I want to give a BIG shout to Stacy the manager of this CVS store. She was very nice and personable…read moreto everyone who came in the store. I witnessed her being helpful and kind to a new team member I think her name was Sage. I had a photo issue. She listened to my issues and treated me very kindly. She stated she would help me and followed through. That speaks volumes in this day and age. I live 25 minutes away from this CVS and drove passed 2 other CVS. When I chose this CVS I said I would do anything for my daughter in law for her baby shower invitation. I tryed Walgreens but the order was screwed up and they didn't care about my concerns. I would love to write the corporate office because Stacy deserves a Great "at a boy" special recognition. Thank you so much Stacy

Absolutely the worst pharmacy. Dropped off yesterday, never filled yet after 24 hours cause no…read moreemployees. Made me wait 2 hours. GOT STOCK? Sell or short sell

Any pharmacy should help the customers with rx! If they don't carry it ORDER it!!!! They wouldn't…read morefill my antibiotics or steroid and should have ordered it for me or even checked with other walgreens and they could have cared less and if I wouldn't have had to choose a star they wouldn't have gotten the one that I had to give them

Prejudice and lazy customer service. And don't try to interrupt the workers talking, bc surely…read morethey are more important than their customers. Find another fedex drop off. Typical

Great service with the cutest little gift section for upscale gifts. Love looking at what they have.read more

I love going to Chateau Drugs and Gifts! Not only for my neighborhood pharmacy, but for all my gift…read moreideas. Complimentary gift wrapping, great customer service, and always a very helpful staff! They're conveniently located on W. Esplanade right by Severn. They often have a 30%-50% off area that also has great gifts. Also, I like to get my specialty soaps and body washes there. They smell divine and are not overly priced! Bonus! If you're sick and can't pick up your medicine and/or over the counter meds, they'll deliver!!!!

First of all a pharmacy should try to help customers! The lady that was behind counter was given…read morethree paper rx from ER and she told me that they didn't carry the antibiotic with the strength it was and neither the steroid either and I asked if they could order it and she answered no and walked away! RUDE

Most of the front line "supervisors" are useless. Things will be priced wrong and they act like it…read morewill kill them to check a price. I literally had to curse one of them out because she said, "I've been on my feet all day, I'm not walking around this store." Once I told her off and asked for a real manager, she went and checked and had to acknowledge they were wrong. I worked at Walmart many years ago when they were just expanding into different states and there is ZERO way that the so-called customer service of today would have been tolerated. I don't expect special treatment, just do the job you're getting a paycheck for. Get off your phones and fix the attitude.

I am writing to express my severe dissatisfaction with the service at your pharmacy department…read more Recently, wait times have become excessively long, both inside the store and at the drive-thru. Furthermore, the new staff has been unhelpful, rude, and unprofessional. Most concerningly, prescriptions have been altered or canceled without any prior notification. Because of these ongoing issues, I will be taking my business to another pharmacy.

Located on the north end of Williams BLVD very close to the lake. Decent sized parking lot,…read morefriendly employees, clean restrooms. The aisles are wide, well stocked. Seems to have plenty of inventory. There is a Red Box outside for movies and propane tanks that Hank Hill would be proud of.

This is the only family owned pharmacy I can't support. Normally I wouldn't leave a negative review…read morebut these people need to start treating customers better.

I cannot say enough for the service and consideration we received from Lauren at Vinnie's Pharmacy…read more We were travelling from Florida visiting our son and daughter in law. My wife found that she had left behind an important medication. Lauren helped her tremendously and got her the medication she needed. Thank you so much! We highly recommend Vinnie's Pharmacy

My husband and I have been using A1 for over 10 years now. It's so nice to have a local Pharmacy…read morewho knows you by name. My husband started here when he had lost Insurance and couldn't afford the prices Walgreens and CVS wanted. Eric was willing to give him the best price possible. They are willing to go above and beyond for their customers. Always stocked with everything needed as well as snacks, drinks and small gifts.

Absolutely amazing pharmacy! The owner is personable works in the store. He remembers names, offers…read moreinformation when asked, and will help look for coupons that you don't know about. This is absolutely the best pharmacy! So glad I found this place. I have been a customer here for close to 10 years, and wouldn't give it up for anything!

I have had repeated negative experiences with Walgreens pharmacy. Staff often seems untrained,…read moredisorganized and dismissive. On multiple occasions I have been told my prescription was "already picked up" when I had not, forcing me to argue for something that should have been considered straight forward. The burden of proof is placed on the patient to prove Walgreens own errors. Phone calls go unanswered or left on hold for 30 plus minutes, only to be told to come in person. When I go in person, I am met with more confusion and shifting explanations, none resolve quickly. This is not just inconvenient, it is negligent when dealing with essential medication. Pharmacies have one job providing safe, timely and accurate access to prescriptions. At this point I have zero trust in their system or staff and will be transferring all prescriptions of myself and family members to CVS. This store is not amazing, they have a drive through, people. Convenience cannot replace incompetence! I would rather drive, walk, than risk my health or the health of my family members.

If you can go to any other Pharmacy on the planet please do that . This Pharmacy is completely…read moreincompetent . On three different times I have called for a refill they told me they had it to come pick it up I did do that after work . Then when I got there they didn't even have my medication in stock and did not bother to call me and let me wait all day drive there wait in line to tell me this . Even before I vacation they did this to me to where I could not have my medication to take him with me . Do not expect any type of customer service . Do not expect anyone to be in any hurry . It is the worst Pharmacy I have ever been to In My Life.

Customer service sucks. No one acknowledges you and only one register open. Rude employees. Will…read morenot return.

It's not much transit but they always have everything that I need. Never have a problem a they do…read morehave nice customer service

Open 24 hours, friendly staff, ample parking & fair pricing PLUS you can buy booze here!!!…read more#goodness!!!! Frequenting this CVS, I've not had a bad experience here at all. I find the store to be open, user friendly & always a sale abounding, I'm a fan. Additionally, I like their reward card program as you are often greeted, in email or at the store, with free or majorly discounted items. Hello. I got a free roll of paper towels just for frequenting the store & purchasing items. In comparison to other programs where it takes forever to amass the necessary points/balance to get anything free or a discount. So, way to go CVS... Booze, real rewards & late hours... Muah!!!

Switching to WALGREEN'S across the street. The pharmacist Kiet Hoang is rude and unfriendly. Has…read morelaughed at customers when asking for help and has stated that other pharmacists are less capable than him at their job. While trying to refill prescriptions for my diabetic grandmother visiting from out of the country, they have been unhelpful and rude. The customer service is sub par, and I wouldn't be surprised if over the years their clientele list has decreased, as I have talked to neighbors and others that have made the switch. They are not good for the friendly neighborhood atmosphere we have here in Chateau.