Becki is the best. I was referred to her from a friend of mine at church I think about 3-4 yrs ago…read more I'm a senior citizen, and sometimes we tend to forget/ blend things. She has always made sure to stay on top of my insurance to make sure that I was always covered. And always a pleasure to talk to while ( she) was taking care of the business necessary to keep me updated and correctly insured. She is a blessing.

When I had gotten my six month renewal for my auto insurance, I was floored by the amount…read more Considering I barely drive any more. So I decided to look around to see if I was getting the best deal. Jumped on Yelp for insurers in my area with high ratings. Went onto their site and filled in request for quote forms and waited. Out of five, two waited a week before sending me a follow up. One was rather high also. And two were very reasonable. Linda at this location not only send me a quote but followed up with a call to ask me a few questions. Those questions lead to a discount. After a couple more calls back and forward, my final cost was less than half the price of my current insurance. I gave them my credit card to cover my auto and home insurance. A few days later, I get paperwork to sign and decided to drop them off personally. Got to meet both Linda and Becki, very pleasant women. I will update my review after I make any claims

Again my rating stands. For anyone reading this review now the dates are changing. During our…read morephone conversation I was told by the agent Ryan Torres that they called me in 2020 and that's all he saw? Now they have called me in 2019 and 2023. So I am sure they are just throwing out dates now. Also, he understands my frustration of having someone laugh as they hang up with you when you say you will give them bad reviews.

Exceptional Team…read more.. Sometimes dealing with "all things insurance", can be a frustrating experience. Not at the Ryan Torres State Farm office. The team of Ryan, Kyla, and Yvonne provide exceptional service. There is something tangible about this when it comes to protecting your home, auto, life, etc. I primarily work with Kayla (but the whole team has been interactive & supportive; including Ryan the owner agent) Kayla is responsive, attentive, insightful, and caring. These can be rare attributes; especially in the insurance segment. I trust the team at Ryan Torres State Farm. I'm confident in my coverage and protection, and know I can rely on them when needed. Finally, Transactional dealings...price shouldn't be the only factor when selecting insurance (see above), but is a key component to purchase behaviors . Ryan Torres State Farm was the lowest rate. I bundled my home & auto. I shopped the big five players in the space and State Farm beat everyone. I defined the coverage to assure an equal playing field. Same coverage for less cost... not to shabby!

The first honest Insurance Agent we have come across in years. He puts his customers best interest…read morebefore his own interests, which has become a lost art. He is a smart guy that knows his business and goes the extra mile for his clients. Very detailed and professional. We are so grateful to have found James Cloud. He's like finding a needle in a haystack. You undoubtedly, won't regret switching your Insurance policies over to this Agent.

james was so wonderful and amazing!!…read more he helped the whole way through with no upsales and no issues. he was so kind and direct & got the best policy for me!!!! i would recommend them four times over.

Dan is really easy to work with and found me a great deal on house insurance. I highly recommend…read morehim.

Can you imagine an insurance agent helping you save money on your premiums while getting the just…read morethe right amount of coverage? Well, imagine no further. Dan was A-MA-ZING and I would strongly recommend him to anyone looking for Insurance. He will be my go-to for any further insurance needs we may have... thank you Dan! You are wonderful!!!!!

Excellent agency. They are very attentive whether by email or phone. I had to file a hail auto…read moreclaim and the process was smooth. Everyone at this office is professional, courteous and I really appreciated how well the claims process went. It was seamless.

I've been using Richard for five years and Richard's staff is top notch!! Especially that nice lady…read moreCourtney.

This is the second time i have take out insurance with state farm. And im always so very happy!…read more Christina and Chelsea are sweethearts and very diligent with helping every guest.

My husband and I decided to move to Texas after 22 years of military life, and buy our forever…read morehome. After many years of using the same insurance carrier we started to have some issues with the insurance company. We knew we had to look into a new Insurance carrier, but it was so scary to even think of leaving someone that we had been with for so many years. We just kept on making the large payments and dealing with what we thought was our only options. The company that we had been covered under for so many years changed their coverage structure and their customer service was on a major decline. By chance my husband and I took our son to an outdoor event where I saw a State Farm agent table. I was like, nope. I was so agitated to even walk by there, because the only thing I knew about State Farm was the commercial and other people's bad experiences. I just thought it was going to be daunting to even have the conversation with anyone, much less with a large known Insurance carrier. My son saw a booth that he wanted to go to and I had to walk by. Allison was so amazing! It felt like it was going to be too easy, which made me very nervous. Her spirit and personality just drew me in. She made me feel at ease about transitioning to a new company from all my insurance needs. She made all the necessary transactions. We did very little on what we thought was going to be an overwhelming task. Since then we have had to file a claim with State Farm due to a house issue. We were nervous wrecks, all the things that I have ever heard about filing a claim came to mind. We were so overwhelmed to even make the phone call. The first few steps that we took we knew that we were in great hands. The whole entire State Farm team was by our side the whole way. Phone calls, emails you name it. They were there. Their customer service is one of the best I've ever experienced. I know that their motto is "Like a good neighbor State Farm is there", but it should be "like family State Farm will always be there". Because they have always made us feel so amazing. They have given us nothing but empathy, kindness, patience, and understanding. Even when we had questions or concerns about our insurance coverage, they have been phenomenal. They have always made us feel at ease offering us guidance when we are questioning what we need to do next. They are definitely like the calm of the storm. I know if I call for anything I am going to be smiling and feeling like I am in great hands by the time I hang up. I recently told one of the office team members that I wish I could call them when I'm having other problems, because they make me feel so great by the time I'm off the phone. They truly are like family. Thanks State Farm family. Allison, Kelci, Lauren, Cristina, Jessica, Sam, and Gareth we appreciate you.

Honest and genuine experience to be had when you have the assistance with Sean! I have had an…read moreamazing first year as a client! I'm so thankful to have worked with Garrison during my first quote and throughout all my needs.

Responsive, competent, knowledgeable, helpful and professional. Sean is the best insurance agent…read moreI've ever had. He's always taken the time to explain insurance things to me when I've had questions about my policy. His response time to emails is very quick as well. He worked efficiently and well with my mortgage company setting up home insurance for my wife and I's new home. He was quick to provide me a an accurate estimate of what that would cost and there were no hidden surprises when the bill came. Thank you for all you do for us Sean!

I had all my insurance policies with state farm for over 20 years. I am now saving 2,000 annually…read morewith Brian at Allstate for the exact same coverage. Brian is easy and fast to work with and is very good at explaining the differences between types of coverage and listening to your personal needs. I highly recommend at least getting a quote from them. Thanks again guys!

We haven't had any problems with this insurance company. We have had claims that are tended to…read morequickly. The brothers know what they're doing and everyone in the downtown office are friendly and knowledgeable. We are, also, always treated with respect.

Allstate Agent Catherine Murphy has always provided professional, courteous, personalized service…read more She provides all of our family's insurance needs and has courteous, well trained staff to assist her. What a great team!

CATHRINE WAS AWESOME!!! Highly highly recommended. I was with her for 18 months, and not once was…read morethere a hick up. No hidden fees. Felt like we actually built a friend ship through our policy. We need more people like this in the work force

I called Travis today planning to have him locate less expensive homeowners insurance for us. He…read moreasked specific questions about our current policy and took the time to explain the calculations. He assured me that we have the best available policy and ultimately he didn't get a new customer. However, he took the time to help me think through some aspects of our current policy that I could control the cost of and that resulted in a lower premium (for this coming renewal anyway). He may not have a paying customer, but for his honest expertise he has a customer for life when and if our current insurance companies changes our policy options (ie. hail/wind deductible %). Travis, thank you for taking the time to speak with me! I will reach out in the future to no one else should I believe we may benefit from switching companies.

Travis is your guy when you're looking for an independent insurance broker…read more I hadn't reviewed my coverage for home/auto insurance for price competitiveness in over a decade and decided to review it again. Travis gave me his honest opinion that my rates were well in line with industry standard, and pointed out that I likely wouldn't retain certain grandfathered perks if I were to switch. This shows a high level of dedication and professionalism, when he could have instead steered me to another company so he could get a commission.