Luis Medina was amazing! He recognized the issue and fixed it in record time. Ask for him by name!read more

The plumber showed up quickly, did an impeccable job finding a leak under my kitchen sink, and…read moreinstalled a new faucet. He also took care of a stopped-up bathroom sink. The plumber was very thorough, very pleasant, and left my home very clean. I highly recommend Mr. Rooter Plumbing. I will definitely call Mr. Rooter Plumbing in the future.

These guys here do an amazing job. They were very quick to respond, and met with me the same day in…read moregreat time. Very knowledgeable, respectful, and showed the issue on hand. Would definitely use them again in the future, and recommend their business.

From the owner: This summer take an advantage of the best Plumbing and water heater services in the city, call now…read morefor an estimate.

Riley came out on a Saturday and repaired my broken water pipe. Then he reinforced the way the pipe…read morewas mounted. I am very happy with his work and the bill. I will definitely call them again

I had an issue with my bathroom, the shower drained very slowly and my water heater stopped…read moreworking. I called Sunshine Plumbing and they were able to get a guy out the next day. I think the guys name was Harley he was very nice and knowledgeable. He did an inspection and gave me the estimate and it was better than the other plumbers I have called in the past. They fixed it in about 2 and a half hours. 10/10 service

Mr. Rooter is my go to plumber. They are always fast to get there and fix the problem quickly. My…read moretechnician, Daniel, was extremely polite and knowledgeable. I always call them first!

I have used Mr Rooter Plumbing of Winston Salem several times for commercial and residential jobs…read moreand they have always done a great job, been polite, and the charges were reasonable. If you are looking for a plumbing repair to be done right by a professionally looking and acting plumber then you cannot go wrong here. I trust them with all my plumbing needs and also got the annual service plan on my personal house as preventative maintenance!

They stayed until they found the leak. A previous local company left saying I didn't have one…read more They put their main plumber onto fixing my 1979 jacuzzi tub. Parts are hard to impossible to find and he finally found one and a way to patch my tub until I am ready to redo my whole bathroom.

Jason: I must apologize for my previous statement regarding Select Home Warranty as you are correct…read morein stating you do not use any warranty company to effect repairs. However you did debit my credit card for $288.00 ILO of the $228.00 quoted by your technician at the time of the completion of his repair attempt. Right now we have a faucet that sticks out 3/3 of an inch from the receiving end of the faucet body, does not match the original faucet head and sprays water around the sink on the granite counter top.

Carl was very quick to respond, knowledgeable about the leak we had, and thorough with the fix…read more HIGHLY RECOMMEND!!

Carl did a great job clearing out the blockage in the clear out by the road that the city of…read moreRaleigh wouldn't touch . He had all the correct equipment on hand and tacked the job quickly. He a gave a very reasonable honest quote over yelp and stuck without.

Eagle septic was a lifesaver, we had issue and they came out after regular business hours to clear…read moreup our septic tank issues.

From the owner: Septic tank pumping and repair. Emergency service. Backing up in house or yard. Drainfield repairs…read more Alarm and pump repairs

I can't speak to anyone else's experience, as this review is all my personal experience and opinion…read moreonly, as I know not everyone will have the same experience and I also know there are some solid techs at this company (I have personally dealth with them), but unfortunately I had a nightmare experience with mutiple bad apples in my opinion, and it unfortunately resulted in the end of my storied relationship with a plumber that I thought would be the last one I would ever need, but as they say if something seems too good to be true it usually is... I thought I had found a plumber for life, but my personal experience with Option One ended up with me feeling as though they exhibited failed ownership in addressing an issue caused by errors from their techs, lack of accountability with regard to said issue and becoming confrontational and argumentative when the issue was brought to their attention. Long story short, I had a plumbing blockage that resulted in my front yard needing to be dug up and new pipes being installed in the yard. Upon completion of the job, I experienced flooding in my yard and requested Option One to come out and address the issue. They tried to claim it was an irrigation issue not their problem, but after getting another Option One tech and a plumber from another company to come out, it was confirmed (via photos) that the flooding was due to Option One failing to connect the piping correctly. Instead of taking ownership and accountability for the issue, I was met with defensiveness, along with the above stated lack of ownership and accountability. At one point in the process I even had to ask one of the techs to leave my property because he had such a dismissive unprofessional attitude. I could go on and on but I have already wasted so much time on dealing with this issue that it isn't worth any more of my time. At the end of the day, I found another company to correct the failed work done by Option One and this company apologized on behalf of Option One, as this company felt bad that I had to go through such an ordeal, given that the plumbing industry is already viewed in a negative light by many, right up there with mechanics, car salesmen and attorneys by some. You can read my past reviews to see how much I praised this company in the past, which is why I was so disappointed by what in my personal option was a complete lack of accountability and ownership by multiple individuals across the Option One company. After giving this company multiple five star reviews over the years, I cannot recommend them to anyone anymore as the trust they gained over the years was lost in an instant and based on my personal experience, I cannot in good conscience recommend them to anyone moving forward like I have done in the past.

Daniel Jennings from Option One Plumbing came to my house and did a 100% awesome job checking every…read morepossible issue I could have had with my water pressure. He located the issue and recommended the repair. Thank You Daniel Jennings Barbara Serrano

I recently purchased an electric vehicle (EV) and was looking to get a home charger installed. Duke…read moreEnergy has an EV charger prep program to get reimbursed for preparing your home or garage with said charger. They will reimburse up to $1,133. After extensively asking Duke all the questions to get this reimbursement, I asked for a list of contractors they have worked with. They gave me a list of 5+ electric companies. Go Green was the 3rd one I called and the only one that answered. Right away, they showed me elevated service. I explained the situation to them and they offered a free consultation to come check out my garage and give me an estimate for the EV charger installation. The very next week, Richie, the technician, came out and met with my husband to check out the space. The first estimate was a little more than what we wanted to spend (with one expensive part being the cost of the surge protector). My husband asked if we could provide the surge protector would Go Green supply the labor for installation. Richie said they could do that and also that he will come up with 5 different customizations of estimates based on different services and promotions. Richie left and within a few hours, the estimates were in my email inbox. I ended up choosing one of the mid-level ones and signed the invoice ocking in the price. Go Green had to order some parts so installation happened a little over 2 weeks later. Richie was the technician for installation too. It took him and his partner a little over 2 hours to install the charger. The city also needed to approve the charger so Richie said Go Green would handle the communication with them so they could come out. I did put in a request with him for a certain day and the city was able to accommodate. Once I received all my documents (the proof of EV registration, my paid invoice, and the approved permit), I applied for Duke's EV charger prep program. I was rejected about a week-ish later for not having an itemized invoice up to their standards. I immediately called Go Green and told them what happened and within the hour, they emailed me a new invoice which I re-submitted to Duke. Two weeks later, Duke emailed me approval for the program and two weeks after that, I received my check in the mail. This is a long review, but I wanted to explain the full process of working with Go Green to get approved for the EV charger prep program. I cannot recommend them enough. They are efficient and professional. I am extremely happy with their work!

Overpriced and keep you waiting, but they are courteous otherwise and did the work they were hired…read moreto do. Replaced several shut off valves and a leaking sink. They're probably easier than others to book on short notice to come out, but you'll pay for it.