Used their passport photo service to get a jpg to be attached to renewel application. Jpg provided…read morewas raw uncropped photo that was wrong size and had merchandise in the background. When I complianed the photo department said that is what they provide - period. Complete waste of time and money.

Employees incredibly rude. Made snarky comments twice while I was checking out. Insane how people…read morecan be so old and yet still so mad about their life.

I came in to pick up a package. Arian behind the counter was very pleasant…read more Arian said "someone will be right with you". I saw the manager come out and there were 5 people in line. The manager James could not have cared less. He made no attempt to help me as I stood in his direct view doing some trivial inventory thing. About 10 min went by, everyone who came in after me was helped. Management gets a zero for this trip although it was not Arians fault and he couldn't have been nicer.

Short staffed and very popular, an unlucky combination for a corporate drug store chain. Always…read moremakes me wish for the time of Mr. Gower and privately owned individual pharmacies. However I wouldn't have been able to get my Oil of Olay face cream at an old school pharmacy so maybe it's a wash. Anyway, I've been here a couple of times and the parking lot is always filled to capacity with mostly very bad drivers with very limited vision, a long line at the drive through, a long line at both the pharmacy inside and cashier check out. Better than the Walgreens by my house though.

Just had a phone call with the pharmacy ladies, called yesterday had no problem finding me in…read moresystem said my prescription was ready for pickup but obviously just to be sure called again today and suddenly I don't exist... so I call a different store which they where able to help me more than the store I always go to just instead of asking to talk to a person just go to Walgreens support and they can help me. Ended up showing up then with no problems. And the lady when I called made me spell my name four times for her and proceeded to ask me several other times what my name was. Train your people better.

Pharmacy is the absolute slowest. Waiting 20 mins with 8 cars behind me and I'm second in line.read more

All the employees there do not look happy or afraid to say hello either. Tips for the day no matter…read morewhat kind of work or days you have, keep positive energy and you know it right away and it does feel great. Smile and kindness Priceless! Other than unhappy employees being slow, the store is clean

Came here to leave a review of how awful the pharmacy is but see it's been going on for years so…read morenot sure what good this will do. I don't understand how working in customer service has gone so far down hill. I enter being friendly so why can't you return the behavior? I'm greeted with grumpy faces and p'd off demeanor. Just rude rude rude. Something has to change. This is your job, not ours.

Pharmacist was a complete jerk!! Completely condescending and made me feel stupid. Never coming…read moreback here.

Horrible communication. Meds always late or out of stock. Waste more time driving back and forth.read more

This the ABSOLUTE WORST pharmacy I have ever been too wait wise. Everyone is nice they are all just…read moreEXTREMELY slow.

They can NEVER seem to get my prescriptions right. Every. Single. Time!!! I call and make sure…read moreeverything is ready days in advance and they tell me one thing on the phone and then when I go to pick it up there is ALWAYS a problem. Something isn't ready yet, something "was never ordered", or it's not in stock when they told me on the phone they had everything. Extremely frustrating!! Customer service is extremely rude and rushed. Heaven forbid I asked them what they are giving me to make sure my order is correct and they give me attitude! Every time it takes me multiple phone calls, and at least two or three trips to the store to finally get my meds. I would avoid at all costs.

We have had several prescriptions refilled on a monthly basis at the Lowell store for years…read more Recently we asked Erin in pharmacy to purchase 10 small medicine bottles for a craft project and we were refused. Really? This isn't the first time we've had to deal with her rude attitude, but it will be our last. She definitely doesn't like her job and it shows. We will be transferring our prescriptions elsewhere. You've lost our business over ten small bottles. And, by the way, Rite Aid gave us 10 bottles...at no charge.

WARNING...DO NOT GO TO WALGREENS!!! It makes me puke to have to leave 1 star! I have never…read moreexperienced repeated delays in filling and refilling prescriptions and they always have lame excuses when they simply aren't doing their jobs! They are always blaming doctor not following up or they haven't received authorization from insurance company, cannot locate my insurance information, etc, etc, etc! I have heard every excuse imagineable! The last straw, they couldn't find my insurance information and I called another pharmacy I had never been to before and they pulled the information up immediately! There have been times I went without important prescriptions for as long as 3 weeks dealing with their incompetence! NEVER USE THEM!!!

The pharmacy here is very hit or miss. There is one worker who is extremely kind and goes above and…read morebeyond to help but many of the others are not as helpful. One in particular has been particularly difficult and rude on multiple occasions. I also have not always gotten text messages about updates despite repeatedly asking to confirm my number. These issues have made getting my meds on time tricky which is frustrating. Overall could work in customer service and the systems they have.

I ordered pictures to be printed, online. Picked them up, got home, and the one picture I had of a…read moreperson was printed incorrectly. I would think you would review it and see that it needed to be turned 90 degrees. But no. Guess they don't care about quality and good customer service. Returning the pictures to get full refund and will NEVER trust Walgreens photo for any pictures, ever again. Walgreens does not care about its customers.

There is a very good reason this Walgreens has the lowest review. They are totally inept. I have…read moredone business with them for years, and I regret ever having done so. I have put up with so much of their incompetence that I should have stopped using them years ago. They have taken my loyalty granted. When a prescription needs to be refilled by a certain date, and it is sent in from my doctor a week in advance, instead of ensuring that they will have enough when it needs to be filled, they wait until the day it needs to be filled, then look to see if they have enough. I have waited many times a week without being able to get my medication, and they could care less. Not only that, but they lie and use the excuse that they have to have the insurance "billed first," whatever that means. i have foolishly used Walgreens as my pharmacy for years. I have always had insurance coverage. There's no excuse for this. It's not even a truthful reason. They know my insurance covers it all the time. It makes no sense, because for those without insurance, who pay all out-of-pocket, what excuse do they give them. Again, my insurance has always covered all medications, and never without a hitch. There's no reason I, or any other customer, should have to wait until the medication is billed prior to getting it ready. I have seldom been able to get any of my medication on time. I have waited many times at least a week before I can get it. It messes up my insides. They are very aloof to that. They could care less if the customer has to go without. and when they're out, they say that it will be in within the next few days. and it never is. That's why I question whether they even put in orders every day.. They are aloof as the patient's health. No apologies, no understanding; but, hey, that's just the way it is, attitude. Another one of their excuses is that, hey, this medication is hard to get. It might be hard to get, but that's poor planning, or no planning whatsoever. They just don't care.. I shall never, ever have any of my medication filled by this pharmacy again. They don't deserve one star; it has caused me more harm physically and mentally than anything that I can imagine. And their attitude is, we don't care, you need us we don't need you. And this attitude comes from the pharmacist, not their other employees. This is the type of behavior you would expect from a state run pharmacy such as in the Soviet Union. Why they don't understand that a customer can go someplace else, such as I have regretfully done business with them for years, is mind-boggling. They need to go out of business before they wreck too many other's health.

Incompetence. I don't feel safe with this pharmacy. My experience here has been a nightmare, not…read morefilling the right script, delays, meds sent to Tennessee, causing running out-of-meds panics, I've had enough. Current delay caused script to expire, so have to start over. Switching pharmacies.

Very close to my work and easy in and out. Smells good, clean, well lit and a nice parking lot out…read morefront. Every employee has been super helpful and friendly. Prices are comparable and fair for products being sold.

If I could give this staff a 0 I would. Rude and incompetent staff. Sat in the drive through…read moreforever went to give them my insurance info and he had no idea how to even do it and just wanted to charge me anyway. Hobbled in on crutches and they couldn't find my Rx from the urgent care across the street and instead of making a phone call they chucked my Rx in the trash right in front of me I left in tears. I can't walk why couldn't you make a simple phone call and chose to slam my Rx in the trash in front of me? I'd rather have my leg amputated than deal with this place at this point!