DO NOT SPEND YOUR MONEY HERE. They sell over-priced, POOR-quality materials and have the audacity…read moreto lack basic decency and customer skills. I purchased a wig yesterday, didn't even get the wig on before the cheap ass lace ripped in 2 seconds. Before I could even wear it. I called to speak to the owner who actually sold it to me and she hung up when I told her what happened. Young's will never see another dollar from me again. I will be shopping at Luxe only moving forward.

Decent selection of items for any of your beauty needs. Went looking for an updated version of a…read morehot comb and only had the old school, on the stove kind, so dissapointed for that.

I travel a lot for work and this is my favorite Sephora that I have been to.. I'm in Lansing for a…read moreyear so I frequent this location at least once or twice a month. Everyone is super helpful and nice. They never give me a hard time if I need to return something and although I'm pretty versed in what I need, they have good recommendations. I was matched several times by Andy and the color was spot on every time.

My friend and I stopped to do some shopping here, and Andy was so kind, and very helpful!…read moreDefinitely recommend coming to this location!! Thank you again Andy for all of your help!

Stopped by to get help with picking shade of foundation. I Had hard time finding available person…read moreto help me. First clerk to help me, didn't seem very comfortable in finding correct shade. She then said she was on her way to break and turned me over to Brittany. Brittany was fabulous in finding correct shade. Next time, I will go back to the store on Saginaw.

Very pushy sales associates…read more I went in for a gift for my wife. When I was checking out the associate said "Email address?" I said, "No thank you" She said, "oh we don't send you anything" I said, "No thank you, I am set" She pushed the issue again, "Are you sure? We don't spam your email address or give it out to anyone." How many times can I say no, before they get the message? There is obviously a reason why you want my email address so bad. I am not interested in giving out my information. Here is my money, give me the product and a receipt. End of transaction. She was very rude to me after I didn't give in and give her my email address. I am assuming they have quotas to meet or incentives for collecting email addresses. If this is the case, the company must benefit from having it in some way, either selling the information to marketers or sending me spam to encourage me to give them more money. No means no! Won't be returning to Ulta. I hate pushy salespeople.

They were pretty good here. I didn't feel like I was in a completely welcoming environment when I…read morewas trying to have conversation, but the place is BEAUTIFUL and otherwise it was nice. It wasn't anything that blew me out of the water though. I appreciated them getting me in with someone with some knowledge of what to do with wavy/curly hair.

Matthew is such an approachable, understanding stylist. He gave me an amazing cut and color, and…read morewhen I discovered it wasn't exactly what I wanted, though artfully constructed, he fixed and corrected it and did a free service for a few hours when he could have helped anyone else who was trying to get in and pay for a cut/color. I generally feel nervous about new salons, but immediately I felt like I was in capable hands of an artist with an amazing eye for style.

If I had to give any starts it will ZERO! I have been at this location many times. This time…read morearound my grandmother went in alone!. Thinking she will be ok and they will treat elder people WITH RESPECT and PATIENTS! well no my grandmother came back to my car crying saying the young lady screamed at her and through her change at her! I WAS APPALLED at what i was seeing and hearing. So of course I went inside calm and collected to see what had happened. My grandmother doesn't speak well english so am thinking there was a miscommunication. Well let me tell you as soon as I walked in asking for the cashier she looked bothered and annoyed that I had to ask who worked here. So I asked her if she was the young lady who helped my grandmother she then gave me attitude and said "YES, she barked at me therefore I was rude and through her change at her" I then immediate told her she is an elder person your only job is customer service regardless and should treat people with respect! she then rolled her eyes at me and told me to get out! I of course still kept my cool and told her I wanted to speak to a manager she told me she didn't have one and good luck finding someone to complain to. I knew talking to her was useless and she would not see how she was on the wrong nor she tried to apologize to my grandmother nor showed any signs that she had hurt someone. This is unacceptable! in all levels. As a professional I would never want someone to work for me or represent my company knowing that how they treat people!. She was rude and so disrespectful! I hope this review is taking very serious I hope my phone call to the main head branch does something about this behavior! I will be taking this further to social medias until I see something is done to correct this! I can't imagine anyone else going through this! Or anyone walking in the store and getting treated this way. This is no acceptable !!!

Sally always has a pretty good selection for being a small store and this one is no exception…read more They carry Mineral Fusion nail polish, which is cruelty free (not too many polishes are) and Shea Moisture products (and are currently expanding that product line). Really good selection of hair color. I recently had a Manic Panic disaster with my son's hair... the store manager, Bonnie, was absolutely fantastic; she walked me right through the fix suggesting several products to use to correct the mess! The only reason I gave four stars instead of five is because I'd like to see the company, as a whole, offer more cruelty free products.

Buff City Soaps opened in our community this weekend. It's a lovely, clean, fun store and is…read moreappealing to many people... and pets! Yummy scents in bath bombs, shower fizzies, body scrubs, lotion sticks, laundry detergents, pet care, lip balm and more. There's hands on fun at the bath bar for adults and kids, a customer loyalty program and great, friendly staff.

I had a very disappointing experience at this location. I reported a serious accessibility concern…read moreinvolving a wheelchair user being left unattended during a service, and asked for proper contact information so the issue could be addressed. I was told my concern was escalated, but I never received any follow-up, update, or response. The only contact I had during this process was with the manager involved in the original issue, even though I asked to be contacted by someone else. For something involving accessibility and safety, I expected clearer communication and a more timely response. I hope this feedback helps improve training and responsiveness for future guests.

I purchased a gift in store then 2 days later I got double charged. As of today I still have no…read moreresolution. No call back from a supervisor which for some reason that takes 24 to 48 hours. I asked 96 hours ago Customer service is not helpful at all. I will never shop there again