I have been using PNC bank since I was 16 years old. My parents took me into my first PNC with $100…read moreto start an account. 15 years later and that account is still going strong! When I moved to Florida 3 years ago I was so happy to find out we have a few PNC bank locations in town. I was in this PNC branch this past week and again like others the customer service was wonderful. This PNC branch has the software and the machine to make new and replacement PNC cards. This is so helpful! If your card gets lost, stolen, or just is old and you need a new one, this place can create you a new card in the matter of a few minutes. It is also nice that you can keep the same number as well. The staff and Bankers are always really friendly and help answer lots of questions! I would for sure recommend this bank in the Gainesville area!

I have been a loyal PNC Bank customer for over 15 years, but my recent experience at the 13th…read morestreet branch Gainesville, Florida branch was extremely disappointing. I went in to complete a business wire transfer and received an unprofessional attitude from the banker. I reported my concerns to the branch manager, but nothing was done. I asked several times, including calling the bank afterward, whether my wire transfer had gone through and was repeatedly told yes. I later discovered that the transfer was never completed, causing serious inconvenience and delays for my business. After more than 15 years as a customer, I expected much better service, accuracy, and accountability from PNC Bank. This experience has seriously affected my confidence in this branch.

Michele Pilon was AMAZING!! She was polite and pleasant during my visit. She made the experience…read moreenjoyable.

Jesse Williams went above and beyond for me. I wasn't sure if I was in a good position to trade in…read moremy vehicle for another one, so Jesse walked me through and answered my many questions. Sometimes I needed the answer rephrased so I could understand, and he was very patient and kind about it and never condescending. He also helped me by suggesting responses to common dealership questions and tactics, since it had been a while since I shopped for a car. I haven't settled on a car yet, but when I do, I'll be giving Jesse a call. He's polite, professional, and gave me straight answers and didn't try to talk me into something I didn't want or need. Go see Jesse. You'll be glad you did!

Supervisor Robin and associate Carolina were great , they identified my needs and knew axeactly…read morewhat to do and accomplished it same day . plus I met someone who graduated front the same high school but a few years different .. thak to you guys you were awesome !!!

The branch manager is awesome. I have had great success indoor banking here. ATM's are newer.read more

I'm a high net worth individual in charge of an estate/trust with inherited retirement accounts as…read morewell as inherited properties I plan to put in a LLC to rent out for cash flow as a small business entrepreneur. Their website claimed to help with everything I needed help with so I filled out the "free consultation," in hopes of getting a CPA to help me plan for my increasingly complex tax situation. I received the email that I would first need to send in or drop off a current tax return and investment statements. Simple enough I thought until I showed up at the office with the requested documents on March 7th in the afternoon. The unprofessional service I received was just hurtful. The woman in the office who I believe to be Krista Lynn told me without looking at the documents and without knowing my situation told me "We're not a good fit for you." I've been around for a long time when someone says that to you even though you fit the requirements for service but they still turn you away it's usually for one discriminating reason. I hate to think that in 2025 people are still racially motivated to do and say hurtful things or stand in the way of a person's attempt for success but I know all to well what this feels like and there is no mistaking it. She didn't even attempt to give me a legitimate reason why she denied me a free consultation. She did however try to tell me that their services for clients range from $300 to $3000 a month stereotyping me as a black person that couldn't afford it hoping the big numbers would scare me off. She also tried to move the goal post going from just needing a tax return and investment statements to now needing the trust documents as well as the deeds to the properties. Which aren't difficult to get but she didn't meantion that until that moment and it just felt like more excuses to deny me service and get me to leave. The worst part is having to explain what just happened and why to my son who was with me to witness this disgraceful event. So yes one star for discrimination wish I could give less. It took me a few days to respond to this situation as I figure out what steps to take next and I hesitated to post this at all but it must be known. All it takes for evil to succeed is for good people to do nothing.

I've been trusting this company with my taxes for over two decades. Truly wonderful service and…read moreexpertise, including for out-of-state customers like me. (After I relocated from Gainesville I retained their services and boy am I ever glad I did.) They take online security seriously, too, which has never been more important. I hear folks don't like tax time. Then I can only assume you have the wrong accountant because Marc and his team make it a breeze!

Helped me through a very stressful, confusing and incorrect IRS bill, resolved it, and were great…read moreto deal with throughout the experience.

Horrible. Fails to properly handle your tax needs, you need to chase them, remind them of what they…read moreneed to do, and then, the services provided have them failing to do such minimally expected needs as "pay this much to the IRS." Literally anyone else is better.

They do everything financial and have CPA's on staff. They specialize in consulting with medical…read morebusinesses, business advisors, retirement planning, and taxes. Neil Rosin is who takes care of us, but they have a LOT OF TOP QUALITY folks on staff. What's more is they are very reasonable and have been around for 20+ years. They were formally Physicians Advisory Group. I'm looking forward to them setting up my LLC!

In my opinion, unprofessional bordering on unethical. This firm left me high and dry. They had…read moredifficulty forming a corporation in my state of residence due to lack of knowledge, costing me extra money in expedited fees and almost ruining a clinic purchase. They later filed an extension for taxes for me this year and then abandoned me to complete taxes on my own after the fact. All this after paying a monthly fee for 6 months which they refused to return even in part. A lot of promises, little in the way of service and results. Please be very cautious in dealing with this company.

Went to renew my license and had a less than desirable experience. It was better years ago…read more Checked in, but told I had to wait another 10 minutes to receive ticket. Went back and had to stand in a long line. I told the staff member at the desk, a different one that I needed to get a ticket. I had to get back in line. Finally, she called me back. I had to read the vision chart. The machine was filthy and it was smudged. They don't clean in between people putting their faces up to the machine. Pretty poor sanitary conditions. Anyway, they are not very personable or efficient Finally went to get a new license and had to wait forever. It was not that busy at the time. I will say that the young man who took care of me with getting my picture taken was very nice. The photo machine does not work very well at all and I had to take my picture twice. When it was finally printed, it was still very bright on one side. I was asked if I wanted to take another picture, but declined, as I would have had to wait longer. The building may be new and bigger, but it doesn't change the fact that it was more disorganized than I have ever experienced with the old DMV and no precautions concerning diseases, by wiping the machines.

Called to receive help over the phone, when transferred the lady on the other end was little to no…read morehelp saying I had to do a few courses but couldn't specify what one of the courses was and where I could take it. Tried to call back a few minutes later after not finding anything online and when I was transferred to her again, I was sent to voicemail after 2 rings, clearly not an accident. This experience just backs up all the in person visit experiences i've had and shows that no one here really cares about helping citizens.

Debbie is great! She is knowledgable, professional and on top of her game! She helped me find a…read morebetter policy (cheaper and better coverage) for my homeowners insurance. She always kept me in the loop and was happy to explain the different types of coverage I was being offered. I recommend Debbie at Aubrey Rogers Insurance - she deserves a 5 star!

SO long story short I love this place…read more When I was young and had a bad record of not following the rules, Jessica Morgan with Aubrey Rogers Insurance has always made it to where I was never stuck or with out insurance . Lets be honest its hard to find good rates and (to me) even more than that... To find someone who is truly concerned about making you a lifelong part of the family. JESSICA MORGAN IS THE BEST AGENT YOU WILL FIND IN GAINESVILLE. Of course with the great company she works with they really make it easy to always find you the best rate, and do it quick and efficient. Please give them 10 Min worth of your time and you will not be let down. Thank You soooo much JESS.