I've been going to Dr. McGaff for almost two years. She is…read morean extremely knowledgeable functional medical doctor. She found the root cause of the numerous physical issues that I had been battling for over 12 years. One of the many things that sets her apart from most medical doctors is her compassion. She takes her time and listens. She doesn't just reach for the prescription pad after spending less than 5 minutes with you. Dr. McGaff is the best doctor I've ever had and I feel so lucky that she is mine. I also want to say that her partner, Monica is the perfect compliment to the office. She is welcoming and always has a smile. She is super about returning phone calls and following through with labs and other details.

Very knowledgeable. Almost no waiting, but takes as much time as you need to talk about what is…read moregoing on with you. She really hears what is working and not working, and is flexible in making medication adjustments that work. Respectful and cheerful too.

I am ecstatic with my results! I had Botox about a week ago and couldn't be more pleased. Dr…read more Uohara and staff were pleasant and professional and the prices were comparable to the mainland. I highly recommend this establishment.

From the owner: Cosmetic Laser Procedures, Skin Care, Gynecologyread more

Dr. Collins has been my Obgyn for 5+ years now. That being said, I can attest that what you may…read morehave heard about her is probably true. She can be curt and to the point. She does have a stoic demeanor that may come off as rude, but I don't believe she does this intentionally. And I also believe this is the reason why she may rub people the wrong way. If you prefer the kind of physician who is mushy and holds your hand with everything, Dr. Collins is not for you. Physicians are people too, and their personalities may reflect in their work. In my experiences with Dr. Collins, she was professional and did her job effectively. Ultimately, that's what I look for in a physician: someone who knows what they're doing. Each person has different needs, and some physicians just aren't a good fit. For me, Dr. Collins was a good fit. I should note that I do have a career in medicine, and so when I visit Dr. Collins I know what to ask and what to expect. I ask specific questions and I often don't need explanation on medical treatments or lab work. We have an understanding of each other and I think that's why she is a good fit for me. In the 5+ years that I've known her, she has been friendly and accommodating. She guided me through a healthy pregnancy and successfully delivered my healthy baby boy. The office is clean and new. Location is convenient because the diagnostic lab is right next door if you need to do lab work. Also, Sherry Louise at the front desk is the nicest person you'll meet!

Dr.Collins is amazing! I came in as a first-time patient with a time crunch and they got me in the…read morenext day. The experience with her was great, she made me feel comfortable, gave me plenty of information and answered all my questions. I would recommend to anyone!

I have been seeing Dr. Nakamoto for years. She has assisted me with health issues that other MD's…read morecould not even diagnose correctly. She is kind and patient and takes time to answer my questions. I feel she provides her clients with excellent care. It's why it's so difficult to get in as a new patient - her patients are happy with her services and so she rarely has openings.

This doctor was schedule to be my wife's delivery doctor. She knew my wife had two back to back…read moremiscarriages, but this pregnancy is healthy and everything is going well. She is 21 weeks pregnant and in a birthing class taught by a labor nurse. The labor nurse suggests to send a PDF to the delivery doctor asking about their experience delivering. My wife did that given this is our first child. The doctor got her PDF and replied back that she is no longer a "good match." No phone calls, no explanations, just unprofessionalism. Highly don't recommend. Now the stress this is creating is ridiculous. All because of this doctor.

Horrible experience, do not go there ! He was five hours late and still cost @ $650. All of his…read morediplomas and continuing education certificates were from the 1970s and faded. His assistant was very hard to understand, the waiting room was full of sick children touching everything and I found a health brochure from 1984 ! His bedside manner was deplorable ! As he walked in he said "so you decide to have more children?" I don't even have children and that wasn't even why I was there! Then he used an invasive practice that he didn't announce and is outdated and inexcusable .

Dr Sira has served our community for 48 years. My family (which is very large) has been grateful…read morefor his service as a general practitioner and OB/GYN. He has dedicated his life to helping our families with whatever ailment life puts on us.....pregnancy, cancer, infections, MRSA, blood clots, diabetes, high blood pressure, asthma, VOG issues, difficult childbirth, hemorrhoids, hysterectomies, you name it!!!!!! Yes, sometimes he is late.....but maybe that was the time my sister had an emergency and needed him to save her life!!! There are times he is called away to help with "other doctor's" patients because they are not as capable as he is!!!!

Dr Nitta is an amazing man. He gets a bad rap because he IS THAT GOOD that he takes on all the…read morehardest cases. I was a repeat mother, with both severe orthopedic and cardiac issues so I was high-high risk. I chose him after interviewing 4 other OBs on the island (in Kona, Waimea and Hilo) because he demonstrated pure, raw skill. His skill comes from experience, not from hubris. His appointments are quick, to-the-point, and he wastes no time. He often took me in early. His bedside manner is straightforward and direct, his advice and instructions are no-nonsense. I get it that some folks won't appreciate that. But I did. Every time I had a question, he would take as much time as needed to answer it fully. We would sit in his office as long as it would take. I had a cesarian. He listened to my concerns carefully and we made the decision on how early to do the procedure together. It was just right, not too early, and not too late. The baby was 8' 10oz. The procedure itself, despite my complications, and my worry, went smoothly. From the time they wheeled me in to wheeling me out was 45 minutes. The baby came out quickly, and was screaming from the very first breath. Dr. Nitta is fast and efficient. Really, I could not have asked for better. Sure there are folks who prefer to go to Honolulu and be treated in the big medical centers, but I didn't want that. I wanted to be home, with my family, and I needed someone skilled enough to manage my case. Dr. Nitta is in my view, the best, most confident, and experienced OB on the island. If you want skill - he's your man. If you want warm hugs and a sunny disposition, try the women's center in Kona.

I was given a referral to Dr. Nitta's office. I was not impressed by his demeanor. If you think…read moreit's ok to walk into a room with a patient and not even say hello or greet them, there's something wrong with that. I couldn't help but think this guy is just trying to get more insurance money off me by making me schedule multiple appointments. I ended up having surgery which he was 2 hours late to show up to. He didn't offer to write me any prescriptions for my symptoms I was dealing with. The lack of empathy and caring demeanor were not very comforting. If you get a referral to this guy, I would highly recommend asking to see another doctor. Don't forget you have options. Don't get stuck!

I never had an actual appointment with Colleen Inouye, but I had a very unpleasant experience with…read moreher when I tried to make an appointment on the phone with herself. She was really rude to me when I told her my name and said I needed to make an appointment. This happened many years ago when she was in her early stages of practicing and from that time on I had no respect for her and I still don't like her. She displayed poor customer service. Angela

Dr. Inouye is retired sadly. I am and was a long term patient of hers. She's beyond " Amazing" She…read morewill probably never see this, however both herself and all of her staff are magnificent, professional and truly care. She saved my life. I am a 2x cancer survivor, had a baby at 42, and she's so thorough. It would take a page and then some to describe the loss of being under her care, and I know many others that truly miss her as their physician. She's straight forward, and caring. Her staff has been with both herself as well as Dr. Frank Baum, whom is an astoundingly phenomenal Pediatrician. I'll miss them both always. They become Ohana in a proper way. Mahalo nui to them all! Sheryl

I have been referred to Dr. Raymond Lee by my PCP and I am extremely disappointed at the way that I…read morewas treated by his office receptionist/clerk, Cheryl. I called Dr. Lee's office yesterday (9/27/2017) afternoon, after receiving my referral to set-up an appointment and spoke to Cheryl. She, rather condescendingly, stated that the referral should be faxed to her by my doctor rather than calling myself. I accepted this explanation and put a call in to my PCP this morning and they confirmed that a referral was faxed over to Dr. Lee's office yesterday morning (by approximately 9:15 am), I then asked if she could call and verify that they (Dr. Lee's office) had received the fax, etc. she stated she would do so. This afternoon at approximately 2:49 pm, I called my PCP to find out if she was able to reach Dr. Lee's office and she stated that no one answered the phone but she left a message AND faxed over another copy of the referral form. I immediately called Dr. Lee's office and Cheryl answered the phone, I explained that I called yesterday to try and set-up an appointment to see Dr. Lee and needed my PCP to fax over a referral and Cheryl stated, "Oh, yes, I remember talking to you yesterday." I then stated that my PCP did fax over a copy of the referral yesterday morning AND that she faxed over another copy today AND that she called and left a message today. Cheryl's condescending reply was, "oh, she did, did she? Well, let me check. Hold." It was obvious that Cheryl DID NOT check her messages NOR did she check her fax machine since the previous day! Whe. She returned to the phone, she then placed me on hold again. When she returned to the phone, she then asked me to verify my information and advised me that the first availability they had was November 1st at 2pm. I asked her if there were other appointment times available as I prefer morning appointments because I am driving all the way from Waimea and she replied in a condescending manner with, "well, we have patients that come from Ocean View, Pahala, etc." And, finally being fed up with her negative attitude, I abruptly replied back with "I don't care about your other patients, I care only about ME!" She the. Cut me off and in a rude and rather abrupt condescending manner stated, "let's see . . . you are coming to see Dr. Lee about varicose veins, you know you have a choice to see another doctor!" I then stated that my PCP is recommending Dr. Lee and Cheryl repeated what she said earlier, "you have a choice to see another doctor, you do not have to come here to Dr. Lee's," as if she did not want me as a patient of Dr. Lee! I am absolutely stunned and appalled at Cheryl's rude, condescending tone and her overall unprofessional demeanor! If Dr. Lee losses me as a potential patient, Cheryl with whom I would hold responsible!

Honestly the 1 star only for Dr. Kuwahara because she seems to be an okay doctor, but being that I…read morehave worked at doctors offices before, I have NEVER been to a more unprofessional office staff. The 1st time I went to the office, I was already given very short responses on when my next appt was and keep in mind they make appt without asking the patient they are scheduling for. Only to get you in the books and to have you leave because they couldn't care less about the patients schedule. Everyone has to work and can't just take off anytime to do doctors appts and without asking first is already unprofessional. Next not only did they mess up my name completely on my paper work to the labs, EVEN THOUGH I GAVE THEM MY ID TO SCAN IN WITH MY INS CARD. LIKE HOW? When I called to correct their mistake, they weren't even apologetic about it and as if it's my job to make sure they can do their jobs right. Today, my appt was only suppose to be checking on 1 thing, but they merged my next appt with this appt without even letting me know in advance. Not only did they not communicate anything, but they couldn't care less that I was in a rush since I didn't know in advance. Then going to make the my procedure appt was even worse. I walked to to SUMMER, greeting her, she then without a greeting said, "you can have a seat." No explanation as to why and just kept tapping away and calling the surgery center for me without even asking me when I can TAKE OFF to do a procedure. When I OVERHEARD my name on the phone is when I realized she was scheduling my procedure without even asking me. So I politely waited til she was off the phone to let her know since she couldn't even address me in the beginning. When I told her I couldn't make it, she then LOUDLY sighed and started slamming stuff around and clacking buttons as if it's my fault to INCONVENIENCE her, even though she literally just could've done her fucking job and just asked me. She then pulled down her mask to talk to me about how it's just how it is to schedule and when I wanted to schedule then.I told her I wanted to schedule later due to my work schedule and she was like "when then did you want to schedule" RUDELY. When I told her June, before I could tell her when in June, she went and scheduled and gave me a card to have me leave. When I looked at the card it was for an appt on Wednesday when my scheduled procedure was Friday. I then went inside to let them know I can't make Wednesday due to work and they said well that's how it works for pre-op. Wouldn't it have been nice to be told these things from the person scheduling me? It would definitely be since I DONT WORK THERE NOR KNOW THEIR PROCEDURES. I have been to several doctors offices growing up here, but never have I ever been to a more unprofessional and rude office staff. I have never left a doctors office in tears from being given such a rude and unprofessional attitude. It's an OBGYN OFFICE, shouldn't we feel safe and taken cared of instead of just another "cash cow " for this office to use and schedule whenever they like without consideration for any patients work and life schedules? I would NEVER recommend this office to anybody if they like to be happy. I would rather fly to another island than to get care from them again. I don't think anyone should ever be treated like that and if SUMMER continues to work there, then it shows what their office is really about. UNPROFESSIONALISM, RUDENESS AND TREATING PATIENTS LIKE SHIT. I will be filing a complaint with the BBB as well as any other platform this office is on because no one deserves this.

Went in at 37 weeks because i was throwing up and had a bad headache that wouldn't go away. She saw…read moreme and told me to suck it up after i expressed that I haven't thrown up at any point of my pregnancy prior to 37 weeks. She also told me the hospital was a waste of time and they'll only give me IV. Two days later i went to the hospital experiencing the same symptoms and they told me that i had pre eclampsia. They also told me that any longer with those symptoms and it would be dangerous for both me and baby. So 10/10 DO NOT recommend. Worst care out there.

Every appt I had to wait an hour past my appt time, so many others had the same time appt !read more