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    Recommended Reviews - Vista Senior Living

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    8 months ago

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    Ask the Community - Vista Senior Living

    The Residence at Otter Creek - The Residence at Otter Creek sample Bedroom.

    The Residence at Otter Creek

    2.8(4 reviews)
    27.1 mi

    My mom has been at the Residence for two years. I would like to commend the staff for doing a…read moregreat job under very challenging circumstances. They are a nice group and work hard. However, I am moving my mom out in a few weeks to another facility. The corporate entity that governs The Residence and is building more units through out New England is, sadly, very unresponsive and is more concerned with the bottom line than resident care. A case in point: they offered a program that would help residents with pet care and transportation. They advertised this program and it was one of the main reasons we chose the Residence at Otter Creek. They, then discontinued it with only 30 days notice and basically left us all to figure out what to do next. There was an effort to out source the program to an existing program but it is not the same and requires lead time for transport etc. Hence residents are now in the process of taking limos to doctor appointments . I scrambled to find alternatives and happily was able to tide things over until I could make other arrangements. If this was the first time that Corporate had discontinued or reneged on services that would be one thing but it isn't. The changes just keep on coming including changing the time the front door is open - a money saving opportunity for Corporate and an inconvenience for everyone who lives there. When I reached out to corporate , I got a perfunctory "canned response" that was unsatisfactory. I would not recommend this organization especially in Middlebury where there are other more responsive options such as East View.

    We are current residents who are pleased with the decision we made. New ownership & management are…read morebringing changes to make the community of residents stronger and more inclusive. Those who are Independently Living are able to have additional services as needed by arrangement. The Community is getting better and better.

    Photos
    The Residence at Otter Creek - The Residence at Otter Creek Lounge.

    The Residence at Otter Creek Lounge.

    The Residence at Otter Creek - The Residence at Otter Creek sample Kitchen.

    The Residence at Otter Creek sample Kitchen.

    The Residence at Otter Creek - The Residence at Otter Creek Entrance.

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    The Residence at Otter Creek Entrance.

    Fort Hudson Health System - untitled

    Fort Hudson Health System

    2.3(3 reviews)
    44.4 mi

    My loved one was sent here mistakenly while waiting to have some MRI's scheduled, but was told it…read morewould take over a month or so to get an appointment. As a result she was sent to Hudson Health System where she has been for months given pain meds as well as physical therapy. A complete waste of time when she could of gone directly to an orthopedic surgeon to evaluate her medical condition.

    I had a care manager with them for about a year and she knows I live in a locked building she knows…read moreto wait until I come down to get her to come inside ok well let me tell you something the other day we had an appointment for 2 pm at ten to 2 I said my PCa left early I am gonna walk the dog quick if I am into at the door I be there in a few minutes it only take like ten minutes to walk the dog ok well she says she was getting a flue shot so she was running late she was usally 5-10 minutes late ok no problem that's her mo well let me tell you something she was 27 minutes late for an appointment that was supposed to be an hour long which made me have to cancel my appointment with access vr that took me a month to wait for ! Than when she finally got to my building she said oh someone let me in well I still went downstairs bc the elevator is locked well she was not waiting at the elevator so I go to the door she is not at the door I text her and she like oh I ran up the stairs but there locked well dummmy if it's a locked building what makes you think the doors aren't going to be locked so then she like I am taking off alls I said to her is i was a little out off by the situation I mean she get a flu shot when she supposed to be meeting with me if you pay taxes you should know Medicad pays for this service and she is on your dime getting a flu shot when she supposed to be working ! Ok then she takes off and they still billed Medicad ! Well then about a few weeks ago I asked her to make me a Medicab appointment for December well she says you can't make it that far in advance remind me a few days ahead I think she was hoping I would forget well I called Medicab and guess what I just made the appointment and it's a few months before so she lied ! Beth is a liar ! Than I was apply for owpdd services and she was supposed to help me nope she didn't lift a finger to help me ! So if your thinking of applying to get a case worker from here think again go with someone else bc they suck oh if you think Beth is the only one who sucks think again my friend I won't say who who lives in my building also has them as a case worker she almost got evicted and when she told her case worker her case worker told her she couldn't help her well my friend called me I told my friend to call legal aide and in my friends circumstances I told my friend to also get sober and call healing springs in her circumstances well bc of the advice I gave my friend she kept her apartment but her case worker didn't do crap to help her and she getting paid with your tax dollars ! Well don't worry I made a report to Medicad that they billed for an hour that I didn't get services for an they didn't bother to call me the next day to follow up so I let them know I reported them for fraud well they didn't like that so they referred me to other agency's ! I said wonderful! To add insult to injury they sent me a letter in the mail informing me they hadn't referred me to another case manager ! So another lie by fort Hudson ! I implore you do not choose them as your case management they are awful they lie and they suck at there jobs at least 1000 times I asked Beth to fax sow thing to dss and she said she did I would follow up and call and she never did I would have the social worker here Madison do it and when I call again they say oh a Madison faxed it oh ok so Madison did his job who is paid by housing but my case worker who is paid by my Medicad is committed Medicad fraud every damn day ! Please report fort Hudson for medicad fraud they are the absolute worst agency ever

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    Fort Hudson Health System - Untitled

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    Fort Hudson Health System
    Fort Hudson Health System - Untitled

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    The Landing at Queensbury - The Landing at Queensbury | Assisted Living & Memory Care | Queensbury, NY | Sitting area

    The Landing at Queensbury

    3.0(2 reviews)
    45.4 mi

    I have two relatives in The Landing at Queensbury. One is special needs, the other is elderly…read more The staff has been exemplary. They are very friendly and patient with their clients, and with us, the visiting family. They keep up on everything. If a light goes out, they are there. Plumbing? Solved. They recently installed new air conditioners in every room. Room service dusts and vacuums and keeps the bathrooms up to snuff. The staff is cheerful and friendly, they make sure my relatives take their prescriptions on schedule. The entire place is very clean, it never has odors, not even antiseptic. We are always greeted with a smile at the front desk, and the people hanging out (residents) are never sad faced. The food is, from what I've been told and observed, decent, and there is variety. They have a shuttle to the mall, the YMCA, and to the Senior Center downtown in Glens Falls. I have not met a sullen or crabby resident in the place in 3 years. Also, if your so inclined, there is a long paved non-vehicle bicycle path just across the street, and just past that is a seasonal ice cream store. My father in law can see deer from his room, and the deer walk up to the windows in the winter. The eating area faces the woods, so they see birds, deer, and residents lapping the building on the surrounding walkway. All in all, we think we really SCORED when we found this place. Plus, it is reasonably priced, which helps a-lot.

    If you care about your loved one, I would strongly consider placing them in a different assisted…read moreliving facility. Have the ability to see through the smoke and mirrors when you tour the residence. Many different things happened to my family member that I wouldn't want to have any family endure.

    Photos
    The Landing at Queensbury - The Landing at Queensbury | Assisted Living & Memory Care | Queensbury, NY | Front exterior

    The Landing at Queensbury | Assisted Living & Memory Care | Queensbury, NY | Front exterior

    The Landing at Queensbury - The Landing at Queensbury | Assisted Living & Memory Care | Queensbury, NY | Study with upright piano

    The Landing at Queensbury | Assisted Living & Memory Care | Queensbury, NY | Study with upright piano

    The Landing at Queensbury - The Landing at Queensbury | Assisted Living & Memory Care | Queensbury, NY | Building exterior

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    The Landing at Queensbury | Assisted Living & Memory Care | Queensbury, NY | Building exterior

    Vista Senior Living - assistedliving - Updated September 2026

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