My wife and I were referred to Scott from a friend to add a new sprinkler to our existing…read moreirrigation system. We have since had him to add a drip system to a flower garden that required adding an irrigation line under a sidewalk. We have now scheduled him to winterize our system later this year, and start up in the spring. Scott will also test the back flow device and report to the water company. In the past, we tried to get the original installer to add the sprinkler to the system, but no returned phone call. We also had to have another company do the back flow testing last spring. If you contact Scott for irrigation service, he will schedule a firm date for the work, and will text you ahead of time to confirm. He is very reliable, does great work, and will leave your job looking as good if not better than when he arrived. Would highly recommend.

Wouldn't install a new drip line without doing the test on the backflow preventer. Totally…read moreunnecessary but I agreed because I wanted the drip line. Told me it failed. No report provided. Tried to charge me $768 to repair. Brand new device is $500, swapping out the main body is $180, or the repair kit is $80. I questioned his pricing on repairing back flow preventer. He would not be transparent and itemize the charge. I asked why I would spend $768 when I can buy a brand new one for $500. He got offended, said he would do the work himself if in my shoes and then refused to do the new drip line, the only thing I called for. Total waste of time and money. Not happy. Avoid.

Excellent customer service. Would recommend to everyone. Goo communications. Reasonable. Informed…read moreme about the system.

MidTenn Irrigation's team is fantastic!! Prompt, professional, reliable and knowledgeable,…read moreeverything you want when having work completed at your property. Thank you for making our experience enjoyable. Highly recommend their service!!

I had an irrigation leak and a drainage issue. Trent showed up on time, communicated well,used a…read moresensible step by step process to discover the issue, and fixed it quickly at a very reasonable price. Highly recommend.

Trent and his team provided quick maintenance on our 8 year old irrigation system by mixing 2 known…read moreleaks in Zone 1, finding a leak in Zone 3 impacting us and our neighbor, and send video and pictures as such. He quickly fixed them, planted a new tree we requested, and ensured all work was final. He answered text/phone in a timely manner, and is respectful. I highly recommend him and his team based on values of quality and efficiency. Thank you. Dan and Robyn

Thomas arrived on time and found the leak in my yard! He fixed it and then did maintenance on the…read morerest of sprinkler system. I know who to call for future irrigation service.

We've had a horrendous experience with this company. We paid thousands to have a sprinkler system…read moreinstalled and our yard seeded for a new lawn. On day 1 they cut through our internet cable in 2 places and from there is was all downhill. After going back and forth with them for months, we've been left with mud pits, barren patches, and a yard filled with crab grass. The owner has been defensive and claimed if we wanted a nice lawn, we should've done sod. He also didn't remember how the sprinkler system worked and gave us a manual to learn it ourselves. The most unprofessional, fraudulent company I've ever encountered.

We worked with Zach and his team for a new irrigation system for our home in the new Barton Village…read moresubdivision in Lebanon, TN. The entire experience was excellent. Zach met with me and spoke by phone several times to review some specific concerns prior to installation to accommodate future plans for the yard. The office staff was accessible and responsive regarding scheduling. The work was completed in a day. Despite the warm weather, the high quality grass seed they use where the lines were installed is growing back well already and the system has worked well as designed. Zach has been responsive to several follow up calls I have had regarding operation of the system and I am learning how to work the watering schedule in the phone app which is extremely convenient. The pricing for the system we installed was reasonable and competitive! Highly recommend.

They installed an irrigation system about two years ago. THEY DID A TERRIBLE JOB.!! They ruptured a…read moregas line using a regular shovel, they ripped up the internet cable causing the whole neighbor to be with out internet for 2 weeks. They were told not to install any heads in the right of way. They did and then they removed it. The overall sales person (RICK HARRISON) who I directly designed my system with, did not communicate to the installation team the type of sprinklers I wanted and where to install the back flow valve. They also had to install a pressure pump, due to low pressure for $1400.00. I specifically told Rick where it needed to be in relation to the electric outlet . I had the outlet installed exactly where Rick said it had to be. I then spent $200.00 to have an electrical outlet installed. When I checked their work after they left. I found an orange extension cord lying on the ground, in a pool of water ,connected to my $200.00 outlet, they installed the pump to far away from the outlet. I again had to pay another $200.00 to move the outlet so the pump can connect directly to the outlet. Then the pump cracked and stop working, the back check valve cracked and had to be replaced. this is after I had them winterize my system. It has been nightmare of a project. Everytime they came out, something was wrong. I finally had to ban them from my property. it is now several years later and the system is worse than ever. I have spent a lot of money in repairs. I basically will have rebuilt the system by the end of this year. Do not use this company. Beware of Rick because he is smooth but does not follow through.Get everything in writing, get a design of your sprinkler System before they install (they want a $150.00 to do so)

After weeks of delay we heard nothing but lies and excuses. Daniel does not respond to calls and…read morerarely to text messages. If we hound him for an update we just get excuse after excuse why the job is not done. If he shows up then its just for a few minutes before disappearing. He promised 8:30Am several occasions only to show up at 11:00 for 30 minutes or not at all. Still waiting for it to be finished. We apparently are not the first to have these issues. He's gone dark and complaints on NextDoor are stacking up. Do NOT give Daniel a deposit or ANY money until the job is complete.

From the owner: Here at East Tennessee Iirrigation it is our goal to provide the absolute best service in the…read morebusiness, we service all irrigation systems, new installation, add to old systems, system turn on and system winterizing.