I rented a loft in this downtown area because I heard that this area is getting re established, s I thought I would use a downtown furniture store. The store is mildewed--smelly, cluttered and unkempt. STACKS OF OLD FILES AND PAPERS EVERYWHERE. They could use help from the Hoarders television series. Owners managers and workers all are unhelpful low energy and unpleasant. read more

DO NOT SHOP HERE. RUN AWAY LIKE THE PLAGUE IS CHASING YOU. As you'll see in my previous review, our experience here started off fairly well. You'll notice I mentioned the length of time we spent waiting for our furniture to come in. Well, let me just say... Those problems ARE NOT the manufacturer's issues. These people do not order the furniture on time. After finally receiving the loveseat we ordered (3 months later after being told 4 weeks...) it arrived WRONG. Ordered it with no skirt, it had a skirt. Ordered it with square feet, it had pointy feet. It stayed in the house all of 30 seconds before those boys loaded it back into the truck. We were livid. The lady of course blamed it on the manufacturer but the delivery boys confirmed it was ordered with a skirt and pointy feet. Ugh. So she says it should take another 2 weeks to have that fixed. REALLY? AFTER 3 MONTHS we have to wait another 2 weeks for alteration because of their blunder? Unbelievable. It gets better... 2 weeks turned into 5 weeks. Meanwhile, the cushions on our first couch were flat and uncomfortable. We sent them back to be re-stuffed (warranty covers this). Waited over 2 weeks to get that straight, with no couch cushions AND no loveseat to sit on. We were offered no discount after all the trouble we went through. We will NEVER GO BACK. read more

The couple who own the place we're great and very helpful...my stuff got back to me within the time frame he gave me and I would definitely go back to get more!!! Really enjoyed this experience read more

We bought a sectional from them. The only price they had was on display. After purchasing the sectional, I ordered an add on item to it. We were promised delivery within 1 month. It has been 2 months now and we still don't have the additional piece. The response from the store has been terrible. We would not buy from them again. read more

Beth and Phil are very helpful and knowledgeable about their furniture! I have purchased many pieces from their store! Added a sunroom and furnished it with their help! Please go and let them help you with your furniture needs! read more

Mr and Ms Viveretter are the nicest folks you'll find. I know that's not enough but their customer service is the best it gets. Our bed frames were seriously held up in production (not their fault) and they loaned us a couple of alternatives until they arrived. Delivery is no charge. Because of the delay, they also reduced the cost of the mattress set we ordered. Mr Viveretter did this on his own without me making him feel guilty. The deliverers were very timely and pleasant. We will do business with them again, if need be. Highly recommended! read more

My husband and I moved to Nash Co., Rocky Mount and Wilson area from VA. We needed new furniture for our home and began looking and comparing furniture in many furniture stores in the area. We found VIVERETTE FURNITURE in downtown Rocky Mount to be the BEST in quality, prices and service when comparing others, plus furniture made in the USA!!! We purchased a master bedroom suite, twin bed, chest and nightstand, office/desk/computer unit and have loved it all!! Mr. and Mrs. Viverette are helpful and go out of their way to give good service. Recently we shopped there again after looking and comparing recliners and purchased a recliner that we feel is the best buy and quality around!! Also, their free delivery was a plus!! Soon, we're buying a new sofa and sofa table....Viverette furniture here we come! We are always pleased with your products and excellent service!! Jill and Leo Jessup read more

Service was nice until I paid for special order furniture. I was told certain dates ( I can understand being a little off with dates but weeks), I was told to many times I would be called and was not and when I asked if they had tried to contact me about the order being late she got an attitude. I will NEVER purchase from this store again. I will pay more and get good customer service elsewhere. Very disappointed!! read more