While visiting the store, I interacted with a staff member who was wearing glasses short and had black hair working in pharmaceutical she has been rude on multiple occasions. Unfortunately, this employee was noticeably rude and dismissive during our all interaction. Her tone and manner were unprofessional and made my shopping experience unpleasant. As a loyal Walgreens customer, I expect courteous and respectful service, and this behavior fell far below that standard. I hope management will address this matter promptly to ensure that other customers do not have a similar negative experience. Thank you for your time and attention to this matter. read more

This store is busy but clean and stocked well. The employees are very helpful. Parking space is ample and the pharmacy has improved over the past year. read more

My rating is based on my experience and interactions with the workers in this store. I came here looking for hair oil to help with my summer hair- dry and frizzy hair (some women might relate). Anyway, I was overwhelmed because there's a lot of choices, but one of the sales associates was very helpful explaining the differences of the products. Regardless, I ended up buying a product I'm familiar with- Argan oil by Hask. The checking out was very fast and efficient, the cashier was even kind enough to keep my bag while I asked to use their restroom. I am very disappointed with the outside of the store- it's full of trash and cigarette butts, I even noticed 2 people that appeared to be homeless outside the store (they have bags and other stuff next to them, they seemed to be getting comfortable sitting under the awning). This is one of the newer Walgreens in the area, from the outside it starts to show how it's accommodating itself to the city, but the inside seemed to be well organized, clean and well stocked. This also helps that Kroger partnered with Walgreens calling the program Kroger Express. read more

Walgreens - Good deals with hair products. - Drugstores Near Me - Covington, Kentucky

they are not helpful or friendly staff 1 new hire he seems nice but the rest, I would not have on my staff. AS a gm myself I expect better. Management is either non exciting or hiding as I can never find one. I personally was willing to take a step down in my career to help this store as a GM I have a lot to offer but was told I'm under qualified by a machine (never spoke to a person) silly I know I'm already in a higher position. Walgreens is a failing pharmacy so they brought in Kroger however rarely carry anything (milk would be a plus) I was charged for items I did not receive, and my prescription was missing 1 pill per bottle... pharmacy had a lame excuse and a month later called to admit they screwed up and owe me some medication. I could go on and on. DO NOT SHOP HERE IF YOU CAN AVOID IT read more

I hope that I'm reviewing the correct Walgreens that's on 12th and Madison in Covington, Ky. Wow the Pharmacy staff are really awesome people, I went through HE double hockey sticks with my insurance company through job (Humana) for 2 days and these people went out of their way to help me and be kind just this week 12-4-18, I will not go anywhere else for my Pharmacy needs! The rest of the store staff is great as well, the customer base is not the best but they treat everyone awesome! Thanks guys, I appreciate such good service! Steven E read more

I walked here, over a mile, up hill, in the snow. No seriously, I really did this. It was last January, and I was visiting some friends who attend NKU. We had all recently gotten tattoo's at Mother's and being that I had no idea I would be getting one as well, did not come well prepared with tattoo after care. So I walked, in the snow, while everyone was in class, and I froze my little tush off. I'm a California girl, I have no such thing as they call, "winter clothing". Anyway, after taking a million wrong turns, and asking the one person I see along the way for directions, (who turns out to be a biaaatch) I finally find this little Walgreens, on the corner of Madison Ave. Go figure. The store is clean, and the aisles are well stocked. The prices were good, and a tons lower than what I am used to back home. The cashier was really funny, but let's just not say why. They handled my tattoo and boredom needs, killed an hour or two, just in time for a phone call that got my ass picked up and driven back to the house WHEW! read more

I went to this Walgreens on 5/28 (Remember that date). There are better Walgreens (Walgreenses? Walgreenuses?) elsewhere. Honestly, there's a better one 1.6 miles away in Newport. Also, CVS is the acronymed replica of Walgreens. If you're loyal to one or the other, I question your entire being. This place is sketchy. Not in the "I'm going to get shanked" manner, but in the "Wow, who the hell are these people?" manner. I felt like I was at a McPoyle family reunion (It's Always Sunny, check it) the entire time I was in the store. All I stopped in for was a gallon of milk. After shimmying my way past a couple Hoverounds and a man on the edge of death, I got to the dairy case, and the slim pickings it housed. Of these slim pickings, several gallons of milk had a "best used by" date of 5/25 and 5/26. Did I mention it was 5/28? I mentioned it to the cashier on the way out. I sure hope that lady with the cataracts wasn't shopping for milk. read more

These 5 stars are for the man from the photo department in this Walgreens store. I hardly looked at the rest of the store, it looked like any other Walgreens, which I would typically give a 3 star. It's just ok. So why 5 stars? I needed an ID picture for my 6 week old baby. And I tried Walmart (their picture service closed...), we searched for a photographer in Kenwood mall (nothing, and the "fun" photo boot with automatic countdown didn't work for a squirmy baby - although the pictures are funny :)), we went to jcpenney portrait studio: they don't do ID pics for babies because they very often get refused... So... first of all I was thankful that this guy in Walgreens even wanted to try. But then he also turned out to be kind of excited about it and he just kept trying to take pictures (which, turned out, wasn't easy with a sleeping baby that I had to keep up in front of a white sheet to get the picture taken). It worked in the end, but only thanks to the patience and optimism of this nice man, working in the Walgreens photo department in Covington. Thank you. read more

I don't know if it's the fact that this store smells like a nursing home (urine? Industrial cleaner for said urine?) or that the staff are directly related to cromagnons, but I try to avoid it at all costs. Unfortunately, I ran out of time today on my lunch hour and needed to get sympathy cards so I broke down and went to Walgreens, instead of the Hallmark store in Newport. The cards are fine. Even the Sour Patch kids I bought are "ok" but I wanted to peruse the candy selection more, but couldn't because of the horrible smell of the store. When I went to pay for my items, and set them down on the scanner it was covered in...something wet, and the clerk just grunted, wiped it off and put my cards in a bag. read more

I give this Walgreens a three star simply because the service is better than the Walgreens in Newport.

Covington Walgreens is the worst. A minimum of 8 people in line each time I come in. Last time for me!

This is the most gangster Walgreens. Really entertaining. You can get a rx filled and get a hooker in the same place.