Located on Liverpool's Lord Street, this branch of CeX is a decent sized store, albeit on the first…read morefloor you enter the store on it is slightly small. It specialises in selling second-hand technology such as consoles, games and even phones, where it buys from the public and then sells on. From the outside the store looks nicer and modern modern than other CeX stores, ditching the standard red sign and simply writing Entertainment Exchange with the CeX logo on the side, makes it has a nicer, more modern and higher class feel which is a smart idea I hope to see at more stores as that is simply what CeX stand for, to the point where it is one of my favourite parts of the store where it ditches its usual branding which I find hideous to something cooler. Going into the store the modern vibe seems to disappear, it is located up a large step and there are no lifts once you get into the store, so that's worth noting if you have trouble with them. The range of products available was decent, yet the store inside had more of a slightly cheap and more of a typical CeX vibe, not too modern, the overall cleanliness of the store also could have been improved drastically. Prices can be a little hit and miss, with some prices often costing the same to buy "new" elsewhere, CeX argue this is to give the person trading in or selling their used product back to them the best price, but in most prices one of the two prices isn't the best, so it is finding the balance to that. The store looks nice and inviting from the outside and it is in a good central Liverpool location, yet as you go into the store it doesn't scream a modern city centre location which I feel my closer branch Manchester Arndale in a way does, so I feel CeX on Lord Street only deserves a two-star rating due to the issues discussed.

CeX is a store where you can trade in your unwanted electronics goods (as long as they are in full…read moreworking order and in adequate condition) to be resold at the store. All items you trade in are fully tested to meet specific criteria, so there are no shortcomings when buyers decide to purchase pre-owned items. If an item you buy is faulty, there is a refund policy as long as you return the item with the receipt. I have been a registered member with the store for about 3 years and ever since, I have traded in many items (mostly dated mobile phones) as I often like to keep up with the trend when it comes to anything technology related! Once trading in, there is the option of 'exchange' or 'cash' but whichever you choose, there is not much difference in terms of value. It all depends on your preference. It's an ideal store for those who are into gaming, mobile phones, computers and mp3's however it if you decide to buy any of their goods, items will usually be more expensive than the RRP which in a way does not make sense because products are pre-owned; this is actually their way of making profits so be warned. Personally I would suggest this store if you wish to trade in for cash or want to buy second-hand games (these are always cheaper) but everything else is has a bigger price tag.

Prices inviting you to buy pay as you go phones and then told they "don't as a franchise" sell what…read morethey are offering on their price tickets. The lass literally told us to clear off to asda. Rude!

I was quite grumpy about having to visit this shop at all as it was as a result of being sent an…read moreincorrect item by O2 when I'd upgraded my phone online. However, my problem was resolved quickly and efficiently and normal service was resumed in my mobile world, so all's well that ends well I suppose :-)

Absolutely RUBBISH. They open late and close early. You never know when someone will show up -…read moreawful awful awful business. Don't go here unless you want to waste your time standing outside in the cold for an hour.

Ever had any electrical device ever break on you? If yes then you should take it here. Doesn't…read morematter what it is, take it to them, show them, leave for a little while and come back. It'll be fixed. The guys that run easy tel can sort you out with anything that has a current in it. I had phones unlocked, relocked and lost the most random wires for devices, when I show up at easy tel they'll have something to sort it out, for a fiver. For those without internet (blasphemous) then head there you can flick through reviews on yelp for hours for 50p.

Every time I have come to the end of my current mobile contract I have always gone here to see what…read moredeals they can offer me and every time they have come up with a better deal than I was on. The good thing about the Carphone Warehouse is that they are not tied to any one particular provider. Instead they are able to look across all the main network providers to get you the best deal at the time from any one. The deals they do offer also match directly those offers you could get direct from the supplier.

I found staff to be seemingly unhelpful and did not approach me to find out if I needed a hand…read morewhile viewing phones I used to work for a phone company so I knew there were faults with two models that I was looking at, I asked a sales assistant what the phones were like and when I asked if they had heard on any known faults with the phones they replied no they haven't heard of anything. My friend also went in to purchase a very expensive prada phone, she asked a lot of questions regarding the phone which most of them could not be answered satisfactorily. Instead of apparently using any sales skills or banter they let us walk out the door without purchasing a thing, while we had every intent on purchasing a phone, we will not use the carphone warehouse again as I believe in that particular branch, the shop is not maintained and the staff seem unhelpful.

Lovely friendly service. My iPhone screen was changed really quickly, while I waited. It was the…read morecheapest quote I had and the screen seems excellent quality too. Would recommend!

From the owner: Apple specialist, fix all mobile phones. Android and IOS. Best iPhone screensread more

Desperately needed a repair on my PC. It had died, and wouldn't boot up. Took it to Steve who…read morereassured me that he would be able to bring it back to life, and a few days later I got a call to say all was ok - big relief!

From the owner: Data Recovery, Apple computer repairs, Windows computer repairsread more