Now that Horizon West has a new stylish modern community room and the updated private indoor pool…read morearea as we all as the colorful outdoor area with a BBQ, this building in its private park like setting is a rare jewel to find in Boulder. The new manager is nice and friendly. The residents are helpful and social. A nice mix of younger and older residents. It is truly a very special place to find in the middle of Boulder.

Nice condominium. Suitable for responsible adults. Strict HOA rules which are enforced which owners…read moreappreciate.

If you are looking for a college home near the University of Denver (or any where else that Four…read moreStar manages), please try your best to stay away from Four Star. As a resident of 2 years at my Four Star rental property, I have experienced mediocre service throughout my time but nothing TOO atrocious (so for that I award 2 stars)...but nothing has been as bad as the experience my roommates and I have endured this last week and a half. ***Here is a list of major complaints that I urge you all to check out before even considering renting a home with Four Star (beginning July 7th, 2020 through the current date): - No notification of workers being on our property for extended periods of time (unidentified individuals with unmarked vehicles). As a house full of women, this is an extreme safety concern - Resident's car was asked to be moved, then blocked in and covered with sawdust from the trees that were removed. This was destruction of personal property - Portion of the fence that is facing the street was down for an entire weekend, exposing all of the residents' personal items in the backyard while residents were out of town, and now the entire fence is down leaving the entire yard exposed. - Emergency line was called multiple times regarding these issues with no solution - All of the sheds were destroyed on 7/14, but residents were not notified and still had personal items in the sheds (Pots, tools, benches, a small grill, and pool toys). - Personal items (tables are covered with tools, tarp is under a pile of wood, and tables/chairs have been used and dirtied) have been used by the workers without the residents' consent - Zero communication from Four Star via text, call, or email to prepare residents that workers will be on the property. This is a major safety concern. - Multiple emails with zero follow up - Multiple calls/messages with zero follow up - Residents were able to contact a Four Star rep on 7/13 regarding the emergency complaint (fence + AC), but no follow up has been given from Four Star in over 48 hours. - Resident was able to contact a Four Star Leasing Agent (Cody, he was lovely) on 7/13 regarding the fence, and he said it would be fixed on Monday or Tuesday. No follow up has been given since. As reliable, respectful, and responsible tenants, we expected and deserved better than this treatment! Cheers.

I didn't even move in I signed the lease…read more I was told all the good stuff Only to come to the property to find out It's a smoking community There was dog excrement all over .. Documented it from a Tuesday through a weekend and you would think on Monday there would've cleaned up The cigarettes at the pool under the tables, the surrounding neighbors, porches debris. It looks like a hoarding situation. The amenities didn't work. She even bragged about the Starbucks, coffee and the heated amenities. Can't imagine what all of the other people who sued have been living with and going through with this company Do not do not do not do not do not sign a lease and rent from these people .. They treated me like absolute crap It didn't have to be that way Feel free to message me

5 Stars! As a first-time homebuyer, I had so many questions,…read morebut working with Jill made the entire process go incredibly smoothly. She guided me through every step, offering expert advice and connecting me with all the right people--from lenders to inspectors. We toured several properties, and when my favorite home went off the market, I was disappointed. But Jill remembered how much I loved it and went above and beyond by reaching out to the selling agent to see if it was still available. It was--and thanks to her initiative and persistence, she arranged a private showing, and I was able to make it mine! Jill negotiated a price that I could afford, and she was truly my biggest supporter and cheerleader throughout the entire journey. I'm so grateful she remembered the home that checked all my boxes and made my dream home a reality. I'm now happily settled in my new home, and I owe it all to Jill. She made the home-buying experience not only easy but genuinely enjoyable--I can't recommend her highly enough! Thanks Jill, You made my dream of home ownership a reality, and I am so greatful!

Jill is, hands down, the best realtor I've ever had the privilege of working with. She helped me to…read moresuccessfully sell my Boulder condo in a very difficult market. Before finding her, I worked with another agent who was unable to sell the property for many months. Despite this, Jill was optimistic and quickly turned things around. She connected me with an excellent stager, personally went above and beyond to showcase how great the space could look, and even personally attended many showings. I am not sure what I would have done if I hadn't found Jill. She is a lifesaver, and I recommend her to everyone selling any type of home.

Kristin is EXTREMELY friendly and personable, but has difficulty trying to juggle too much at the…read moresame time. Helping renters find housing seems to be her very charitable priority, by asking for lower rents than other property managers in the area and giving renter applicants every benefit-of-the-doubt and leases to people with questionable credit and criminal backgrounds and shaky references. Great for struggling homeless tenants! But a nightmare for landlords / homeowners! I highly recommend that people read Yelp's "not recommended review" that can only be seen by scrolling down and clicking on the link for it. I totally agree with it! - especially about the difficulty communicating with this agency and their frequent practice of lying (when backed against the wall when they don't honor their agreements). I tried to work with this agency for 3 years, but have learned from my mistake and will never be back! I had a WAY worse "nightmarish tenant" than the one described in Greg B.'s 3/24/2022 review, but instead of thanking BCR for helping me through it, I blame them for causing it - with their very lax tenant screening process! The extreme financial property losses I have suffered from my BCR nightmare far outweigh the small rental income I ever received. Homeowners and landlords BEWARE!!!

Over several days, I looked at rental houses in Longmont. At one of them, I met Claire, from…read moreBoulder County Rentals, and she showed me a lovely, and very comfortable place that I loved. What was even better is the remarkable customer experience I had with Claire. Unlike most of the other showings where the conversation was hurried, cold and transactional, this one was warm, welcoming and actually enjoyable. Claire was gracious, very knowledgeable and thoughtful - even helping me consider what it would be like living in the house on a daily basis to make sure it would be a good fit for me. It was like meeting a new best friend - easy and friendly. Being an executive coach, I was intrigued and asked about her business. She talked about her owner partner, Kristin, how much they love their work helping good people find good homes. A day later, I went to their office and met Kristin. These two are special - smart, warm, engaging - and they know serving their customers exceptionally well is essential. They get it. Michael L.

DO NOT DO NOT DO NOT DO NOT DO NOT DO NOT RENT FROM ...FOUR STAR…read morethere is no professionalism at all I've never seen anything like it. I've never experienced anything like it. These people hide they don't answer you back in an email. They don't call you back. My property manager was telling me there's nothing she do for me the person above her. I emailed they don't give our phone numbers. I emailed him a dozen times. I should just post them here online. Not once did he email me back I can't imagine living there and having a problem. LACK of professionalism Lack of communication I've never experienced anything like it' I was told there was a no smoking community cigarette butts all over.. dog excrement .... The cigarette butts by the pool under the tables.. the tenants who live around the pool; I was shocked. I showed pictures here they look like hoarders. And they all smoke filled with their ashtray of cigarettes It wasn't the apartment . I had an issue with ...it was the grounds. And the amenities do not work Property manager bragged about their Starbucks coffee machine. IT DIDN'T WORK I WAS TOLD ALL THE AMENITIES WORK THE POOL WAS NOT HEATED. IT WAS ICE COLD. THE HOT TUB WAS warm - And there is no Wi-Fi in that basement Actually, there's no Wi-Fi outside of their Property management tells me there's nothing she can do for me. Nothing she can do for me. After a whole aggravating day Getting her the documentation that she needed to release me from the signed lease I got it for her Says to me, I can't help you I was like OK what do you else do you need from me? What do you need from me? And all along her manager, never got back to me not once.! It did not have to be this way !!! Poor Management Lack of respect Bad behavior And shame on them they were sued You would think they would do everything differently, empower their people to communicate show TRANSPARENCY Be warned No matter how good the apartment might look everything else is a zero star Good luck out there

I rented a ***brand new*** townhome through Four Star. I told them that my children and I had a…read moregenetic disorder that makes it very difficult to detox mold and other environmental toxins and requested that a mold dog do a pre-move-in inspection, which they allowed. However, several weeks into the rental it was clear there was a problem. I had the mold dog come back and he triggered to an entire wall of mold- ultimately determined to be from evaporation due to water getting into the crawlspace. They gave me such a hard time about it, gaslighting me, refusing to help. One member of their staff even dispensed medical advice on how I should address my mold sensitivity. Water damage is dangerous. I'd be willing to bet every single property they rent has water damage and is unsafe and uninhabitable. Avoid.