My sister recommended Wags and Wiggles as a boarding kennel when I visit family in the area, and it was a great recommendation. The kennels are clean and the staff were friendly and excited. The kennel attendant sent me a text and picture of Miss Kora during her boarding as a check in. Since I was a first time client, they asked if I wanted to walk her back into the kennel at drop off. While I completely trusted my sister's recommendation (she's got even higher standards for pet boarding than I do!), I took them up on the offer. The big dogs were very vocal, but they kept Kora to the center of the aisle and she walked right into her little kennel run. It was very clean - no dog smell, just the barking. Each dog gets 2-3 fleece blankets to make their run more comfortable. There is no group play here, which is a priority for me, so if you're looking for the Thunderdome, they don't have it. Wags is a paper based business. Reservations are by phone, and they ask for paper boarding agreements and paper copies of your vaccines. Easy enough, but make sure to print them off before you go. The office staff also made sure to double check regarding food and any needed medications. My pup is super low maintenance, so nothing doing for us. My sister's dog is quite high maintenance with special feeding, and they were happy with the attention that the staff paid to Miss Needy's lengthy list of requirements. I did have trouble with the phone lines - there is currently no voicemail at the kennel and they weren't really attentive to incoming calls. I was able to get through on the grooming line, but I would recommend getting a voicemail for the kennel and checking regularly - they asked for updates on arrival or pickup times, for example, but there was no way to provide that information. This was consistant through the week prior to and the day of drop off, so it wasn't a one time glitch. Other than that, we had good customer service, adn Kora seemed pretty comfortable with staying there. On my way out, I made another reservation for the weekend of my sister's wedding! The wall behind the check in desk is papered with pictures of their doggie clients and notes from their associated humans! read more

Wags 'N Wiggles - Pet Sitting Near Me - Canfield, Ohio

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I boarded my cat for a week while I was on vacation. I'm very happy with my choice! Beautiful facility and they took great care of her!

Murphy does very well with staying here, he has been a client for 3 years now. Jen, Amy and staff are very compassionate and I feel Murphy is well taken care of here. He's been on meds in the past, that they are diligent about dispensing and he's always leaves there with a good disposition so I know he's happy. Thanks read more

Wags 'N Wiggles - Happy to be home, but he does so well there. I'm grateful I was referred to Wags and Wiggles Resort. - Pet Sitting Near Me - Canfield, Ohio

I have been boarding my sheltie here for for 7 years. He is always excited to walk in the door and be greeted by wonderful and kind friends!! Everything is clean and well organized. Pets are well taken care of and loved. I high recommend Wags' N Wiggles and Lucky does too!! read more

Wags 'N Wiggles - Lucky is a satisfied regular guest! - Pet Sitting Near Me - Canfield, Ohio

Wags I go out of my way to leave positive reviews because the world needs more of them - check my history. This however is business owner retaliation at its best. I own several small businesses and this is not how you treat your customers. Look at this picture of our dog!! Who goes out of their way to butcher a dog's grooming and then say she was aggressive after grooming and boarding Harley for over a year?! Let's spin the narrative and make it look like it's Harley's fault as you're attempting to quietly exit us as customers, block us personally and block us on all social media in hopes the word doesn't get out. Are we 10? If you're reading this, here is the backstory - Jen is the owner. Amy is the receptionist (gatekeeper). Deena is the groomer. As you'll see from my picture of the very last text message to Jen the owner, we honored Jen's request to NOT get Harley groomed elsewhere before her boarding as we were leaving town. Mind you, the last of this communication came about because Wags canceled our grooming apt a day prior to our scheduled apt. due to overbooking. I can look past this. It happens. We're flexible. Things can change at a moments notice. Where Deena comes into play - we never took Deena (Wags groomer) up on coming to our house due to the fact that we didn't want Harley's clippings everywhere AND we have always been flexible with our schedule (see cancellation above). The verbal offer was made awhile back from Deena to groom Harley on the side. As you can see in my text, we honored to not have Harley groomed elsewhere and agreed to have her groomed on her last day of boarding (today). BUT THEN SHE WAS BUTCHERED! All so we wouldn't come back? Then only to discover we are blocked on social media so others can't see what has happened? There are two sides to every story. But Harley doesn't have a voice. What really happened here? PLEASE ATTEMPT TO DISPUT THIS ONE. Please Jen. Let's talk character. Morales. Values. Integrity. How can you let this happen and then hide behind Amy who might have one of the most off-putting and unwelcoming personalities in existence? Stating facts. I've been around. As a business owner, maybe don't try hiding behind someone with these personality traits. Own this. That's what great business owners do. Some of the nicest people I've met in life have the worst passive aggressive traits. Show your face. Be the face. Be the owner. Take ownership. Take a phone call. Stop hiding. Especially behind Amy. This is your business and a really bad look for you personally and your business, but then again Harley's finished product via retaliation speaks for itself so we get it. It's called intentional and that's what hurts the most. Deena - 8, 9, 10 groomings a day as the only groomer? Why? Quality control going down? Hopefully someone will show you this review. You're good at what you do. Harley has always looked tremendous!! Don't be a puppet. Animals are suffering. Look at Harley here. She wasn't given a bath. We were lied to (another groomer confirmed - thank you!). Did she ever get play time that we paid for? Let me ask her. Never mind I can't. I wish you all the best. But it was necessary to state the facts. And sometimes facts hurt. This is how we GET BETTER. I would never want anyone else experiencing this. Share your side Wags. If not, maybe some self-reflection will go a long way for future 'new and old' visitors. At least I'll say a prayer for it. Take very good care. Especially of the owners of these pets that put food on your table. Cheers. read more

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They were booked, but recommend a reputable boarding for my cat! In the future I will contact them sooner.

Picked up my dog Dexter yesterday from Wags and Wiggles, he stayed 8 days. This was my first time boarding him. He is a rescue with an anxious personality. The quality of care was outstanding, I spoke with the owner almost daily. The staff grew to learn his personality and went above and behind to make him comfortable and feel at home. read more

A great boarding kennel. As they say in life, "you get what you pay for." The folks at Wags n Wiggles were quite friendly and the pooch enjoyed his stay. We got him groomed also and came back with a soft coat. A gem in the valley. read more

READ THIS POST THEN YOU BE THE JUDGE !!! On Monday May 17th I left my 7 Year Old Mini Schnauzer as I have before with Wags 'n Wiggles. Upon checking in I had a sick sense telling me not to leave the dog there, however we did anyway. In the past I would fill out a boarding agreement with all information as well as an index card inventorying her belongings with food instructions etc. This time nothing. The Girl took the dog and came back for her belongings and off we went. We were flying out early the next morning so I called on Wednesday the 19th to simply check on my dog and was told "She's doing great !! " Eating ". Okay take good care of her !! Little did I know what would occur in the next 96 hours. On Sunday the 22nd I receive a call from my Son telling me the kennel has been trying to get in touch with me as there is something wrong with the Dog. I immediately call the kennel and am told she doesn't seem her self and appears to be lethargic. I immediately tell them to get her to a Vet for care. They advise me that I am to contact Adamson Veterinary in Salem as they would not treat the dog without my information. I do so Immediately. The girl at Adamson's takes all my information. I contact Wags ' Wiggles and am told they will be in route with my Dog. During this time I am receiving text messages from the Owner Jennifer "WTF that's awful. How Stupid. Let them know that our boarding agreement gives us permission to treat the boarders. Look at it.. number 9 10 or 11 somewhere in there". "OOPS .... That was for Amy. The Vet will not look at her until they hear from you." Shortly after I receive a call that Adamson will not treat the dog. No more spots available. In a previous conversation with this Amy she advised me that my Dog threw up three times on the previous day and had not eaten. Why did you not take action then I asked ?? I then received another text from the Owner Jennifer telling me "Bill, we don't call people if their dogs skip a meal. That would be everyone practically from time to time". She didn't skip a meal she was sick three times the prior day and you never took any action !!!! I go on to get a lengthy text again from the owner telling me that SHE WAS PISSED that Adamson wouldn't see her without talking to me referring to her boarding agreement which I never received this visit. She continues to tell me that Vet's are getting very hard to deal with yet your a kennel that houses and cares for animals and you have no emergency plan in place at this time. All this back and forth texting and my Dog still had not received any treatment. Amy then contacts me wanting to know who my Vet is. REALLY ??? I left her Vaccinations Record with you which clearly has the name of my Vet and your asking me who my Vet is. Now I am 2,000 miles from home and Jennifer is asking me if I can see if I can get her into my Vet. The next text is requesting to see if my other Son locally will come and pick her up at the Kennel. This all started at 9:57 in the morning and as of 1:57 in the afternoon she still had not received care. My Son ran out and picked her up and was advised to take her to the Girard Med Vet Clinic. A short time later I receive a call advising me that they will need $1,200.00 to $1,500.00 up front prior to seeing her. Of course I give them my credit card information and roughly an hour later I receive a call back. "How long has your Dog had a heart murmur ?? I didn't know that she did as she was just to the Vet for an annual check up and nothing was said. Well your Dog is in Shock, she has a heart murmur, her liver enzymes are elevated and she has a small kidney stone. WOW !!! Perfectly healthy 5 days earlier and now she is on deaths door. Girard Med Vet then advises me that a blood transfusion and further testing needed to be done which would be an additional $6,000.00 to $7,000.00 will be required and she needs to be transported to Akron for care with a 50/50 chance of survival. WE WERE SICK and Helpless !!! After discussion with my wife I reached out to my Son and asked him to go be with the Dog as I have no choice than to put her down. My son called me an hour later and said he and his wife spoke and they were not putting her down, that he would take her to our house for the evening and the following morning he would take her to our regular Vet. He did so the next morning and in less than 10 minutes they called me after doing an Ultrasound and told me medication could correct and control what was going on. No $6,000 to $7,000 bill no blood transfusion. In the meantime I am receiving additional text messages from the owner telling me this "May have come on suddenly" "Amy made a GREAT Call" and she totally trust's Amy's Judgement" Of course she does !!! Do you think she's going to advise me that her employee screwed up and left her go for a day or so of being sick either because you didn't want to deal with it or couldn't due to lack of resources. To Be continued !!!!! read more

I normally don't like to post bad reviews, but I feel compelled to share my experience. I never had a problem with boarding, but DO NOT go here for grooming! I brought my collie in and asked for him to be "trimmed as short as you can without ruining his coat." THEY TOOK CLIPPERS TO MY DOG and shaved him down to about 1 inch of fur!! All he has left is undercoat and his coat may now never grow back correctly. On top on that, they missed a ton of spots so it's not even an even shave! He has been so traumatized that he isn't eating, drinking, or going outside, and he is visibly depressed. He is now also chewing his rear end completely raw, which is warranting a trip to the vet and more $$$. I called the owner, hoping she would at least try and remediate the situation in some way- idk refund the hack job and maybe pay for the veterinary care that he now needs?- but she only defended her groomer saying "I'm sorry for the miscommunication, we shave dogs here all the time if it's what the owner wants" ... I certainly did not ask for a shave!! She then told me that he had hot spots when we brought him in, which isn't true. He has callouses on his elbows from laying on hard floors, and that's been there since he was a pup. We have been to 6 different area groomers and none of them have EVER, WOULD Ever, do this to a collie! Nor have we ever had to seek veterinary care afterward! I cannot express how disappointed we are not only with the service itself, but in how the owner handled the situation afterwards. We will not be going back, even for boarding, after all.of this! read more

Wags 'N Wiggles - Pet Sitting Near Me - Canfield, Ohio

Probably used a boarding kennel approximately 10x , with very mixed views or sometimes disgust. However I can't say enough good about how excellent the care and cleanliness that Wags and wiggles gives !! Everything they told me was accurate and fair. Loved the special attention they pay to cleanliness and comfort. Prices were competitive . You don't want to be price shopping anyway when your letting someone care for your pet. Ask for a tour , you'll be pleasantly surprised. I can't imagine you would be disappointed . read more

I have been bringing my 2 Old English Sheepdogs to Wags 'N Wiggles for several years now for grooming and LOVE it there! Angie is an awesome groomer and the staff is phenomenal! The facility is very clean. Now if you ask my 2 pups if they want to go get a bath and see Angie, they get all excited and run to the car! I would highly recommend them for boarding or grooming. read more

Dropped my yellow lab off on a Saturday on less then an hours notice only to find the owner working the receptionist desk amidst half a dozen dogs at her feet. She couldn't have been more pleasant and understanding of my situation (a/c went out during heat wave and had to take my family to a hotel) and is clearly a dog lover and hires only proven dog lovers that she knows. I don't travel often without my yellow buddy, but if I do again I know where he'll be staying. read more

We love to travel...whether it be for a weekend, or an extended stay somewhere- usually about 3-4 times a year. Now, I have two fur babies that I absolutely adore, and their well being is of utmost importance. They have been vacationing here at Wags and Wiggles for some 12 years now, and I couldn't feel more secure about their care. The facility is so clean, the staff are all wonderfully friendly and treat your pets like family, like their own. They call them by name, love on them and take the most excellent care you could ever wish for. Mine are both 13 now and have a few special needs. They accommodate every single thing that you could imagine, from medications, to frequent potty times and diet. I love every single person that works here, they are like a family. If you are on the fence about trusting your babies to stay here, rest assured that they will be pampered and loved the entire stay. Last, but not least, the grooming staff are excellent, I love to pick them up all groomed and squeaky clean!!! Now, go book a vacation!!!! read more