Super helpful. Great service with knowledgeable staff. Store is super stocked for all or most home…read morerepairs.

Working in town. Needed bulbs that Ace Hardware did not have. Thank you for running a great…read morehardware store.

The store is both spotless and well stocked; knowledgeable clerks throughout the store, and as of…read more02/2025, the seeds and bulbs for spring are on display! I'm re-potting my houseplants, and I found both soil and a wide selection of pots within my price range.

went in today to buy a five hundred dollar job box. I talked to 3 employees the last told me he was…read moretoo busy to set up protection and get the box from the top tier of the high self. So I went to tractor supply in olean ny they didn't have any problems taking my money

We enjoyed looking through this historic old hardware store which doubles as a historic building,…read moremuseum, or just plain fun place to grab some free popcorn or watch the ghost play jazz, blues, reggae, etc on the piano. I bought the Ostrich feather duster I've been looking for for months! Clean? Are hardware stores supposed to be known for clean? Especially old ones? This one was just the right degree of cleanliness! The staff were so friendly and welcoming! When we mentioned we were from out of town, the eager employee offered to introduce us to the owner! Surprisingly the prices weren't "tourist stop high", just the regular hardware store prices. If you are coming through, New York, this is a worthwhile place to stop and look around.

have been buying wood pellets by the ton....around $6.50 a bag ....called first to make sure they…read morehad them......yep.....now ...can't buy buy the ton .....but you can take 25 and come and get the rest.....in 3 days..... now$ 8.90 a bag........i hzve gotten older and it would be real hard for me to unload a ton by myself anymore ....what a crummy way to treat a customer that's been doing business for ....years

I'm starting a home improvement project and placed a fairly large order--several hundred dollars'…read moreworth of materials--plus $60 for next-day delivery. They confirmed the order was ready to go. Day 1: Nothing arrived. I called and was told there was a "delay." Fine--things happen. They assured me it would come the next day. Day 2: The 1-3 p.m. window came and went. No delivery. I called again. This time I was told it would arrive by 8 p.m. Still fine; I rearranged my day and waited. At exactly 8 p.m., I got a text telling me the delivery was now pushed to the next day, 1-3 p.m. Day 3: FedEx finally showed--with one small item from the entire order. Keep in mind: they repeatedly told me an adult had to be home for this delivery. So I've now burned three days on standby. When I called to ask what was going on, I was told the delay was actually because I had selected next-day delivery--which apparently sent the order to a third-party gig-driver service that "couldn't find a driver." The rep literally blamed me for choosing the service they sell, and when I angrily pushed back, she hung up on me. At that point, I cancelled the order entirely. If simple delivery requires three days, finger-pointing, and a hang-up, I'm not risking the rest of the project with them.

If you are purchasing appliances here, I would avoid it. I purchased a refrigerator from them in…read moreApril now it is June and it is already not working. The manufacturer is giving me the runaround and Lowe's will do nothing to help me get the $3,000 refrigerator I purchased from them repaired. Meanwhile it is 100° outside and I have no way of keeping my groceries cold. Apparently, they only cover the refrigerator for two days After installation. Even with the service plan, they will do nothing because technically it's covered under the manufacturers warranty. They don't really seem to care that the manufacturer is not responding.

I came into this location to buy some items to install some windows and was helped in a huge way by…read morea guy named Mike. I run a large business in Rochester and Syracuse and am unfamiliar with this location but do frequent other locations for business and personal use and love the stores. However this experience was much different. I was helped quickly, confidently, passionately, and actually had fun spending money with him. Mike if you read this please keep up the great customer service side of the work it is very appreciated and i wish i had a few employees like you to sell some of our products. That kind of service is dying breed these days. 5 star all the way!!!

I went in for my husband and asked for Amy about it and she said she had told my husband she put…read moreit on hold for us and she did as soon I went in and told her who I was I in and out within 5 mins she was a sweetheart and now we won't go anywhere else. I will definitely be going back there she was nice, kind and has a smile and is always very positive. Thank you north main for hiring such a great worker.

Love the store however there hours of operation are terrible! Don't go by web site they are not…read morecorrect! Hard to get there when they are open! 9 to 5 and even worse on weekends

I like Worth Smith very much. I never walk away empty…read morehanded. I find their prices affordable and their staff is courteous and helpful. I hope Worth Smith never closes its doors. They have a great business.

Recently had emergency replacement of a sump pump tube and Tim opened the store a few minutes early…read moreto help me in my time of need! Great service and selection!

I have nothing to say about the hardware store itself…read more However, if you're ever in the Alfred area on a Friday, do yourself a favor and get some pie. FRIDAY IS PIE DAY I had a humbleberry pie that made me almost weep tears of joy, and the strawberry rhubarb beats my grandma's (which is saying a lot). Who needs tools when you have pie?

Good advice, full stock, great service. Been going there 25 years, always had what I needed.read more

Everyone there is always very friendly and willing to answer any questions. The lumber is a great…read moreprice and you don't have to sort through half a bundle to find straight boards. Boone is tip top.

From the owner: When you're in the market to upgrade your home through additions and home improvement projects, you…read morecan either do it yourself or have a team of contractors you trust to do it for you. At Suburban Building Center, Inc., you get the best of both worlds, choosing a community favorite in building materials, supplies, and services. For nearly 60 years, they've served St. Marys, PA, clients with their informed sales staff, affordable prices, and a variety of items. Find out more about how you can improve the design and quality of your home, both inside and out, when you choose Suburban Building Center as your home improvement and building materials provider.