I've used Ricci insurance now for over 6 years. Started as auto, then in 2021 I became a real…read moreestate investor and brought them that business. They have moved beyond just great insurance team, to crucial part of my strategy and network. I couldn't give a higher recommendation for a team that: - knows their role as experts - is extremely responsive - really really cares about the relationship

I have had nothing but great experiences with Ricci Insurance Group in the six years I've been a…read moreclient. Most recently, Ashley Napolitano proactively worked to find us a lower premium on our homeowners insurance before we could even think to ask. Kudos to Ashley and the whole team at Ricci Insurance Group!

I moved out of state and was having problems getting my new drivers license…read more. I told the issue with Ashley Marsh at Chris Semans. She helped me get the problem with the Florida DMV solved so I could get my license renewed. I would like to thank Ashley for going above and beyond helping me. Tom

Spoke with ashley regarding a new policy for my new vehicle. She was delightful and very…read moreprofessional. Handled my transaction quickly and with a friendly helpful demeanor

Pretty good insurance company for your business needs. The quote, and bind process was easy. The…read moreexplanation of the policy wUnfortunately, the turn around time is slower then the speed of business sometimes. The could use staff that can assist when others are out of the office, and return messages in a timely manner.

From the owner: Roberts Insurance is a family-owned, independent insurance agency serving Orange Park, FL, and Clay…read moreCounty since 1968. As a trusted local agency, Roberts Insurance offers personalized coverage for auto, home, life, health, and commercial insurance. With over 150 years of combined team experience and access to top-rated carriers, clients can find competitive rates tailored to their needs. As an independent agent, the agency shops multiple carriers to help individuals, families, and businesses find the right coverage at the right price. Contact Roberts Insurance today to request a free quote.

Great service by Tracy today. Very nice and professional. Answered all my questions.read more

First of all where else do you get someone else who answers your emails/calls after 5:00 p.m…read more because it's sort of an emergency? I was buying property in Gainesville from Oregon, shopping for homeowner insurance and trying to close on time, but was also not available by phone some of the time. Most people would have probably told me to get my priorities together, etc. Kristy really came through, even making some calls to 3rd parties for info given the time difference and my unavailability. That was incredible! I got insurance I was comfortable with and could afford. Emails and phone calls were returned and initiated. Same story when I got to Florida and needed car insurance pronto due to 30 day rule for getting a tag. And great follow-up and response on questions and clarifications later. What can I say...really pleased. So easy. So competent and professional.

Absolutely absurd. You will wait quite awhile to get a human who doesn't speak English very well…read more She will then transfer you somewhere...more waiting. They can't answer any question to they transfer a "licensed agent" in Jacksonville who doesn't answer the phone at all.

I've had auto and rental insurance through McGriff-Williams for 3 years and am very pleased with…read morethe level of service and attention to my policy from the staff. In addition to the great service they are always willing to rewrote me with different companies to ensure I'm getting the best deal. The staff is always to helpful and friendly and whenever I have to call or visit. If you are in the Gainesville area and need insurance I would highly recommend contacting McGriff-Williams to get a quote.

My parents have purchased both their home and auto insurance through McGriff-Williams for as long…read moreas I can remember. I recently switched my auto insurance from my families policy to my own, and it could not have been easier. I was very pleased with how polite the staff was, as well as how wonderful the service was. I would highly recommend McGriff-Williams Insurance

I have my cargo and GL with Jax City and if you want somebody who's prompt and that understands…read morewhat your looking for then this is the best place Brandy and Leah have been helping me for years and they're always quick to respond and me having a business there are always some new regulations and I know it would be hard if they were not to go above and beyond to help me They're always busy but seems like they can do so much at once I highly recommend them to everybody Brandy and Leah I can't thank you enough and I always tell you that

After particularly horrible insurance experience a friend recommended Leah to me and I absolutely…read morelove her and Brandy. They are patient with my lack of computer skills and are always responsive to my inquires. For example,as hurricane Irma headed towards us I asked Leah to send electronic home insurance information and even though I am sure they were swamped I had my response in 24 hrs. I have moved my auto to them as well and could not be happier. If you want great customer service this is the place for you.