Always fast and helpful with confusing bookings. My technicians stay at this hotel a lot. Friendly…read moreattitude from all, decent price and decent rooms. Would recommend!

Hit and Miss. The inn didn't have the reservation from when…read moreI called a month earlier. But the place was practically empty so we easily got a room. It turns out that they cater to oilfield workers (surprise!) and on the weekends the hotel is dead. So as we headed to the room, we were silently dreading what sort of a room we were going to have. But we were pleasantly surprised, the room is very nice. Everything seemed to be recently renovated so it had no scratch marks or dings you'd usually find in most hotels. The bathroom was just as new and had a very tall shower-head which is a great thing instead of the typical lowering your head to wash hair like most hotels. The room is also very spacious, having a kitchenette, a 2-seat dining area, a loveseat, and a king-sized bed. The ceiling is also remarkably tall - almost 11 feet tall or so (maybe its just an upper floor thing?). So if this is a hit & miss review, where are the misses? It's the employees. I've already mentioned that whomever took my reservation screwed that task up. But we had other issues as well. We had a room for Friday and Saturday nights. Come Saturday morning at 7:30am housekeeping is knocking at the door. Honestly, housekeeping at 7:30am?! Also in the miss section is that the hotel only coded our room keys for 1 night instead of the required 2 nights. Not a huge deal, but annoying since it required multiple trips to the front desk to finally get the keys to work. So the inn is surprisingly nice and I would recommend it (not that anybody is ever going to use this review for a pleasant getaway to Hardisty) but you have to work around the employees at the hotel... they're nice but not he greatest at their jobs.

This hotel has a lot going for it. The beds are among the most comfortable hotel beds I've ever…read moreslept in. The service staff are friendly, the breakfast is so-so & the other amenities are pretty good. The problems were there as well. The front desk is ALWAYS busy, so be prepared to wait for up to 10 minutes if you want to ask questions etc. The WiFi is pretty dang slow, so it can be painful if you want to watch something on Netflix. The first night I stayed there, I had forgotten my phone in the truck, so I set the alarm on the clock in the room to wake me instead. Lo and behold, the power went off during the night and reset the clock, so I was late to work. I was told it's a regular occurrence that the power goes out. Lovely. Then why the hell don't you have a generator so there isn't a power interruption to those of us that depend on alarm clocks? If I had known this sooner, I would have asked for a wake-up call. The place is decent, but I don't like being tardy for my job.

I've stayed here for work several times and don't plan on trying the other hotels in Wainwright…read more because I like it here so much. The rooms are modern and have always been extremely clean. Staying in hotels with work often you can really tell the places that pay attention to the details when it comes to cleaning. The beds are comfortable and the staff have always been top notch to me. Any hotel breakfast is what it is. I've enjoyed it every time I've stopped to eat in the morning. The location is great, staff and rooms are great. What more could you want?