My doctor mistakenly sent our narcotics to this pharmacy in which the date for pickup changed. When it was time to pick up the narcotic the pharmacy guy did not put my narcotics in the bag but not in the bag at all it had my high blood pressure medication no narcotics then he slammed the window down with my husband Id on the other side and wrong medication. My husband had to go in and get his license and the correct medication. He recorded all this and we told our physician to never sent any prescription to that Walgreens ! This is the Walgreens going towards Baptist East read more

When you call, put on hold over and over. When the phone rings they put it back on hold, over and over and over. They are really bad about having medications in stock. Have to wait until they can get them ordered. Email you to say prescriptions are ready when they don't even have them in stock. read more

Waited 30 minutes on hold. Called back after their lunch time at 2. They told me it would be ready in hour and a half. Stayed in line at drive thru 20 minutes. Then told me it would be 20 to 30 minutes. Incredible read more

Worst pharmacy in Montgomery. No concept of customer service. I just set in the drive thru for 20 minutes while they let someone wait at the window. read more

If I could give a negative star rating I would. The pharmacy here is the worst I have ever seen at a Walgreens. They don't know how to contact the person if something is wrong with the prescription or if there is an issue. I dropped off my dogs prescription today at 1:20 came back at 5pm and they tell me it was not filled because there was no instructions on the prescription. 1st off why didn't the person taking the prescription notice or say something about 2nd when the pharmacist noticed the issue why didn't they call the vet or myself to say something is wrong but they didn't instead they wait till I come back to make me wait another 30 min before I can get it taken care of. Somebody at the corporate office of Walgreens needs to come do some more trading or something at this location. We had moved all our others prescriptions from this location because they never did anything correct. If you need your prescription filled take them to someplace more complaint and caring then this location. I hope someone from the corporate office will call me about this place. read more

I'm very pleased with the photo book I made here. The longest part was choosing the pictures I wanted in it. They make it the same day and it looks really good. Definitely worth the $29 I spent. An 8.5 x 11 starts at $24 but I added text. read more

Walgreens - a picture of a man and a child - Drugstores Near Me - Montgomery, Alabama

Very professional and friendly service. Store is very clean and I can pick up prescriptions 24/7.

We just switched to Adams drugs after going through so much crap with Walgreens we couldn't take it anymore. From saying our insurance company wouldn't pay for certain medications, (which they did in fact) to taking almost 12 hours to fill two prescriptions and making THREE trips up there to get and e-mailing me saying our prescription was ready and we get up there and they don't know anything about it. I have never seen such a disorganized, unfriendly place in my life! We haven't been with Adams but a few weeks, but so far, it has been great! No problems at all. I only wish there was something less than a 1 star review. read more

I called in at 11:30 to get a dildo. The staff was friendly and kindly directed me to the personal massager section. I then talked with the guy who asked me to try out his AIDS vaccine. We ended up having a good laugh and hooking up under the bridge on the highway afterwards. I think he gave me herpes. What a great night. read more

We use this Walgreens very often. In general I prefer Walgreens over the other big stores of this type. This particular Walgreens has always stood out to me for their great staffing and well kept store. I actually live slightly closer to another Walgreens but with out even thinking we go almost exclusively to this one, subtle great customer service will do that. General Walgreens tip, learn about register rewards. It is worth it. read more

I have been using this Walgreens for well over 10 years. In the past it was always quick and easy to get my prescriptions and the staff was helpful and friendly. It was also helpful that they were open 24 hours which came in handy after those late night ER visits. Now on to the present....the staff (with the exception of one) is always rude and acts like you are bothering them when you want to ask a question. They now close at 11 which presents a problem sometimes but I can understand the reasoning behind it. One of the pharmacists (a man that has been there for many years) will actually make comments that suggest that your question is stupid and that you should know the answer. The drive thru line is wrapped around the building 95% of the time and the line inside starts at the pharmacy counter and goes down one aisle 98% of the time. My last visit was after having some dental work done and was told to fill the pain medication that I was given and take one immediately before the numbness wore off. I took the prescription to Walgreens and told them that I would wait on it and explained the situation. I was told the wait would be 15-20 minutes which was fine because my mouth was still numb. I waited and waited and watched people who were waiting get their prescriptions. When the line died down enough that it wasn't almost to the drink machines I asked how much longer it would be because the numbness was wearing off and I was starting to feel the pain plus it had already been an hour instead of 15-20 minutes. She checked on it and said oops it was caught up because the insurance company required her to let me know that mixing the pain pills with another medicine I take could cause extreme drowsiness and thanked me for letting her know I was still waiting so that she could clear out the warning. Just a bit of info I have had pain pills prescribed before while on the other medicine and never had a problem with it being "caught up" due to a drowsiness warning. Even after she said she cleared it and it would be ready shortly it was still another hour and by this point I was in tears from the pain because the numbness was gone. The dental procedure took 45 minutes and it took 2 hours and 10 minutes to get the prescription after dropping it off. This Walgreens has become horrible to go to. Rude staff, long waits, staff claims insurance problems when in reality it's them not doing there job. Just a bit of info....I had another dental procedure done this week and since my dentist is in Prattville and I knew I would have issues with this Walgreens I went to the one in Prattville. I turned the prescription in and was told 15 minutes and it was ready in 5 and this was around 5:15 which is a busy time. The pharmacist at the Prattville location used to be at this one (Brown springs) and he recognized me and I asked why he was at Prattville now and he said he couldn't handle the unorganized, rude, and lying staff in Montgomery. He said that when he was there he did his job but also spent a lot of time "kissing butt and apologizing for things that were done or not done when he wasn't there." He also didn't have a problem with my prescription (pain medication) being "caught up" due to a drowsiness warning. I know this is an extremely long review but believe me if you are waiting at Brown springs Walgreens for a prescription you have time to read it a few times! read more

Fired this pharmacy after 15 plus years. The quantity was missing from my prescription. They would not call or accept a phone call from my doctor's office to get the missing quantity from the prescription. The pharmacist whom I have been dealing with for 15 years needs to be fired. He acted like he had never met me. Just plain rude! read more

Walgreens pharmacy is absolutely useless. Not helpful, friendly or competent. Dave yourself the headache and use another pharmacy, ANY other pharmacy! read more

I get my prescription filled here because it's cheaper than CVS where I live. I always have my doctors to send my prescriptions over and thank God they never cost an arm or a leg! read more

This Walgreens is terrible!!!! No matter what tiime of day, they never have enough workers. After waiting in line for almost 30 minutes, I finally was helped to drop off my script. The pharm tech asked me if August was 08. Really?! How can a pharm tech not know the order of the months. She then advised it would be an 1.5 wait, so I went to Publix. Sadly my insurance dropped Adam's Drugs. If you can go to Adams, go! They are easy breezy- get you in and out in minutes and are so friendly! Walgreens pharmacy embodies everything that's wrong in our health care system. read more

i have always had a positive experience with walgreens in mobile and montgomery alabama. the staff is friendly and helpful and their photo department is great! i highly recommend their photo department for all their products. i once made a mistake on my order and was disappointed about it only to find out it was as i had ordered it and the photo dept. tech was most professional and apologetic. thank you for all you do for us walgreens! read more

The pharmacy has the worst customer service ever. No empathy whatsoever... this is the 2nd time I've asked if they can call another location which they refuse to do ... not because it's against policy simply because they are lazy!! read more

If you want friendly, courteous, genuine service then don't expect to get it here. The pharmacy has rude disrespectful pharmacists there who could care less. I will never visit this store again. My experience was so horrible it was almost comical and unbelievable. I cannot recommend this store to anyone I wouldn't want anyone else to experience it. If I could get around it I wouldn't even give 1 star. read more

This pharmacy and retail store is the best in the state of alabama great customer service they really take care their customer