I've been seeing Dr. Sundaram since late 2024. I like her and she has good knowledge and good…read moreinterpersonal skills. Her nurse is always nice, too. I always have to wait in line to check in. The front desk staff is always different. Today the woman who checked me in had such a strong accent I had trouble understanding her. Their number one concern is insurance. You cannot be seen without it. I needed to pay a $150 deposit since I had a high deductible plan and my appointment would "definitely cost more than that." Always a new policy each time I come. The front desk does not welcome patients by name. They won't do bloodwork in advance, but the lab is just upstairs and they do walk-ins, so it's convenient. The checkout desk person Unica is fun and friendly and always uses my name. Overall it meets my needs as long as my doc is there.

I have a long history with this practice and I was trying to be patient and give benefit of the…read moredoubt but I can't keep excusing the issues. A few years ago they overcharged my insurance for some labs. Then my dr left the practice and I was not notified of her leaving. I went to portal to make an appt and her name wasn't on scheduling tool. Called and she had left 3 months prior. Then I chose a different dr in the practice. She was alright. Always had availability but as soon as she sat down she would set her phone timer so our visit would not go over allotted time. Her phone was right there the whole time between us and it was off putting but I figured it was procedure. Then I made an appt for my older teen son to have his first physical outside of a pediatricians office. I figured it would help him prepare for life as an adult getting physicals. The male dr I chose made us wait 20 mins in waiting room. We heard him discussing the patient before us quite loudly to the staff at the desk in the hall. Lots of details and he was practically shouting and saying he doesn't have time for the next physical which was my son. He was not composed nor did he introduce myself when he walked in. He was still annoyed. He didn't seem like he wanted to be there. I had asked him if he could fill out the sports physical forms that I brought while we were there. That's all he did was complete the sports form, handed them to me and said the visit was done and go get checked out. It was the shortest least examined physical I have ever seen. I told my son we would find him someone else by his next physical which we have in a different practice. Then a few weeks ago I started having a rash on my face. I thought I would start with my primary care first then see if she thought I should go to a dermatologist. I went in to schedule an appt online. Her name wasn't there. Went to website, name not there in staff list. Called them and sure enough, she is no longer working there. I am officially staying away from this practice and so is the rest of my family.

Knowledgeable physician and staff. Listens to my concerns and helps me improve my quality of life.read more

I'm new to the area and went there to find a primary care physician. I saw a nurse practitioner who…read moreimmediately told me she would refer me to a psychiatrist because of an anti-anxiety medicine I used to help me sleep. I was so put off I couldn't believe that her approach was not Pro more and ask me more about myself And I take the anti-anxiety medicine. Furthermore, I was referred for a mammogram and I need diagnostic (which was not even asked of me! Seriously!!) I went to get the mammogram and didn't even hear results that day-and still haven't received them!! And this was back in March. I would not recommend!! I now go to UNC family medicine in Apex, and have an amazing primary care physician. One that actually talks to you and listens to you!

Long term client. Always has flexible appointments. Great for seniors! Dependable with young staff…read morethat makes you feel at home!

The staff is incredible from the front desk, to the nurses, the phlebotomist to the Doctor and NP…read more I am so glad I fell into this place and grateful for their presence in my life!

I also had the same problem. I usually went to Davida Griffin and she has gone to another…read morepractice. At least they take my market insurance!! I found out the day before my appt. I was really upset about that.

Love PA Katie Lukasik ....vote or new management pending. I have found her thorough,smart, and well…read moreinformed, I would follow her anywhere.

Wonderful friendly office. Laura is spot on. Whole experience has great. Right on time with my…read moreappointment. Thanks to everyone at there office for being so attentive!

Liza at the front desk is rude and painfully unaware of insurance policies and customer service…read more She violated HIPAA by sharing my diagnosis in the waiting room with another patient present. Dr. Nijam is unresponsive and Carrie's around an energy that steams "I don't want to be here and I don't care about you." This was made obvious when she was late to the 2 appointments I had with her and walked out of my first appointment to see another patient. Please, if this post can do anything for you as a reader, it is to NOT attend this physician. There are so many other ones nearby that will make it worth your time and treat you like a human!!!

There not a more dedicated and compassionate doctor in the world. In addition, she is always…read morecurrent in terms of medications, treatments and available specialists. I began being a patient in 2003 or 2004. When she sold her privately held clinic, I floated not really having anyone manage my healthcare. I never found anyone who met the standards of care that Dr. Nacouzi set. In 2012, I saw that Dr Nacouzi was working at Duke at Brier Creek. I was incredibly fortunate to secure a spot under her care. She has seen me through thick and thin. She always listens, problem solves, prevents illness and is available through Duke MyChart in 24hrs. I have recommended her to those who I love and hold most dear. I believe in her and trust her.

Michelle has been my primary care provider for over 20 years. She is kind and patient, quick to…read morefollow up with test results and feedback and suggestions for improvement in my health care. I hope to continue our relationship for many years to come.

I am elderly and was new to the area. I tried many other doctors over the past few years and was…read morevery disillusioned. I was given tests and always felt sicker than I actually was. All of those illnesses responded to short term treatments. I don't believe in taking medications long term. I believe they cause more harm. Dr. Agrawal is perfect. She diagnosed a skin condition by just looking at it. ( I had been to a dermatologist who did not know.) She respects me and my opinions. I would be lost without her.

Great caring doctor. SMART. Super diagnostician. Gets to the root of a problem. Super office staff…read moretoo!!! I went to Dr. Agrawal from a personal referral. She is not in my neighborhood but sooooooo worth the trip for me. My friend had ongoing heart issues resolved by Dr. A's care (and appropriate referrals) and I saw Dr. A due to some personal female issues. Not a big pill pusher and a very sensible health care provider.

Dr Craig Stevens has been my general physician for many years and I absolutely trust him with my…read morehealth. He actually takes an interest in you, engages you in conversation to not only hear your acute symptoms but to get a sense for what other physical, environmental, emotional, spiritual factors influence your well-being. Dr Stevens has a great sense of humor and makes you feel at ease even for the awkward exams... you know the ones. He will also not hesitate to let you know, in no uncertain terms, if you're neglecting your health. I, for one, appreciate the lack of candy coating when it comes to my health. Triangle Family Care also has nurse practitioners for when Dr Stevens is not available. Kellie and Crystal are professional and knowledgeable and every bit as personable as Dr Stevens. The office and nursing staff is very friendly and competent. I certainly plan to stick with Triangle Family Care.

If I had done this review a year ago Triangle would've gotten 4 stars. Dr. Stevens is really really…read moregood; he is attentive, insightful & has a wicked sense of humor. 4 stars because after becoming a patient I realized I completely neglected to see that he is a concierge doctor. Unfortunately that meant that I would only see him 1x yearly for my annual physical. OK, I could deal with that because I knew that if something major was going on he would always be available to step in. Well welcome to the new Triangle Family Care. Dr. Stevens has decided that he is now going to turn his attention to aesthetics. Unless you are a concierge patient (which I am not) that's it for any one-on-one visits..forever & always, and while I have total confidence in the PAs that work there, I really would like to have a relationship with my doctor. Now that that will no longer be an option I'm afraid Triangle is now a 3 star practice. :(

Corey is AMAZING! The entire staff was friendly and welcoming. I did not have a long wait at all…read more The facility is clean. What more could you ask for?

I hate to contribute to the 1 star reviews, but I'm going to…read more I have ongoing cholesterol issues. I've ran out of medication. My pharmacy has sent in the request to refill 3 times - zero response from Preston Medical Associates. This has happened several times now. I called to request the refill. I have an appointment ~45 days away, but the staff is willing to provide only 30 days worth and demands I come in earlier than my appointment time. I have a newborn and a job. I can't just come in whenever I want. This has happened several times now. The lack of response, the incredibly impolite front desk, and terrible business practices can't make up for the otherwise good treatment I receive from Melynda Smith. My expectation is when the pharmacy request a refill, and they're not willing to refill it, they should have called me immediately to state why. Not leave me guessing for almost two weeks (with no medication mind you) just to ask me to come in for tests. 1 star. I need to find a new provider I believe.