Abdul is a professional dedicated to helping customers enjoy the precise features we want, within…read morebudget, and using the company's special offerings. Abdul helped me save over $600 today while increasing my phone to the Samsung s25 FE. I am grateful for his technical savvy and kindness.

Wednesday, January 3rd. The young hispanic man on the clock…read morewas calm and respectful. I appreciate his help in setting up my new phone. However, the overweight hispanic girl with dark curly hair was the opposite of hospitable. I was feeling under the weather, so I leaned on an empty countertop while I waited to be helped. She came from the back from and aggressively said "EXCUSE ME" then proceeded to make sly comments to her friends in spanish... not knowing I also speak spanish as I am half black and half dominican. Regardless, I didn't say anything and I apologized and stepped to the side while I waited my turn. The gentleman assisted me and I thanked him for his patience. As i left, I watched the aggressive heavyset hispanic girl and her friends smile as i was leaving the store

I highly recommend going to see Jay at this Verizon. He really went above and beyond to help me fix…read moremy issues and I could not be more happy. He was super friendly and kind and we need more people like him in the world with a positive attitude willing to help. If it was up to me, this man would get a raise ASAP.

I went by Dayton, TN store on 7/6 because I wasnt receving text. Rep. (big guy-bald) fiddled with…read morephone for 20 min. and advised it was my phone. Offered to sell me a Pixel 7 for $200, I agreed. When I tried to pay...,Rep. advised it will have to be billed to me for $20 monthly for 36 months. I can do math.....that is over $700. When I refused and offered the $200 cash, Rep. shoved phone across the desk and said....Can't help you, good day, Next.Classic bait and switch. Drove to Verizon corporate store in Hixson. Big,bang,boom. Phone fixed. No charge.

Riddhi repaired my phone and was very knowledgeable. She helped me…read moreOut of a tough jam. Thanks!

I used Wireless Trendz to replace a broken camera on my iPhone 12 Pro. They appeared knowledgeable…read morebut I had hesitation because the repair guy was using the main customer counter to attempt to cut away some screen adhesive with a small knife on a customers phone right in front of me in a very unexpected and unprofessional manner. I had anxiety about how they might be fixing my phone and if they had the correct tools and methods for fixing my camera. They told me to leave my phone and to come back in an hour. Sure enough when I arrived my phone was sitting on the counter screen unattached half open and new camera inserted. I was concerned why my screen was unattached. He said he wanted my code to test the camera before re attaching the screen. Since the repairs week ago there appeared a very tinny bright green spot in the upper portion of the screen. Now it has grown to a black dot and a long bright pink line. I took it back today and they proceeded to explain that this was not their issue. It was my phone however, this problem was not there prior to the camera installation. They offered no options or help. I would highly not recommend this location due to the possibility of further damage to your phone During the repair. I can only hope that the previous phone I saw them working on with a knife on the main counter. Doesn't have major issues as well. I'm not looking for a free fix. I'm just looking for the truth and help getting my phone back to its original state with a new camera. I do not recommend this place for repairs of very technical and expensive phones.

On Dec 10, I was in Chattanooga on business. At about 8:45 pm I noticed my laptop charger wasn't…read moreworking. After trying different outlets, I Googled the nearest Radio Shack. I called the store and asked what time they closed. The man said 9 pm. I told him my situation and asked if he would wait for me. He said yes! I raced to the store, getting there about 6 minutes past 9 and they were there waiting for me with a charger already at the register. I do not remember his name but the receipt shows the operator as JNS. This was way above what I expected from any store! I hope Radio Shack knows what a terrific team member they have! Lucinda

Horrible customer service!!! Lied to us to get our business by saying " bring in your 1st bill and…read morethey would waive activation fees" according to corporate, fees are never waived except for aarp. 2nd issue, we waived insurance and they added it anyway. 3, store manager is beyond rude and disrespectful. Then we were informed if we paid our phones off, which we did immediately, they would unlock our phones. That was a week ago and still nothing. So turned it over to credit card company for deceptive practices. I guess we should have listened to the many coworkers who said not to deal with that store!!! Bright side, We Love T-mobile's team!!!

Excellent service! Especially Logan Lee, he has great customer service. Always happy to help.read more

Very friendly and knowledgeable staff! Sales Associate Dakota was simply the best! He was able to…read moreexplain all the features of the phone and transfer all my files, pictures and emails in no time. After I purchased my phone, we went back and upgraded my wife's phone and bought her one too. Thank you for all your help, I highly recommend them!

This store has the best employees currently! They are super helpful and help customers to the best…read moreof their abilities! Their plans are super cheap and they don't lie and add on extra charges unlike other carriers which is awesome! Will always recommend this store! 12/10! (:

Love the service all the people that work there are very Knowledgeable and are very helpful.read more

My husband and I were on vacation when the temple stem piece broke on his eyeglasses. We were sent…read moreto Eyear by another optician in Chattanooga who wasn't able to fix them. We were assisted by a very kind man whose name is Duane. He assessed the glasses and was able to take the stems off of another pair of frames and replaced not only the broken one but the other one as well so that they matched. We didn't have to wait at all and he was able to repair them in a very short amount of time. The cost was only $20. I can't tell you how friendly and accommodating Duane was. We were on our way in less than 30 minutes. Thank you very much for your kind and helpful service. PO by w to

Been patronizing these folks for decades, brought my children and now as adults they still use them…read moretoo. Good, honest pricing and help.