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    Ricci Insurance Group

    4.7 (23 reviews)
    Closed 8:30 am - 5:00 pm

    Get a quote

    Response time

    8 hours

    Response rate

    100%

    Services - Ricci Insurance Group

    Homeowner or property

    Car and truck insurance

    RV insurance

    Ricci Insurance Group Photos

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    4 months ago

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    8 months ago

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    2 years ago

    Very responsive with same turnaround on most issues and great customer service! Definitely recommend!

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    Ask the Community - Ricci Insurance Group

    Review Highlights - Ricci Insurance Group

    Noelle Thomas and Tonecia Miles found auto coverage for me at one third the cost of what I was paying.

    Mentioned in 4 reviews

    Read more highlights

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    Highly recommend editing with this agent and team!…read more Getting in an accident is certainly not a pleasant experience but the team at John Crowell Allstate made it as painless as possible. They helped through the entire process and bent over backwards to make sure everything was sorted out before I had to head out of town on vacation. Things got a little tangled with the claim but they repeatedly reassured me not to worry, it would all be handled. They were accessible and promptly responded to every question and request. I hope I never have to speak with them again to file another claim, but at least I know they have me covered if anything does go wrong.

    From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Jacksonville. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs.I'm committed to helping Jacksonville residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want help to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Jacksonville today.

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    This is the most wonderful insurance brokerage and Agency in all of Jacksonville. Any compasses…read moremarvelously talented and professional courteous personnel who know their stuff. They can do anything and they can do it quickly and they are very helpful the rates are fantastic they cannot be beat. They are the best people in town to get insurance from for your home or your auto and they have great connections and can secure any kind of insurance you need fast and inexpensively. I had the pleasure of working with one of the agents there a lead agent Nital Patel. She assessed by problem quickly figured out exactly what my needs were tale of the policy through a great deal of work without a single complaint and came up with a fantastic rate to solve my problem perfectly. Everyone at the agency is like that they are all wonderful people I recommend them highly and without reservation

    Once upon a time I worked with Paul Lalonde, the agent, in Jacksonville, FL at an insurance…read morecompany. He left the company and went to become an agent. Working in insurance I know that you have a few choices when it comes to obtaining insurance: through an agency (such as Indi Financial) or direct (through a website). Outside of being on my parents' policies as a teenager, I'd always had direct insurance. When I was looking for a cheaper rate a coworker suggested going to Paul to see what he could do. I actually ended up staying with the company I already had (Travelers) but switched my policy over to Paul's care. I had an accident and it was really nice dealing with someone like Paul (think of the agent as a mediator between you and an insurance company). He really wants the best for his customers and it was really nice having someone explain the stuff I didn't know (I may work in insurance but claims is not my forte). When the time came Paul helped me switch my insurance to a new carrier in a nice smooth transition and helped me save money. He's no longer my agent because I moved to Texas but really recommend him. He's very knowledgable and very friendly and you can trust him with your insurance needs and questions.

    Kathy Scott - State Farm Insurance Agent

    Kathy Scott - State Farm Insurance Agent

    (15 reviews)

    Southside

    I had an appointment with Josh at Kathy Scott's office this morning to review my home owner's…read morepolicy and my auto policy. I had a list of questions, all of which Josh answered; and I learned about a number of other programs State Farm offers. I have been a State Farm policy holder for 27 years and agents like Josh will keep me with State Farm in the future. He was helpful, honest, informative and professional as he answered my questions, offered suggestions and assured me that I was better protected than I thought. He's a valuable member of your team! Thanks Josh and State Farm. Maybe one day, I will get that She Shed! Janet Boley August 6, 2019

    Kathy will pretend to care as well as her number of assistants, Katie in particular. However, they…read morerecommended her friend's 'company' for my glass claim, who not only put in the wrong glass for my car but broke my rear view mirror assembly, which was very expensive due to the camera and sensors required for my luxury car. This doesn't even include all the mistakes they made because the glass did not fit my car, which was proven when I took a picture of the part number and called the glass company. They not only refused to replace the mirror or the glass, but the owner called and screamed, swore and insulted me then proceeded to say 'I don't care about you or your car, find someone else to fix it' then said they would just call Kathy (on their speed dial) and have her cancel it. Needless to say, I'm stuck with covering the $1165 for replacing the mirror and had to do a new claim for the glass replacement. I got a new agent and had to start all over again - all the while my windshield is leaking water from the horrible job T&C Auto Glass did as I listen to the alerts from my car from the lack of calibration for the sensors and camera because the glass does not match up so it could not be sealed. She could have fixed this by calling and reporting her friends but chose not to so I'm still dealing with this over a month later. Be careful who you trust.

    Ricci Insurance Group - homeinsurance - Updated July 2026

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