I'm not a Yelp-writer. I never post on here, but I read avidly. However, my experience at Robertson…read moreChiropractic appalled me so much that I don't want anyone, not even my worst enemy (wait, who even has worst enemies anymore??), to have to encounter Steven Robertson.
It started out alright. I took a fall at work a few months ago and threw everything out of whack in my back. I'm fairly new to town, so I needed a new chiropractor. I'm at an awkward stage of in-between health insurance plans for another month or two, and I didn't have any kind of coverage at the time. Because of that, every chiropractor I called only had appointments several months down the road for new patients. One of them referred me to Steven Robertson. I remember trying to find reviews but there were none, however I was desperate enough I set up an appointment right away without any knowledge of how he treats his patients. There's plenty of background info on his site, and he seemed pretty fine.
The first time cost me $140, I think, because I was a new patient and had to have the full assessment. Looking back, he spent about 15 minutes with me and both of my two my appointments were exactly the same in terms of the amount of adjustments and time.
He cracked my back just fine. I don't think he's a miracle worker, but I enjoyed it and it did make me feel better. However he seemed to only want to discuss my diet. Every time I asked him a question, "Why are you adjusting my elbow?" or "How does that work?" he completely ignored me and went on to discuss what I like to eat. When I answered by saying I had a bowl of shredded wheat (the plain kind, not the sugar-coated kind) for breakfast, he assured me, quite seriously, that I was like a beautiful tree that would shrivel up by the time I was 40. He said that's how soon I'll die if I continue to eat my shredded wheat for breakfast. He then went on to talk endlessly about my blood sugar levels before shoving Cataplex GTF into my hand and practically rushing me out the door.
Now I thought it was funny, and really quite rude too, but I'm a kind person and I didn't mind the ridicule! I bought his silly supplement and walked out, my back feeling probably 60% better. I'm a fan of treating my body well. I run 3-4 times a week, lift weights, do plenty of yoga, and walk my dog at least 2 miles a day. I consume plenty of veggies, lots of fruit, and don't eat meat. Which is why I didn't take the Cataplex GTF; when I got home I realized it was made of bovine pancreas and bovine liver. First off, ew. Second, even if I ate meat, I would be hard-pressed to consume that.
Fast forward to recently, when I sat wrong on a wood floor and completely messed up my lower-back/hip. This has happened to me before. When I lived in LA, my chiropractor felt the area, explained on a diagram exactly how one side of my hip had slipped out of place, and whacked it back to where it should be. Amazing. Fixed. Done. I explained this to Steven Robertson and he cut me off, adjusted my upper back, one of my elbows, and felt my pancreas. That's when he went off on me, asking me what kind of fruit I'd eaten and how I would get age spots all over my body in the next two years if I continue to eat fruit. I smiled and said alright, asked him if he'd fixed the problem area since he never even touched it, and he assured me everything should fall back into place. That made sense to me, but it still hurt like hell.
About an hour later the pain came back ten times worse. It's a shooting pain in the exact spot I showed him. I waited it out a day, but I could hardly even walk my dog. I called him and said in a very nice manner that the problem area I showed to him Monday was hurting so much worse, and maybe I just hadn't explained it well enough. I told him that I'd like to come back in to see if we could work something out.
This morning he left me a very, very condescending voicemail saying that if I continued to eat fruit I would have horrible pain my entire life and there was nothing he could do for me. My sugar levels are so high that I'll suffer forever unless I eat 2- 4 of those Cataplex GTF tablets a day. There was no reason for him to be so incredibly rude, especially when I paid him money and he really hurt me. I was looking for a solution; he was looking to be a jerk.
I love chiropractors. I know some are a little hippy-dippy, and I don't mind that! But he proceeded to shove how unhealthy I am down my throat and really messed up my back. Had he done bloodwork to have any idea what my sugar levels are? Absolutely not. I get it, it's all connected - but he was so insanely rude and hurt me so badly, I never wish that kind of experience upon anybody.
