I called in this branch of Waitrose after dining at Nando's nearby, both are part of the intu Eldon Square shopping mall, due to Waitrose and John Lewis sharing the same ownership, this branch of Waitrose is located next to a giant John Lewis store.
This store was a little small and the product range in a way lacked especially compared to other stores, such as my favourite branch of Waitrose at Stratford City, near the London Stadium, now owned by West Ham United FC, and ir also in a sense struggles to compare to other stand-alone stores, in town centres and not inside malls such as Sheffield, Alderley Edge and Wilmslow.
I didn't notice as many staff around the store as I'd expect from Waitrose, they didn't seem overly helpful either.
The store basically seemed to follow a typical Waitrose layout, in a way the layout seemed like one would associate with a Little Waitrose store, just larger as their was so many similarities between this branch here and one of my "local" Little Waitrose stores, located at Manchester Spinningfields.
This branch does use scan as you shop, but through the mobile app and not the scanners, I prefer this, but the QR code can be barely seen and is not in a great location overall.
This store is okay, below average and doesn't compare to other branches of other supermarkets nearby such as Tesco Extra, which I have also reviewed today, giving their Gateshead Trinity Square branch a four star rating, sadly this Waitrose store here I only find to be worthy of a two star rating. read more