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    Vogel Prep Educational Services

    5.0 (9 reviews)
    Open 9:00 am - 9:00 pm

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    TesTeachers

    TesTeachers

    2.4(5 reviews)
    4.8 mi

    So my new job requires an Insurance Brokers License so I had to sign up for the class here. It was…read morea 2-day class taught by a VERY nice and experienced agent, Peter. He took plenty of time to make sure everything was understood and tried his best to make things interesting...but let's be honest, learning the inner workings of insurance is dry to say the least. They provided plenty of learning materials offered as much assistant as is possible. For what it was the class was great and very informative. Highly recommended. The reason for the 4 stars instead of 5? They only offer uncovered parking so my car was essentially an oven every time I left.

    Update: 2015-08-22 Well, passed my exam and I would say that the materials provided by TesTeachers…read moreare complete and informative. I also did not experience an outtage again, so I'm bumping them up to 3 stars. Haven't heard that they've done anything to permanently mitigate the outtages, but if I do, they get another star or two from me as they have a complete package otherwise. ------------------------------------------------------------------------------------------------------------------ Update: 2015-12 This is a little delayed, but I was contacted directly by TesTeachers and they apologized for the outage and assured me that they do have backup systems but on occasion, even with backups, they've encountered short term outages in the past. They also offered me a highly discounted rate if I chose to do further training through them in the future. Changing my recommendation to 5 stars even though I will probably not need further training, simply in view of their good service and follow up. ------------------------------------------------------------------------------------------------------------------ Original Review: Training for Insurance license. The company I'm with recommends this online provider, so here I am. The content is good, users can also download and review material offline which is nice. The reason that it's not 4 or 5 stars is because they don't seem to have a reliable server that they host their online software on. Trying to logon today and their website is "not found?!!" Spoke with customer service and their systems are also down. Seriously? There is a California-mandated timer on their website that makes sure that you're active and logs your time. You can't pass until you've been active on the site for the set amount of time. So, anyone trying to study and get time credited is out of luck until their servers are back up as there is no way to manually credit you study time either. I understand that this is partially the fault of the State of California and their silly rules, but as a serious service provider being paid serious $, there is really little excuse these days to be down for an hour or more (in the middle of the day), unless your cloud infrastructure is being hosted in someone's garage. TesTeachers, do us all a favor and use AWS or another serious, redundant backend please. Downtime in the middle of the day is no longer excusable when there are so many options for redundancy. Our time is valuable, please respect your customers by not wasting it. Let me know that you've taken steps to mitigate this issue and I will gladly raise my rating to a 4 or 5. Fellow yelpers, before forking over your money, ask a company about their outtages and if they're doing anything to mitigate them. Don't get stuck with a company that will drop offline when you need them.

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    Spear Education - Climbed the steps in this interesting structure .

    Spear Education

    4.0(11 reviews)
    1.9 mi

    Truly, if I could give my account manager Michael G. (the best one though I'm biased) six stars, I…read moreabsolutely would! He went above and beyond, taking time after work on a Friday to walk me through the entire Spear platform. That alone says so much about his dedication. He's incredibly detail-oriented, professional, and welcoming, but also just naturally funny, which made the whole experience even better. I'm a dentist, and I've worked with a lot of different reps, but Michael stands out. He feels like the leader of all the managers! He truly understands the value of everything Spear has to offer and explains it so well that I feel like he could sell any course to anyone. Spear is lucky to have him, and he deserves the biggest applause!

    I was first introduced to Spear probably a decade ago when I was an associate dentist. I was so…read moreimpressed by Frank Spear at the first seminar I attended. Shortly after that first visit, I purchased my own practice and wanted to learn everything I could at spear. I took seminars, workshops, several a year and joined a Spear study club. The large investment felt worth it because I was getting a great education and taking things back to implement in practice making me a better dentist and leader. Fast forward to 2021, I sold my first practice and moved to a new state. Not the best time to be taking a workshop, I reached out to Spear to let them know I needed to postpone a workshop I had scheduled and they responded it would be no problem, I could reschedule for no penalty. I then purchased a new practice and joined spear practice solutions in addition to maintaining my study club status. I upgraded to a mentor plus program and spent the most I think you can spend per month on their memberships for a year. At the end of the year my practice transitioned to a patient management software not supported by Spear practice solutions. So i cancelled that membership, but kept everything else. This was in the beginning of April 2023. I had asked if there was any concern about me attending their summit presentation in April, i got told no, no issues. Then about a week before the Summit, I receive an email that I cannot attend the Summit since I'm no longer a SPS member. I was angry b/c I'd already changed my work hours for that week and had a flight and hotel arranged. After several emails and being told I was going to receive a huge favor, they "allowed" me to attend. This really rubbed me the wrong way, but I stayed with them. Then a few months later in booking a workshop, I was told my time to rebook had expired. I had no clue this even could happen. A course I'd paid for in the past ($5500) I could no longer take, I was told because over a year had gone by since I paid for said course. Totally fair policy, except I was never made aware of it. Eventually, after several phone calls and a google review, I was told I could use the voucher for another course. I scheduled for Feb 2024. Less than two weeks prior to the course, I receive an email that the course is cancelled. Frustrated, I call and ask what is going on and am told I have no other options really, except reschedule for May 2024. So i did. This is 3 days of work missed b/c I was intending to be in Scottsddale. May rolls around, I send an email to Braxten (my advisor) a couple weeks before my course to check in. He doesn't respond. Another email. No response. So I call Spear and get told the course has been cancelled. Why wasn't I informed before this? They don't know but they think my name got left off the list, just a mistake. Ok, but I'm furious because this is the second time for this course and now it's less than 2 weeks away and I'm here with 3 open days in my schedule and another flight and hotel I need to change. I let them know I had no desire to book again and just want a refund. Now I'm being given the run around, emails ignored, etc. I was told I'd receive a refund, but it didn't show up by the time I was told it would. The amount offered in the refund is about half of what I paid. At this point, no amount of money refunded is enough, and I'm sure Spear knows that. But they continue to layer insults on top of the already frustrating things they've done by offering a partial refund. I hope by sharing this, other dentists really look into options other than spear for their education. The company has plummeted in customer service and prices obviously have continued to be extremely high. They merged with CDOCs a year or two ago. Both companies were pretty good until they merged, now both treat their clients horribly. At least in my experience.

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    Spear Education - Quality lecture hall

    Quality lecture hall

    Spear Education
    Spear Education - Scottsdale is hard to beat for an education destination. Except in the summer... haha

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    Scottsdale is hard to beat for an education destination. Except in the summer... haha

    Vogel Prep Educational Services - tutoring - Updated June 2026

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