I was so disappointed. I have lived outside of NYC, SF, and except for one experience going into the Benefit store in Mill Valley when I had a mild case of poison oak on my face, never before have I felt so judged the minute I walked into a store. I really try to be friendly wherever I go, have had Nurse Practitioners tell me how happy they are whenever they see me on their schedule for the day, but this was like walking into a brick wall. The gentleman behind the counter was capable of smiling, he did so with someone who was obviously a regular who came in after me, but it felt like I was beneath him to interact with. You know, when you work for an establishment, you are an ambassador for that establishment. If you want the business to grow, being nice just may create more regulars. read more

Will definitely stop in every time we're in Eugene. Daisy had the best time sniffing around, being greeted as soon as she walked in, and picking treats to take home. Our plan was to purchase some treats but we left with much more and didn't feel we over spent. The staff immediately welcomed us and introduced themselves to Daisy -- offering her a treat. The store was clean and felt open, plenty of space to move around and let Daisy explore. We certainly appreciated the visit and will return. read more

Wags Dog Emporium - Helping dad pick and weigh treats (: - Pet Stores Near Me - Eugene, Oregon

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Shop Local Support Eugene: Wags is Amazing!! Hey Eugene people, did you know that Wags will deliver your dog food orders to your door? We had our frozen food delivered by an actual local employee and knew approximately when the food would be left on our doorstep. Wags has a great selection of high-quality food, and the prices are very competitive with what you can get online. We definitely take advantage of the "buy 11, get one free" deal, which is like saving 10%, from a locally owned business with very nice people. They also have cool toys that you can let your dog try on, harnesses to ensure the perfect fit, and healthy birthday treats for your furry friend. Skip the pup cup that day and treat your dog to something special from Wags! read more

Don't buy puppies from here. Bought 2 puppies. Two days later the had kennel cough. Going back to see if they'll pay for Vet bill. If they do, I'll change this review. Pups came from Lucky Paws. BUYER BEWARE read more

How I enjoyed shopping in this store. With an amazing assortment of dog treats, adorable collars and various types of dog food, I couldn't resist purchasing several items for my girlie. I was so impressed by the kindness of the employees. Since I wasn't sure what size collar our girl would wear, I was told it could be returned if it were the wrong size. Fortunately, I was able to walk out to the car, try the collar on her for proper fit. How many large retail establishments would have that trust, actually allowing me to take the merchandise out of the store before I paid for it? Superb customer service! I also found a chew bone made of Orbee Tuff material that had a nylon tag from the manufacturer that I was concerned would not be able to be removed without damaging the toy and again, the employees took the time and figured out how to get that string off. Love the welcoming service here. Lucky folks in Eugene to have this store in your city! I'll be back whenever I'm in town again! read more

Wags Dog Emporium - Pet Stores Near Me - Eugene, Oregon

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Great store with a great selection of items! I recently moved to the area and wasn't aware how close this store was! The staff was friendly and their selection of grain free treats was amazing, I'll definitely be back read more

Wags has great, indestructible teddy bears. My border collie has not destroyed her bear in 7 months. That's a real record. The sales people are wonderful and the shop has great products. read more

A lot of great dog food variety, and a whole wall of leashes and collars, and another wall of outfits that suit this area

Wags! has upgraded to a new location recently and the new digs are HUGE compared to the old shop. It's now right on the side of DSW at Oakway, so go as if you are trying to get to Rife's and you'll past right by it, and there are a few parking spaces on that side of the building. I think this is a little harder to get to than where they were before, it's kind of a nightmare near that intersection sometimes, but oh well. Inside you'll find a great selection of all the treats, toys, leashes and accessories your little dog/cat would love to have, along with some more special food items. Every time I've come it's been a friendly experience, and even though prices here can be a bit higher than the major pet retail stores or Amazon, I much prefer to support a small business like this when I can. You can also bring in leashed and behaved pets to shop with you. Also, if you sign up your dog for the birthday list you get a postcard each year for a free cookie from their bakery case too! read more

I've been wanting to get a new cat tree/perch for my munchkins for a while. Since I'm doing an entire home remodel, the fur babies get all new stuff too. I wasn't terribly thrilled with what I found at PetSmart, so searching I went. This place has amazing reviews from a couple of my friends here on Yelp, so I figured I would go check it out. Always worth a try, right? My husband and I went in, it's actually a pretty decent sized store. It's in the same complex as Verizon and Baja Fresh on Coburg Rd. I hate the parking lot here because it's tiny and always busy. That's my biggest complaint, the location. We were greeted and asked if we were looking for anything specific. Yep. They had several cat trees in a room for adopting cats, but they don't actually sell them. That sucks. So my question was, where did they buy the ones they use? From a distributor, and the woman helping us offered to look online and order one for us, if she could. Awesome. Except, I couldn't find any I liked. Another employee chimed in on the conversation to offer some ideas. She suggested Mini Pet Mart. I've heard of it and vaguely know where the one in Springfield is, but I've never gone there. She gave us pretty much all of their locations, citing the one on River Road near Fred Meyer had a big selection. I like big, because that means options. Even though this business couldn't help me with exactly what I needed, they went above and beyond to try and solve the problem. Which they did. I found what I needed at the Mini Pet Mart on River Road. The fact that they tried to turn around the negative of not having what I needed into a positive by pointing me in the right direction is what makes them memorable and a reason I would absolutely go back to that store. I was definitely impressed! read more

I love Wags, the best place to spoil your dog. Huge variety of food, toys, fresh treats, collars and leashes. I even brought in my dog on her birthday and had to get her the cake. It was well enjoyed. read more

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I love this place. I have been stopping in here for years to get my dog her unique things. One year I bought her a tent. She loved it until someone stepped on it and broke it. Insert sad face. I have also bought her a jewel crown for her pretty necklace that she loved. Her name was Princess. So it was fitting. The clothes they sell are really cute. I also like the food brands, and snack choices for your doggie. They are very healthy. My Princess has passed away, and I have a new puppy now so I started her on a new food and could not find it any where. I went online and found that there was only a handful of stores that sell it, wags being one of them. The price was pretty good. It is called Orijen. She really likes it, and you can tell a difference in her fur. She is so much softer. I think a high grade food really makes a difference. The people my Son got the puppy from had her on pedigree. I had to get her off of that cheap garbage. I spied a few stuffed toys the other day that I think my Bailey might want, I want to bring her with me so she can help pick out what she likes. I used to do that with Princess. She loved it. read more

Wags Dog Emporium - The tent I bought for Princess a few years ago was pretty cool! - Pet Stores Near Me - Eugene, Oregon

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WAGGLES IS THE BEST.!11!!1!!!! It was my birfday this week and I told my mom and dad we had to get me new toysies (because my two Kongs and three food dispensing toys and squeaky football and chew ring and vanilla-scented pickle and frisbee and assortment of Nylabones and marrow bones just don't keep a doggy like me busy). Plus, I needed some new swag cuz even though I lOve my red fleece, it's so last season, and doggies can't be caught dead in fleece after Memorial Day. So after breakfast we all piled into the car to head to WAGGLES (!!), with mom and dad in the front seat and me in the center console. I don't understand why they won't let me sit on their laps in the front. THE BACKSEAT IS SO FAR AWAY and I only weigh 75 lbs. :( So we got to the store and I got soOoOo excited that I don't quite remember what happened next; it was all just a blur. My mom and dad tell me I went BONKERS but I don't believe them cuz I'm a good puppy and I would *never* cause havoc. All I remember is that EVERYTHING SMELLED AWESOME and a nice human (whom I will love fOrever) found out it was my birfday and gave me a free pupcake and salmon chewy. I drank tOns of water from the water-giving machine by the door, and tried on these googly goggles, which aren't really my thing (but my parents say are rEally well-made cuz I couldn't get them off my head even when I tried with both pawsies). I came home with two new treat dispensing toys and a huUuge pig knuckle (mom and dad want me to mention something about how they got $5 off their purchase since they are Waggles award members... I don't know what that means though) and I was soOo happy with my new toysies that I've been showing them off to all of mom and dad's friends when they come over to play. (Emmeline translates: "AKA, shoving his toys into everyone's laps and demanding treats.") I'm gonna try to tear my toys to pieces so we can return to Waggles soOn. Yay! XOXO Chester read more

Wags Dog Emporium - Pet Stores Near Me - Eugene, Oregon

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My bulldog loves going here!! They are one of the only places I can buy his brand of dog food. (Acana) They have nothing but the best at this pet boutique!! read more

Wags Dog Emporium - Tonight, I am thankful for my favorite treat store, Wags. And I love all the nice ladies there!! - Pet Stores Near Me - Eugene, Oregon

Came in to get a toy or treats for some dogs' Christmas presents. A staff member gave me some suggestions on chew toy selection. I ended up going with imported, grain-free treats and some hand decorated dog cookies. I failed to take pics before mailing them to my sister for her dog, but they were super cute and looked just as good or better than some bakery-decorated cookies for humans. I'll be back for sure for more of those. read more

Hubs and I were out and about in Eugene from our home just north in Salem. I spied the sign from the road, and we dropped in thinking we'd get a little something for the furkids, seeing as how we'd left them home for the day. What an adorable little dog boutique. They have a good selection of items, for dogs small to large. Quality items, including many that are made in Oregon, and most are made in the US from what I could tell. Quality products, with good prices. I was especially happy to get a chance to actually see the Cycle Dog products, made right in Portland; something I'd heard of but hadn't gotten to see with my own eyes. The staff were very friendly and helpful. I can't wait to go back. :) read more

Wags Dog Emporium - Pet Stores Near Me - Eugene, Oregon

Great store! Incredibly helpful staff. I got my dogs to felt T-shirts and a raincoat. Have a great selection of clothing toys and snacks. Definitely worth stopping on our trip up north. read more

Wags Dog Emporium - Ziggy's new T-shirt - Pet Stores Near Me - Eugene, Oregon

They keep a history of our cat food and other products and are so helpful whenever I need food quickly while running errands. I've called several times and they've had the food or supplies ready on quick arrival. read more

The staff at wags dog emporium is super friendly and very educated on all their products I'm from out of town and every time I come to Eugene and I will definitely be coming back. Rachel was phenomenal she offered to order my dog the size color that I wanted and then was going to ship it to me in Washington. there are very few businesses these days that will go above and beyond and have passion about their business. Chloe and I love wags dog emporium!5stars for sure!! read more

I moved to the Eugene area from Portland where I had my regular places for dog food and what not. I found Wags and they are just what I need. They have a great selection of dog food and a lot of cute, unique toys. The staff are all friendly and knowledgeable. read more

My favorite pet store!!! Healthy options for my baby's Staff very knowledgeable and helpful. read more

there is so many good things to say about this cute shop dedicated to pets store. First off the parking is a tad hard to get in and out but the products in the store are worth coming in for. The employees know there stuff.and prices aren't bad. I get the gluten free dog food for my dog Bryan read more

I went to check out this place for the first time yesterday with my dog. They have a lot of cute toys and treats, even some home made cookies and cupcakes (for the pets of course) and they are adorable and my dog ate the whole thing right up. They can be on the spendy side with their dog clothing, but I bought a collar, shampoo (awesome lavender scented), and some treats for a reasonable price. The staff were friendly and helpful. I will go back! read more

Wags! Dog Emporium is a MUST for a dog parent/owner. The staff is amazingly knowledgeable and they have MANY toys and accessories which are Made in the USA. Some are even made in Eugene. They have fleece, shirts, collars, harnesses, and leashes for the tiniest teacups to huge dogs. Treats from local producers as well as food and training supplies. If you're a University of Oregon or Oregon State University household they even have Collegiate dog beds. I wish they were closer to Portland's West Side. read more

Wags Dog Emporium - Wags! Dog Emporium, Eugene - Pet Stores Near Me - Eugene, Oregon

I used to love this store and the way they treated the pets that came in and their great products. I foolishly bought an expensive dog harness for $89 plus dollars that broke within a few months of buying. I took it back to the store and within a few seconds they easily decided they couldn't help me in any way. Very poor service and uncaring staff this time around. Guess when push comes to shove they are all show and no heart. Don't waste your money being treated like you don't matter read more

Sweetest pet store with the kindest and most helpful staff! They have a great food-saving program and such cute toys, collars, and accessories for your dog. A little on the pricey side, but we love wags(and it's always good to support a local business)! read more

Very knowledgeable and friendly people. Got what we needed and then bought some more stuff because it was so good. Wish we lived in the area so we could make this our regular store. read more

These guys are amazing, super helpful, and have a bright friendly environment. Thank you pretty lady with tattoos!

I love this place. The people are so nice. Even though things are more expensive here, it's all high quality so you're definitely getting your money's worth. They have a great selection of everything and the cutest stuff. read more

Can't say enough wonderful things about this shop!! Yes it's a little spendy but you get what you pay for! High quality merch! With a great return policy, you can also bring your dog in which is amazing! read more

My favorite place to get toys and treats for my schnauzer daughter! Staff is very friendly and helpful! If they don't have what you're looking for, they go out of there way to find it and order it for you. My dog loves the cookies they sell there too! :-) read more

I love Wags! Dog Emporium. The staff if so friendly and knowledgeable. They will take the time to answer any questions and help you find the right product for your dog or cat. There smoked bones are well worth the price. read more

Went there today to get my Boston fitted for a harness . Jesse the sales associate was very knowledgable and super friendly. The store is very pleasant and inviting. You may end buying more than what you though you originally came in for. It was tempting to buy my little guy a jacket, a rain jacket, footies, another new collar, but held back. All in moderation. They had more unique/special dog and cat accessories than your box pet store which made it even harder to walk away without buying everything. Treats, toys, birthday treats! Too fun . Our new favorite pet emporium . read more

We discovered Wags due to ou gr8t Dane developing diabetes. These women in this store have lots of knowledge and a true love of animals. I've trained "giants" for a very long time. Wags personnel are always ready with a smile ... Now about those treats... I know they are For Dogs but sheesh! I'm gonna grab a cup of "joe" and try one myself thank you soon much for being here Its kinds like being home-you just feel comfortable. read more

I came in on 7/19/15 with my rescue dog ..the women working there are wonderful. They were very knowledgable and kind. They made sure my pup was well fitted with harness and collar. They both were very knowledgable about all the products and took a lot of time , reassuring me and "Chip " that he would be safe with his new harness and collar. I appreciated very much their confidence in working with my scared rescue, they both are very dog savvy which is a benefit to both dog and owner read more

I love wags! The staff are very knowledgeable, friendly, and easy to talk to. They have some very high quality foods, and a lot of fun collars, clothes, and other pet supplies. Definitely the best pet store in Eugene! read more

These folks are great! Friendly, helpful and knowledgable. They are also generous and take returns without a hassle. Thank you for donating $75 worth of doggie toys and treats to the Springfield Education Foundation! read more

LOVE this place! I went in to order a layered birthday cake and they were out they said they would call if they got any in. They called me the next morning saying i could pick it up in less than 24 hours! Their prices are wonderful and there are healthier choices for my pet. read more