Pharmacy has no leadership or supervision. No one seems to be in charge. And I was told they lost my info because if you call they sometimes write your info on post-it notes and lose your info. Talk about lack of PMI/PPI. Still waiting for them to do what they were supposed to do when I called hours ago. read more

I would give this pharmacy a 0 if I could, it is the most unfriendly pharmacy ever. Not a smiling faces on the entire pharmacy staff. I went three to pick up one prescription , and the pharmacist told me to wait about 15 minutes. I waited for over an hour and was finally called forward. I paid and opened the bag, to find four syringes and no prescription. I told her there was supposed to be a prescription too. She checked the computer and told me have to wait couple more minutes which ended up to be another eighteen minutes. No apology, no smiles, just unfriendly, unprofessional service. I will be changing pharmacies before my next refill. read more

Nothing like LITERALLY sitting on hold to speak to the pharmacist for OVER 2 HOURS!!! No.. Not at once.... But everytime a pharmacist would answer after a 39 minute hold.... You Literally get hung up on.. 4xs in a row!!! You call the store because you seriously need to speak to a pharmacist due to possible allergic reaction to medication before taking it cuz of another script being taken... And the cashier says she cant leave the front to give a message to said pharmacy!! Asked if i could speak to manager... Manager confirms he is in the pharmacy right then and you ask if he can have pharmacist call you immediately. (All the while your husband is on his phone trying to get a pharmacist help ... Waiting online for same time frames only being hung up on after waiting half an hour!! IRRITATED AND PISSED!!! Will be searching out a new pharmacy!! read more

This is a deeply average Walgreens, but the generally nice staff and availability of products makes it my go-to drug store. My experiences here are usually running in and grabbing road snacks, perusing the seasonal aisle, getting photos printed, stocking up on my favorite dupe makeup brands, grabbing a last-minute birthday/holiday card, and getting my vitamins and basic medical supplies and over the counter pharmaceuticals. I have noticed the drive-through line can get long, but I don't generally ever use their pharmacy so I can't speak on how functional that part of the store is. For photo printing, if you need help with the kiosk someone would absolutely help you, but the setup is so janky, it's easier to just download the app and send in your photos that way. They also struggle to keep a lot of the most popular makeup products in stock I've noticed lately. More than once I've needed a Maybelline Master Precise Liquid Eyeliner and they're been completely out of stock for example. It doesn't help that their makeup aisle gets trashed pretty easily and it can be hard to find certain products sometimes. Ultimately, their makeup aisle is a lifesaver and generally does have a good variety of products stocked, but about 10% of the time it's a total let down. As far as vitamins and over-the-counter medicines go, they're usually not going to be the best price in town in my opinion unless you catch something specific on sale, but it is handy to have everything in one place. I'm able to stock up here as much as I do because their rewards system actually pays off, and they're constantly running a decent sale on something. My last experience at this location was getting my COVID-19 shot, and I had pretty mixed emotions about it. I booked my appointment online and saw they had several openings, and my brother called and was told they only had one opening and if he didn't take it he may have to wait several days until another appointment opened up. I immediately went online and changed my appointment time to 15 minutes after his so we could still carpool, and I'm sure it was an honest mistake somehow but it was pretty annoying. If anyone else is considering getting their vaccines at this location I absolutely recommend using the Walgreens website just in case. Otherwise, we got there filled out our paperwork, were informed they only distribute the Moderna vaccine (not our preference but it was fine), and got our shots in a tiny room off the side of the pharmacy. It was a little wild that the woman distributing our vaccines starting talking about how she hadn't gotten the vaccine yet because she wanted to wait until more testing was done and seemed to have a general distrust in the vaccine, but otherwise she was helpful and answered all our questions. Overall, I was impressed that I was able to make a next-day appointment to get my vaccine, but I just wish the process was set up more efficiently. read more

Walgreens - Just got the Moderna COVID-19 vaccine! - Drugstores Near Me - Mount Airy, North Carolina

They call 57 times, leave a message saying my medications are ready. I go to pick them up, they're not ready. EVERY SINGLE TIME! I tried to pick up my daughter's medication and they said the insurance won't fill it because it says she's a boy. I can't even understand what this has to do with cough medicine?! I said I'll pay for it out of pocket then! $75 for cough medicine and i left. Hate this pharmacy! read more

Let me ask you something How can the walgreens on Rockfor st in Mt Airy NC won't let me gave a pill from my prescription until the Dr fills it Scott the pharmacist says it's not a mainstance pill? But the one on Independence Bvd Mt Airy NC same town secs away will give me 2 or 3? Talking about double standards.I guess it's because I already reported Scott once before on this issue and he is paying me back.I wish he would find another job.Then I called Scott back would you believe he threw it up to me he had helped me plenty if time!!!! And over the phone was speaking over me then told everyone around could hear what my medicine was and what it was for! Wow walgreens great service.... read more

One of the worst Pharmacies, perhaps ever , in my experience. Rude store manager, totally inept,rude pharmacy techs. An all around bleep show. Shame on Walgreens for allowing this ...do yourself a favor and find another location read more

This has got to be the worst pharmacy ever i dropped off a prescription and was told 20-30 mins after 45 mins I pulled through the line for them to tell me it was never put in the system And I had to wait another 30 mins. The Hispanic girl is a b*** and needs to lose her job. She told me they were just to busy... to forget to do your job? They made no effort to make it right and was rude as hell. Worst customer service ever! I will drive an hour before I come back here. read more

Everyone that works here is wonderful! The pharmacy staff are the greatest!!! They are so nice and courteous. The store is always clean and well stocked. This is the only pharmacy I will use. read more