Horrible experience! The lady charged in advance and failed to submit my parents taxes. My parents…read morehave been calling and calling and visiting their office and she is no where to be found.

I have used this company for business, personal and trust returns for over 40 years. They do a…read moregreat Job.

The service here is incredible. They really care for their customers and makes them feel welcomed…read more It was my first time doing my taxes and they walked me through it and explained to me the process in detail and answered any questions I had regarding my taxes. They always carry around a positive attitude and I would definitely come here again.

I really recommend this place, the lady is so very friendly and she help me with everything.read more

My boyfriend has been coming here for many years and suggested I have Rosalba do my taxes as well…read more Having my taxes prepared here was one of the best decisions I've ever made. Rosalba is extremely professional, keeps herself up to date on all new tax laws, and always makes suggestions on what I can do in the future to help myself out. I highly recommend making an appointment to see how she can benefit your life as well.

My family Ben going there for 20 years. I never had any problems on my tax return. They are very…read morehonest and 5 star customer service.

Great service and informative about what you're buying. Having gotten quotes from other companies…read moreand agents, I landed here because they helped me understand the different coverage options and tailored my plan to my needs. Lynda and Paul are both great to work with and have been especially accommodating doing things virtually during quarantine.

Lynda and Paul know what they're doing and make sure you're taken care of and tailored to the…read morebudget you're looking for. They're honest and knowledgeable and carefully explain different policies for newbies who know little to nothing about car, home to business insurance policies!

i've been coming here for years, fast and reliable service. by fast, i mean once you're in the…read morechair in front of a tax consultant. the wait leading up to it, depending on when you file, could be hours on end. i usually go to pauline or danny. both are very knowledgeable and i love how they bluntly answer all my tax questions. i love this spot because if i get a fat refund, i go across the street and treat myself to some gold jewelry at the asian garden mall. yeeeee!

There's a long wait for a reason! Just be patient…read more It was my first time filing taxes here and Connie who helped me, did not disappoint. By the way don't forget to bring last year's tax return, especially if you are new. I forgot to bring mine, but luckily Connie said I could come back and held my place in line. Not only did she file my taxes, she also informed me on maximizing my deductions. For example, I am a Teacher. Connie pointed out that since I am an educator, I receive 300 credit to itemize! She also saw and explained the mistakes my previous tax preparer made. Overall, I am so happy I found this place. Thank you, Connie!

Awesome service, very helpful and low cost for the result benefit. Be patient, they have a lot of…read morecustomers for a reason. Try making appointment(s) ahead of time if possible. The parking is definitely a bit tricky as some have mentioned, just remember to pay attention to the signs.

I have been getting my taxes done here for the past 3 years. This year i went and paid for my taxes…read moreto get filed as always. To my dismay I never received my tax return. I contacted copano to ask why it was taking so long. I was being patient and he said he would look into it. Well it's nov... keep contacting by phone or email and I can not get an answer. He is ignoring my calls and emails. When I called the IRS there is no information whatsoever on my tax return . Seems like they didn't get filed even tho I paid $150. I understand mistake happen but a call back or email back and trying to resolve the situation would be best. Providing great customer service is important. Ok updating I called the office and ceelquin fixed all my issues and he was very helpful. He was able to get all my paperwork in order and was able to receive my tax return! So if you need to go there I would contact him.

I had some problems with my turbo tax return so I had to go to a professional !!…read more He went through my return and corrected some of the blunders I had made !! I have been going to him for several years now . I would recommend the tax service highly as well as the Covered California Insurance services !! Both are excellent!!!!

Really great and fast service. It was very easy to set up an appointment as well. Will definitely…read morecome back next year and this place is highly recommended to others.

We've had a good experience working with Aaron at LA Tax Service. We switched over from another…read moreaccountant and the process was pretty seamless. The process of getting our materials over was easy and we asked plenty of questions that were promptly answered. Our taxes were done within a timely manner and we were satisfied with the results. We actually were referred to him via a family member and have since referred some of our friends to him as well. Very thorough job! Taxes are not fun, but it makes it a whole lot better when the people you are working with make it as easy as possible.

I would absolutely advise against having Esther Eisenstein doing your taxes…read more My mother used her for many years because her office was convenient to where she lived. Sadly, I can remember many times that Esther made a mistake on my mom's tax returns, so they needed to be redone. Unfortunately, my mom was much too sweet and loyal to look for a more competent CPA, and so she stayed with her until she died. Beyond that, my brother and I were shocked to discover that he and I had very similar histories with her ourselves. My brother used her one year to do his taxes, and she assured him she would get him a really good return. He was young and didn't make much money, and she made him feel comfortable that she would do right by him, but would never give him a price for her services. Well... she did get him a refund of over $400, and guess what! She took the entire thing as her fee. He could have just paid $50 for a general tax service to do his taxes, and gotten the rest of the much-needed money back for himself. And she did the same exact thing to me. I was really struggling one year, trying to make ends meet by tutoring and selling things, and since it was the first year that I didn't have a W2, I wasn't sure how to file. She used the same approach with me that she did with my brother: She used the whole familiarity and family history thing to convince me that she would do right by me, but she refused to give me a fee. She would always just say "not much", so I (not unreasonably) assumed it would be maybe around $50. Well, I made less than $20K that year, and was struggling just to eat, and she wound up charging me $250. That was pretty much everything I had. Fast forward to years later: After our mom died, my brother and I had significant difficulty communicating with her. We would send detailed emails with bullet-pointed or numbered questions, and we'd get back a non-sensical sentence or two without any punctuation. We constantly had to try and interpret what she was trying to say or ask, because she doesn't appear to believe in punctuation or sentence structure. Then, when we wouldn't understand what she was asking for, she would get frustrated and blame us for not getting what she needs. Another HUGE red light was when I asked her to send me a link to ShareFile or some other secure uploading service, because I was uncomfortable emailing tax documents, and she had no idea what I was talking about. All these years as a CPA, and she didn't know about secure links! She just expected us to email sensitive documents back and forth, and had no concept of how utterly dangerous that is, and how vulnerable it makes her clients to ID theft. I would never recommend using her. Never. There are far too many CPAs and tax services in Los Angeles that are friendlier, literate, upfront about their fees, and not careless with their clients' taxes. I regret that she got as much money out of my family as she did over the years.