Absolutely horrendous quality of service. My phones never worked and there was always an excuse as to why it was my fault. When finally all of the "excuses" were removed and there was nothing but a pure phone line running on a 20 MBPS download and 10 MBPS upload cable internet connection (plugged DIRECTLY into the modem) with a latency of 23 ms they told me to "stop ranting or they are going to disconnect my phone number" See below for quote from email from the manager: "If your ranting continues, we will disconnect all services and be done servicing you as a customer. As it stands, we have already lost money on your account." Wow, truthfully - who cares if they lost money? They showed up 3 deep to sell me the account and then it took FOUR DAYS to get a technical support email answered. Absolutely impossible to accept. Then, do I get a refund for the $300 a month I spent for my 10 lines? No - instead they tell me I can spend another $400 to fix it. When I deny that - they send me a bill for $45 more dollars. Want to talk about losing money - how about trying to close a sale talking to someone and it sounds like you're in a barrel going through a tunnel on a $10 cell phone at the North Pole. NO THANK YOU VOICEOPIA! Your scare tactics don't scare me. I switched my phone number and am very happy with my new provider. read more

Thanks for your dedication and efforts in my complex case and giving your help to establish by business plans once again. The polite interaction of the team members and their thorough knowledge regarding the field is much inspiring and helpful to create a comfortable and positive environment which ultimately gives good results. read more

This company goes far beyond norm in customer service and technical support. Always willing to help and fair priced.

One of the best kept secrets in hosted phone system providers right here in good ole Tennessee. Great grass roots, entrepreneurial story. I have compared their pricing to several hosted phone system providers all across the country and have found them to be very competitive. The best thing about these guys is that they still believe in providing great customer service and unlike the competition they actually do it. I know several other small businesses that use these guys and have yet to hear anything but rave reviews. read more

Voiceopia provides an incredible product with stellar service. If you aren't using Voiceopia yet, you should be.

Voiceopia customer service is wonderful, easy to alert and fast response time. Their employees are professional and friendly.