You really can't say anything negative about Walgreens. On vacation and forgot your medication? They've got you. Need anything from sunscreen to pool toys to bathing suits? Ditto. We're here in Naples for a week - twenty of us - and nearly every family forgot *something. One quick trip to Walgreens and I found everything. Birthday cards. Q-tips. Beach hat. Swim diapers. Bandaids. Check! This store is laid out similar to my home store except for the fabulously varied sunscreen and pool accoutrements you can only find in a coastal state. You can even pick up grocery basics without a trip to a supermarket. That gets a big thumbs up from me. read more

This place has horrible customer service in the pharmacy. The young boy I was on the phone with, hung up on me!!

Voted the worst Walgreens in business very hard to get a hold of someone on the phone. They hang up on you after holding for 30+ minutes your prescription is never ready in a timely manner most time it takes a couple days for it to be filled, and it is not a insurance issue it's a manpower issue read more

Pharmacist reprimanded and made it seem like I should know they didn't have the prescription

It's a drug store that has many different items! we went in for conditioner and ended up with that plus takis and cheese popcorn (skinny pop)! of course check the specials because i'd you buy two it's a better deal! I did observe a customer who was having difficulty putting his phone number in the kiosk to get his points-I was wondering why the cashier wasn't offering to do it for him so I offered! By the. he said he was just having. difficulty remembering his number. I felt so bad- but he did remember it and he did get the points! We chatted about the holidays and the cashier asked him if he was ready for the holidays- he said no. She said that's no good! and then he was so funny- he said- I haven't been ready since he was 12! He was spot on! So happy holidays one and -all! read more

When I need protection, I think Walgreens! Umm.. Not that kind... Sunblock... I need to protect my tender skin. Happy Presidents day! Another reason to enjoy the day off with family and friends. This place is Open 24 hours with pharmacy too. Larger store has a liquor store connected for easy in and out. They are well stocked and have plenty more to choose from the picture I posted has a bunch of beach chairs on display. Similar to Bass & Bass. The line seems to move fast here too. We went in for some candy and sun protection. They have house branded for less as an option for most everything. Staff were helpful for finding things and the manager jumped in to lighten up the line when the cashier up front got busy. He was very polite and made small talk with each customer without slowing the line. This place is in a good location for beach supplies, snacks and beverages. read more

Walgreens - Drugstores Near Me - Naples, Florida

To quote Jerry Seinfeld "You know how to take a reservation. You don't know how to hold the reservation. And that's really the most important part of the reservation!" I made an appointment to get a shingles vaccination for 11 AM. I arrived early to check in. I was asked to take a seat. 40 minutes later nothing. I waited in line again to speak to someone at the counter and asked if I would be getting my vaccination anytime soon. She shrugged. I asked if I should wait. She shrugged again. I left. Seriously? To requote Seinfeld "I don't think you know what it means to take a reservation!" AVOID AVOID AVOID this place!!!! read more

Terrible customer service and appearance of the staff horrendous! Unprofessional and lazy.

Super disappointed that the person working and checking out customers in photo wasn't wearing a mask. It's a pharmacy so, they should have higher standards. I'll be shopping at CVS going forward. read more

The service here (in photos and in check out) is the SLOWEST I have ever experienced. I waited in line to check out for a good 10 minutes and couldn't find an employee for help. While actually ringing me up, he moved slower than a turtle and asked me at least 4 times if I wanted to open a rewards card. Dude, please take no for an answer the first time. I was nearly late for a dinner reservation because of the slow service. My recommendation to this location would be to better staff the store and provide better training. read more

Clean, organized store. Friendly and helpful staff. Efficient pharmacy with a drive thru. Great selection of candies. And they have Ben and Jerry's. What more could you ask for? read more

Walgreens - a sign in a grocery store - Drugstores Near Me - Naples, Florida

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Stopped in to buy some tea and medicine for my cold. It was evening time on a Sunday night and the place was empty but everything neatly stacked on the shelves, easy to find, and the staff there was friendly and helpful. Got in and out very quickly and was very satisfied. read more

The pharmacist at this Walgreens could not be worse at customer service. They were out of my medication and when I asked if they knew when it was coming in, the pharmacist gave me a condescending reply. "There are other people besides you that take the same medication." It was ridiculous. I then asked if they could look up other Walgreens that have it in stock and she replied, "no you need to go search around like everyone else." I have had this script for many years and it's not even close to the first time they've been out but the other pharmacists have always sent me to another Walgreens. It was uncalled for and I will never use walgeeens again. read more

This pharmacy has been my favorite pharmacy for years. I noticed a change over the last year. I noticed they are out of my husbands and my medications. This last time was it for me. I called and drove around for a medication for my husband an entire afternoonAt one point I had a message that this medication was at a pharmacy 15 miles from my home. I got there and they said it was a mistake that it was my regular pharmacy. I went to my normal pharmacy, found out it was filled and waiting for me to pick it up at Airport and Vanderbilt Beach Road. Today I went to pick up one of my medications. I had a refill for another Med. I got to the pharmacy, this was my mistake, I had a refill for July 25. I went home and got the proper script, went back to the pharmacy they told me it was a day early. It was the date as the first script just a different month, why didn't they tell me the script could only be filled on the 25th??? They never gave me the medication that they had ready for me. I will never go back to that pharmacy ever again. read more

Wait time on the auto system is over 15 minutes & even then, the auto system is the worst I've ever encountered. It can't recognize American English as spoken by former English teachers with post graduate degrees. I've complained for three years but Walgreens doesn't care. read more