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    Security monitoring services

    Security system installation

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    Ask the Community - Vivint

    ADI

    ADI

    (6 reviews)

    These "frontmen" must be trained to lead an ADT Security System customer to think they are at your…read moredoor because your security system needs to be updated - beware - they are NOT from ADT. SCAM ALERT - ADI Scam is NOT ADT BEWARE These ADI "frontmen" (installers) must be trained to lead an ADT Security System customer to think they are at your door because your (ADT) security system needs to be updated - beware - they are NOT from ADT - they reinstalled a different system and don't let you know what they did! Check out YELP reviews - this is happening all over the country! ADI has been reported to Better Business Bureaus and received a D for business practices. You won't realize what happened until you start getting billed from BOTH companies - ADI and ADT! ADI's emblem/logo is shaped like a stop sign, exactly like ADT's, the "I" part falls off at the end - very misleading. SCAM! When you call to cancel ADI they just tell you that you can't because you "signed a contract"! If I signed a contract (which I never saw or received a copy) I would have assumed I was signing that ADT updated my system. Some ADI customers say their signature has been forged. SCAM! Because these representatives from ADI come to your door, you would have 3 days to cancel any contract - that's why they do not allow you to have a copy if you did sign a contract. SCAM! I am now in the process of reporting them federally: https://reportfraud.ftc.gov/#/ *This federal alert will be forwarded to your local police / sheriff's department. Your report is shared with more than 2,800 law enforcers. https://reportfraud.ftc.gov/#/

    I hope no one has a home security system with ADi Alarms as they are nothing but scammers!! Told us…read morethere was no contract since we had the system already installed and we only were paying for monitoring! Now they want $2300 to cancel!!!! Seems they are real good telling you that you only sign up for monitoring and then they add your signature to a contract that they never sent you!!! And theyy don't let you review what you are signing on their tablet so you can't see they lied. We will be pursuing legal action.

    Vivint - securitysystems - Updated May 2026

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