiology reports for the Covenant Health System in Knoxville. I was involved in car accident, was transported by ambulance to the hospital and Vista Radiology refused to bill my health insurance company for reading my xrays instead they just sent me to collections. What a great company that cares about people! Not! read more

Do we see a trend here? My wife had a mammogram and ultrasound at Crossville Medical Center (Crossville, TN) in December 2015. Apparently Vista is the one who read the radiology reports as they're the ones we got the bill from on February 20, 2016. She called them to ask for itemized bills. We received one of three itemized bills on March 3, 2016. I wrote a check to pay it immediately and composed a letter telling explaining the payment for the first bill - in full. Put it in the mail that afternoon to the address on the bill. The check cleared the bank on March 9, 2016. On Monday, March 28, 2016 we received a bill from a collection agency for the amount of the first bill. Great business practice, eh? I immediately called the phone number on the Vista bill for their billing dept, and someone named Wanda answered. I told her I was not a happy camper about the bill going to collection after it was paid. I explained exactly what you see above, and told her that they needed to clean up their act. She kept telling me I sent it to the wrong address - it was the ONLY one on the bill!! She told me I was being rude, and I told her the same. She said she would do a payment search and get back to me. Well, it is now April 10, 2016 and no word from Vista yet. On March 30, 2016 I called the Collection Company and told them all of the above. A guy named Richard kept telling me the law requires ME to PROVE that I made the payment. I told him to contact Vista as the bill had been paid. He kept repeating the same thing over and over at a louder level each time, so I told him to have a nice day and hung up on him. What kind of a schlock business is Vista that they appear to turn everything over to collection no matter what? They need to be put out of business! read more