The Volotea flight on 9/1/24 from Mykonos to Athens (a 35-40 minute flight) was more than 90 minutes late. As a result, we missed our connection, lost our upgraded seats, had to pay for a hotel, etc., etc. If they had notified us earlier, we could have taken an earlier flight on Aegean. Never again. Do no fly with them unless you have a least 3 hours until your connecting flight. read more

I had a flight from Athens to Santorini. Worst experience I've ever had with any airlines! The flight from Athens left over an hour early and they had us purchase another ticket because they didn't let us get on the original plane the plane. 12 hours later when we were boarding the plane finally they didn't let us take our carry on bag (size was within regulations) because they said they were a "low budget" airlines and only the first 75 bags get loaded. My seat was 7A. The staff was rude and hostile. My flight from Santorini to Athens got cancelled but they did not inform us till 5 mins before the plane was suppose to leave. They said they were going to take us to get dinner and to a hotel and then put us on a ferry the following day. We were at the airport at 8pm and did not get to a hotel until almost 3am. As a human being all a person needs is communication and honesty.I understand things happen but they should not treat their passengers like rag dolls. They tell us to go out of the airport and then in and then out and then in again. When you ask for information or updates they tell you calm down in a hostile tone. The ferry is suppose to leave us at the port in Athens at midnight and they are not providing transportation to the airport. Hence I booked a flight from airport to airport. If I needed to book a ferry I would have. I am currently still waiting to get off Santorini and it's pretty obvious that a boat cannot dock because of the current. Once again no communication making us feel lied to, cheated, and robbed. It's really disappointing that they have no solution, communication, and do not care for their passengers. No human being should ever be treated the way Volotea treats us. read more