Recently had emergency replacement of a sump pump tube and Tim opened the store a few minutes early…read moreto help me in my time of need! Great service and selection!

I have nothing to say about the hardware store itself…read more However, if you're ever in the Alfred area on a Friday, do yourself a favor and get some pie. FRIDAY IS PIE DAY I had a humbleberry pie that made me almost weep tears of joy, and the strawberry rhubarb beats my grandma's (which is saying a lot). Who needs tools when you have pie?

I always find what I'm looking for here. Love the small feel , instead of the big box store. I'm…read morenot a home renovator and just into DIY projects. Employees are eager to help and knowledgeable. The coffee sucks.

everything is worthless over this store. Mean associates and worse customer services provided by…read moretheir management team. They keep changing their price whenever they wanted. I have a worse shopping experience ever that is why lightly Americans go there for the shop. I am never going to shop at this store anymore in the future.

I really like having them close by for home projects. They charge a bit more than big box stores…read moreBUT they are just up the road. I did however try to order some building supplies for a larger project and it didn't work out. I gave them my name and phone number to have them let me know availability and never heard back. I had to go to big box instead. I couldn't wait around for a response after over a week. They are great however for anything you would need that they currently have in stock.

Faucet replacement parts can be very difficult to match with the originals. The staff at Vine City…read morewas extremely effective in closely examining our original part, and then coming fairly quickly to the conclusion that what they had on offer (and they had A LOT on offer) was not going to work. They did not hesitate to redirect us, and so we were served by them directly and then indirectly. Vine City Supply is just the kind of enterprise to have in a place that prizes community service!

Remarkably friendly and helpful staff. Great selection of household items. If you don't see what…read moreyou want or need on the shelves just ask them and they probably have it or can get it quickly. I'm so glad I don't have to drive to Bath or Painted Post, it's great having a hardware store right here in our little town. They even have candy!

I came into this location to buy some items to install some windows and was helped in a huge way by…read morea guy named Mike. I run a large business in Rochester and Syracuse and am unfamiliar with this location but do frequent other locations for business and personal use and love the stores. However this experience was much different. I was helped quickly, confidently, passionately, and actually had fun spending money with him. Mike if you read this please keep up the great customer service side of the work it is very appreciated and i wish i had a few employees like you to sell some of our products. That kind of service is dying breed these days. 5 star all the way!!!

I went in for my husband and asked for Amy about it and she said she had told my husband she put…read moreit on hold for us and she did as soon I went in and told her who I was I in and out within 5 mins she was a sweetheart and now we won't go anywhere else. I will definitely be going back there she was nice, kind and has a smile and is always very positive. Thank you north main for hiring such a great worker.

Good advice, full stock, great service. Been going there 25 years, always had what I needed.read more

This place of business is easy for this disabled veteran since the store is close to my home.read more

Called looking for a light dimmer. They said they had them. On arrival they did not have them…read more They did recommend another business that did have them.

I've been helped twice on the phone, haven't used him yet, but very professional very helpful I…read morehope I don't need a repairman soon but I'll call him again for sure

Called for washer repair. Arrived on time, very courteous and respectful. Had the washer up and…read morerunning in no time. Suggested ways to prevent future break down. Very reasonable rates. Did not suggest nor insist unnecessary repairs. Will definitely call again if needed.