An email to community first…read more... I have been a member of this bank for twenty years. I have a pretty big issue at the moment. I took out a personal loan approximately 4 years ago for approximately 4k. Community first set up and payments and I set up auto payments not to miss one. I get to the nearing of completion on this loan, which previously was two separate payments at 100 dollars each per month. 3 years, no issues. When my loan got smaller, I've noticed that community first stopped allowing the auto withdrawal of 2 separate payments, and wanted their APR for the whole term. All of the sudden, instead of keeping the scheduled 100 payments, it just stopped because my balance was around 200 dollars. Ok, dirty business, but I understand. Make your money off your member. Need your interest. Fantastic. I missed an EIGHTEEN dollar minimum payment I guess two months ago. Over 30 days. Well, I have two accounts with community first, checking and savings. Am I led to believe you couldn't access my account to retrieve this ridiculous payment? I have EIGHTEEN dollars in all of my communty first accounts. Please help yourself for EIGHTEEN dollars when we you'd like. My issue now becomes a larger one. My own bank turned me into the credit bureau for missing an EIGHTEEN dollar payment after taking 200 a month from me no problem. Without fail. So because my own bank turned me in for EIGHTEEN dollars, my credit score dropped nearly 100 points due to this. I'm currently attempting to buy a home. Thank you so much for killing my credit score over EIGHTEEN dollars that was obviously in my account. I'd ask you to please remove this late payment from my credit score immediately if you would be so kind. If not, I guess I'll take my banking elsewhere because this is embarrassing for not only me, but more embarrassing for community first in my opinion. I don't see this removed from my credit report, I will be withdrawing my accounts and any business I do with community first and will be more than happy to post a review. Your own bank will sell you out over EIGHTEEN dollars. Thank you so much for your concern to this embarrassing matter. Their response... Thank you for your message. To better serve you and answer your question, I advise calling us at 904-354-8537 to speak directly to one of our member service representatives to discuss your options in full. Please let us know if you have any other questions. Morris Eservice Representative My response: I'm not calling anyone. I will obviously go up the chain of command to deal with this issue. Please send me your supervisors info. Clearly this is a no factor at this level. Glad your credit score wasn't ruined over 18 dollars. I'd like an answer who your supervisor is by the close of business Mr Morris. Thank you and have a great day, Their response: NONE I would never do any banking with this group. Dragged my loan out and didn't allow my 100 dollar 2x a month payment so they could drag this loan out and pocket more interest. For EIGHTEEN dollars they turned me in to the credit bureau. Literally embarrassing

Community First in Yulee came into Nassau County in 2008, a few years after the merger of…read moreEducational Credit Union and Rayonier Credit Union /Eight Flags Credit Union. We serve those living and working in Northeast Florida.

I had an appointment on 6/2 with Ms Muirhead to discuss several issues. I had fraudulent charges…read moreand a loan I wanted to rewrite for better terms. Ms Muirhead took care of all my issues quickly and effectively. I actually accomplished more than I expected. She is very professional & knowledgeable. I will definitely request her in the future!!

First, the only reason I had an account with Wells Fargo is due to my elderly mother.....this was…read moreher bank. She has since passed and I closed the account, however, this branch was always a pleasure to come to. Clean building, courteous, professional and helpful staff. One of the few banking institutions I've dealt with that makes you feel welcome.

This PNC branch is absolutely the best in customer service. Whenever I need help, big problem or…read morelittle they are immediately available to help me. I truly can't remember a time where my issue was wasn't resolved to my complete satisfaction. You can't go wrong at this PNC!

This is the equivalent of a third world country's bank. One…read morehand doesn't know what the other hand is doing ! The service here is inexcusable and communication is non existent! Do yourself self a major favor and take your business to another bank, any bank!

I have been with NFCU since 1984. NFCU Kings Bay, GA Charlie Smith Sr. Highway location, remains…read moreprofessional and all tellers are experienced in all transactions that I have had to conduct. No issues! Love my NFCU!

First time at this branch. Just moved out here from the West Coast and they were fast and friendly…read morejust like in the West Coast.

I never in eleven years have had anything but a fantastic banking experience with Ameris! Tricia…read moreWillis and all of the tellers have been tested by my lack of computer knowledge but everyone of them smile and go way beyond to clean up my messes. Because of their knowledge,I think it's so easy for them to help me!!!! I sincerely thank all the nice people at Ameris Bank in Saint Marys, Georgia!!!!!

Service requested. Want to get a PIN number for my debit card today. Can I see someone who works…read morethere?