Hello, Folks I went back to this Waffle House today and was surprised to see that things had improved. The Manager Mr. TY was cleaning the griddles and using a grill brick as it should be. The Waffle irons were clean and they didn't over fill them. I ordered HashBrowns with grilled onions and Sweet Tea. They were cooked properly though the onions could have used more time on the griddle. I was still pleased to see an improvement. I hope they keep it up. Thanks to the Manager Mr. TY. read more

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The food was so good! Went here during a flight delay and it was worth it. The service was phenomenal and so cozy. The lady that served us was so nice and helpful! read more

I'm giving 5 stars for the breakfast in my picture. Food, service, and price were all perfect. I went to Jackson to take two tests that are required for me to apply for my state contractor's license. I had 7 hours of testing with only 5 minutes allowed for a break the whole day. I planned ahead to make sure I had some good food in my stomach so that my mind would work right, and I couldn't have made a better choice. This meal contributed to me passing both tests on my first try, and now I'm a licensed contractor! I bring this up because all too often, we underestimate the importance of meals. And sometimes we take lightly of it when others complain. Sometimes a meal is nothing more than temporary relief from hunger, but other times meals are very important in so many other ways. The work these people do is more important than they often get credit for. Thanks guys. read more

Waffle House - The All-Star. Excellent deal for an excellent breakfast. - Diners Near Me - Jackson, Tennessee

These folk shut down a 24 hour open restaurant just because they didn't want to work. The even would not take an order to go and left me stranded without dinner after traveling 670 miles that day! read more

Bree is the best waiter a team player and dedicated to her craft. she is a team leader and deserves more recognition

Good for Breakfast never disappointed... The staff is very Friendly and always accommodating to the patrons read more

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The restaurant was open for full service but refused sit down guest. They will only prepare your order and add a huge service charge and automatic tip charge for you to get food. This process took about 20 minutes before waitstaff would even acknowledge me as a customer. Staff was simply lazy and wanted to make a killing on to go orders only. The staff was rude and the inside was trashed. The chief look like he could cook good but unfortunately I couldn't pay the addition charges for a group of employees high jacking a restaurant and extorting customers. I hope Wafflehouse knows these employees are using their Resturant this way. read more

Awesome breakfast, thank you Whitney for perfect over medium eggs coffee was great hot and fresh and was filled anytime it was running low. Tables, floors very clean other employees very friendly read more

Best Waffle House you'll ever go to from the servers with great customer service to the cook who quickly gets your food out you'll have the best experience at the Waffle House. read more

Never did get served. Rather Scary on Saturday night. Needs increased law enforcement visibility or a security guard. This is Tennessee. I didn't think we played that dumb game here. read more

My favorite place for breakfast is Waffle House. However, this one isn't great. The building is brand new but the staff are not friendly and service is horribly slow. The All Star Breakfast is something I get all the time. However, when watching my diet, I get the vegetable omelet with egg whites. If you don't see what you want on the menu, ask for the otherThis restaurant is brand new after a total rebuild from concrete up. read more

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Awful! The service is good and the employees friendly.... However, the establishment is FILTHY. Dirty floors and tables, the kitchen is caked in grease, dirt and mold and there are fruit flies everywhere. I don't get how this place hasn't been shut down. The cook never washed his hands as he cooked different entrees. How this place hasn't been shut down, I have no idea. Food is okay. read more

I eat here 3 mornings a week. Friendly staff. Quick. Orders is correct. Good jukebox. Clean.

MAJOR RANT**** (Lucky I didn't go to jail) I do not usually get upset and go off on people, and definitely not to the point of visibly shaking ...BUT... we were at Waffle House in Jackson TN and this hateful, nasty, & rude waitress, named Tammy, REFUSED to serve an elderly man that could barely walk, just because you were supposed to have 2 or more ppl for the booth (Waffle House policy as she explained loudly to the manager) He explained that he could barely walk and needed to be near the bathroom. She drug it out by going to the manager and being loud and just hateful. So much that the man was humiliated and almost to tears. He explained that he couldn't walk that far to the manager when he asked him to move to a single top at the other end, and the manager finally told the server to wait on him. She was hateful and mean to him. Everyone was tense and upset. I almost joined him and order a water and tell her that Waffle House policy may say 2 ppl BUT it didn't state that they both had to be eating, but we were leaving. What I did do, was walk up lean protectively across his table and said in my nicest voice "excuse me, I want to thank you" she had an instant smile come across her face...Then I got louder. My arms got excited and I said "I want to thank you for the lesson you just gave my kids on how NOT to act and how NOT to treat ppl, especially the elderly and on Christmas Day too! You do treat people that way. So thank you!" At this point she won't even look up at me, but looks to Kaitlyn, Kaitlyn gives her a mean look. Then she said "your welcome" At that point I looked at the man and wished him a Merry Christmas and walked out with tears of anger stinging my eyes, and my calves shaking! I am lucky I kept my composure as much as I did because it was all I could do not jerk her across the table (3 cops were at the other end of the restaurant, or I actually might have). It took me almost 100 miles to calm down. I never report people to corporate but they will hear from me about Tammy. The point of me saying all this is to say be nice to ppl everyday, not just on Christmas. It doesn't take that much effort to be a decent person. For all she knows he might have given her a big tip. If I would have sat with him I would have told him in front of her that "oh don't worry I will get the tip." Place a penny upside down and tell her that I did my part by leaving a tip, and tell her it's upside down because she can kiss my... read more

This was perfect! We stopped here when passing through Jackson on a road trip. My boyfriend and I both got the cheesy eggs with hash browns and toast. The eggs were cooked absolutely perfectly. In addition to being the perfect texture, the cheese was scrambled into the eggs instead of like some places that just lay it on top. We asked for crispy hash browns and they were also cooked to absolute perfection. I don't think I've been to any restaurant that has cooked both eggs and hash browns the way I feel they should be! We additionally for a side of biscuits and gravy to share. This side portion was generous. They were also delicious. In addition to the great food, the staff was friendly and helpful. Wish we lived nearby so we could come all the time! read more

Was greeted with a "good morning" upon walking in. My server Whitney, was very polite, hospitable, and prompt with her service. Food was prepared fast even though it wasn't that busy. I was in and out writhing 30 minutes! read more

I love this Waffle House. Food is always hot and fresh. Employees are always so nice.

Was refused service because I didn't have a mask. How do i eat while wearing a mask. Well now I cam check waffle house off the list of places I won't eat read more

I'm not going to include in this score how long it took for me to get my meal to-go. With giving the benefit of the doubt i'll say it's so good that it's busiest hour was when i decided to stop in. When i did get my plate and got back to my friend's apt. i can say that i slept well after eating. Yeah, Waffle Houses are rare in Houston so i took advantage. The reason i was here was for my friend's homecoming @ Lane College, and adding that he's a Sigma made my weekend quite an adventure. Not much i van say about a biscuit breakfast though. Eat them waffles, son. read more

Love the newly remodeled Waffle House and when you stop in ask for Cleon as his service is top notch !!!!! Food was excellent as well :))

Quick service, decent food. Minus 1 star for the steak being paper thin.

Wow... Haven't been to an awful house in FOREVER... Now I remember why... 4:00 am crowd is an interesting bunch to watch. There should be a psych class specifically addressing this culture. Service was ok. Filthy assessments accurate... Then again, I came in at the tail end of an apparent rush. Best hash browns ever (at a Waffle House) read more

Although they did not have a gluten free menu, they have gluten free items that can be made safe. The waitress knew what what gluten was and how to avoid cross contamination. You can have eggs and hash browns etc for breakfast. read more

Super friendly staff...great food and great coffee!!! Never disappoints! Waffles are terrific!!! Hashbrowns are great!! Do yourself a favor and eat here!! read more

My wife and I had a wonderful experience here. Ebony took great care of us. She made sure that my four eggs were each perfectly cooked over-medium...that is NOT a trivial accomplishment at ANY breakfast provider! The food was all good. Tables were on a short wait, but soon after we were seated to claim one that had just come free, Ebony introduced herself as she was cleaning it and said she was going to make sure that everything was great for us...she did! Hope she is there the next time we visit! read more

This place has awesome service. I have food allergies. They stopped the cook and told him. He wore gloves and made sure he didn't contaminate my food. Best experience ever, thank you! read more

This place is awful... two stars only because the restaurant is nice. They just remodel it. It was one of the oldest ones in Jackson but it's nice looking now. To bad they didn't overhaul the staff. Had to wipe down my own table when I came in. They had four empty tables and all were dirty. We ordered our food and didn't get anything close to what we ordered. We ordered waffles and didn't get them till we were leaving. They were very adamant that we could just take them with us... but who wants waffles that have set in a car all day. They finally took it off the bill. All and all, nice place but you get what you get on food and service. Dennys at exit 85 rocks if your traveling down I40. read more

Always enjoyed Waffle House. This last visit was a very bad day for employee Ruth. We had to wait very long for the food. While she was standing waiting for our food, (not a busy time) she was totally interested in the juke box, selecting very annoying music. Juke boxes should be banned from Waffle House. The other time was spent scratching her head repeatedly, scratching arms, rubbing face repeatedly, and then she brought our plates. No washing hands. She was very surly and prejudice. She does not need to be in any service industry. read more