I cannot be more pleased with Voiply! I'm paying half of my previous VoIP provider, have more features, and the phone number transfer was precisely as promised. Their customer portal is a bit complicated, but their support via online chat and email is amazingly fast in answering questions and helping out. read more

Not sure why I didn't check Yelp unless I was unable to find VoIPLy here. I signed up in June 2020. I had issues from the start. While the Customer Service is really quick and appears helpful, the issues never ceased. I would have dropped calls and calls simply not coming through. I paid for a year and gave it 6 months. I really, really wanted to like VoIPLy but it was a nightmare. If I choose to have a home phone, I need to know that it will work 99.9% of the time. They initially tried to tell me it was my internet speed but I have fiber optic and I also have been working at home with zero-dropped WebEx calls and video. I would really like for them to refund 50% of my fees but I know that will never happen. Trust that the other reviews are sadly accurate. read more

Easy to keep my existing phone number. Easy to set up. Perfectly clear voice quality and I'm saving money! LOVE IT!!

This has been our Voip phone provider for a while now. I don't think we experienced any issues, probably because our Internet is also reliable. I would recommend Voiply to anyone looking for affordable and reliable phone service. read more

after about a month of service all is going well . it took about a week to port over my number . i like that i can receive call from the app on my phone . clarity is good haven't had an issues very satisfied . price is a bonus cheaper that the rest read more

i ported my home phone number which i had for 40+ years to voiply mid november. they even worked with me on the technical side to get it working. i also paid a year in advance. i received phone calls for awhile and then the other day, i said to my wife, i haven't heard the phone ring for awhile. i dialed it on my cell phone and got some answering machine which was not mine. voiply at first wanted to give me 2 months credit and offered to give me a new number. how crazy are they? i had paid for a year. also it wasn't my problem about losing the phone number, they did it on their own. i had bragged them up earlier, but everyone now is going to hear how bad they are and not to do business with them! read more

I was a customer for about 1.5 months and recently cancelled. They provided a voiply adapter that you could easily connect to your router and phone. While I was on the phone with people, I would receive fast busy tones which means I got disconnected. This would happen every one out of 3 phone calls. I wasn't sure if the issue was on my end or the other person's end. However, I finally figured out it was VoiPly that was the issue. Also when I was talking on the phone, I could hear somebody else speaking. This is a very big security issue. I do NOT recommend this service. They only offer 30 day money back guarantee. Timing is suspicious since I started having issues about 45-50 days into service. read more

I want to express my appreciation for the services you have provided to me. Paul, you are the BEST! Whenever I needed assistance, you were there in less than a few minutes. Always professional and courteous. What can a customer expect from a company? You are an example of a progressive and very efficient company. Happy to have had experience with you. I am not sure about the future; however, you will always be on my priority list if Spectrum fails to deliver. read more

So they claim to have Android, IOS, Windows, Mac support, in reality they have Chrome support. Their app ONLY works via an open browser window. Accidentally close the window and you have NO COMMUNICATIONS! There are also no Chrome extensions that currently work on their "new platform", which seems to have fewer working features than their old platform. Unable to import contacts. Customer service is good and responds quickly while you are signing up, but gets slower when you have problems. The website is very slick, but the product is simply lacking. AVOID this service unless you want to be frustrated. read more

I ordered one of the free phones just to try it out, for a free phone this device did everything I needed and the setup was simple with the scheduled setup call they offer. Chat support online has been great for answering my questions although I didn't have many. It seems they have all the features of the bigger companies like Vonage but at a fraction of the cost. I believe I'll be replacing all of my current phones with their service after trying them for a month, things have been great so far! read more

today I setup my voiply and it did not work but Paul fixed it quick and I'm good to go.. thanks

Be warned about Voiply and their "30 day money back guarantee". In our experience, the company was horrendous in more ways than one. We tried their services and they didn't work. When we tried to cancel within 2 weeks, they didn't refund our money. After many emails and 2 months later, they gave us a partial refund but held back $35 "restocking fee". Although we had followed their return policy exactly according to instructions on their website, don't let them cheat you the same way they did us. Buyer beware! read more

Voiply is god awful! I decided to try them as they were much cheaper than the VoIP provider I had before. First, after switching they botched my number transfer and I had to talk to tech support twice to resolve it (BTW, their idea of tech support is somebody who can barely speak English but claims to be named Steve). After that I had intermittent problems where half the time where after picking up from a received call or dialing a number, there was no audio transmitted or received. 2 days on the phone with tech support and they told me the problem was my ISP or my router and they can't fix it even though I told them I didn't have any problems with my previous VoIP provider. I ended up getting a new provider (which worked fine out of the box), transferred my number again and canceled Voiply and returned the VoIP adapter within the 30 day trial period. Their return department claimed I didn't return the ethernet cable (which I did) and the adapter manual (which I also did), so they docked $40 off my refund. I paid those useless idiots $40 for the privilege of going without reliable phone service for a month and the hassle of wasting tons of time with their incompetent, useless, condescending tech support people. I cannot stress enough how bad Voiply is and they should be avoided like the plague. read more