Post-surgery, I needed to get my prescriptions. The driver took me to the drive-through so I would not have to walk on my replaced hip. We were in a hurry, so I did not notice that only three of the five medications were filled. The pain meds and the blood thinner were missing. After I got home, I noticed that they were omitted. When I called about it, I was told, Yeah, we were out of them. I said I was frustrated that I was not informed at the time. I was then told that it was partially my fault, as I did not say I needed five meds. Mind you, I was just out of surgery and very foggy. read more

I am surprised how virulent most of these comments are .Perhaps none of them have ever been helped by Corey.I have just returned from there early this Saturday morning.Happily Corey was on duty.As always he was right on top of things-very professional, very knowledgable,very helpful and patient with a rather dull customer on the phone.His kindness and enthusiasm shines through.My wife has also noticed how he not only remembers people's names but how to spell them! He is certainly one of the local treasuers that make Northfield such a great wee town to belong to.Sincerely,Martin H. read more

Always friendly helpful people. The isles are a bit out of stock some days but I'm finding that everywhere.

Staff can be relatively friendly, but certain staff are very rude. Biggest issue is that this Walgreens is terrible with HIPPA compliance. No one likes to call the pharmacy or walk up to the counter and have their personal information and medications announced with no confirmation of PHI (personal health information). Regular patient or caller ID or not, it's unsettling. Overheard another patient complaining about this as well today. read more

If I could rate a zero I would. There are always staffing issues with the pharmacy. You just can't pick and choose hrs when you have staff. Sterling Drug is the best option in town. read more

I still regularly use this pharmacy out of limited options; however. They will call and text also email you saying your prescriptions are ready and then once you get there they are not filled. THIS HAS HAPPENED AT LEAST 4 TIMES in the short time of 3 months of picking up from them. Do not send there, they are often out of meds giving you only 10 at a time having to pay a co-pay each time. How can you be out if you have some? How can I have s'mores if I haven't had any yet? Anyway, no thumbs for them. read more

Almost a disaster of a pharmacy. Wait times are double what they tell you, the windows sometimes close early, and at least once my prescription has been entirely forgotten. Go to Northfield Pharmacy -- the service and professionalism there leave Walgreens in the shade. read more

If you need your meds, go somewhere else. The drive through is a joke and I don't have the ability to spend 30 minutes standing in line inside. read more

Do not use skip the line. What they mean is prepay and get in line. They want you inside hoping you will spend more money.

The 10-15 min wait turns into an hour, that's fun! Have to continually go back and ask. As I watch several cars go thru the drive up, and I'm still waiting....WTF. My ins never gets approved there. Funny that it does at CVS/Target and Walmart just fine. read more

this pharmacy is overcustomered. yes, that's a word. they cannot handle all the business it has. the manager even related that they are too small for the amount of prescriptions that are stuffed in their inbox, at least double the wait time, if not longer. the staff/pharmacist thinks its funny to answer the phone as "ziggy's" when you call in. take your business elsewhere if possible like i am read more

! star only because zero is not an option. On December 19, 2017 I went to the drive thru to pick up three prescriptions, one being new and two previous ones. They were packaged in two separate bags, one containing 2 old prescriptions and the new prescription in its own bag. Getting home I was sorting them in a weekly container when I noticed the "new" scrip was a different color. Thinking this was new I proceeded to sort them. When completing filling the containers I saw the "new" scrip had a different name on the container. The orgiinal bag it was in had my name on it. Now the worst part - I called Walgreens, getting the pharmacist and told her my story. I said I would not be driving back to exchange their mistake. She told me they did not offer delivery service and I told her neither did I, it was their mistake not mine. Getting into a heated conversation I was repeatedly told she was calling the police on me for illegally having someone else's prescription. Awhile later the manager called me and said he would be picking their mistake up and bringing my prescription to me. Their mistake is one part but the response was unbelievable. Calling the police on me for them giving me someone else's prescription? If I had not noticed the name on the container what would they say? Charge me for the wrong prescription? I will never go back to any Walgreens for their lack of customer service or concern for what they did. I did save the name of the person whose prescription I had. read more

Stopped by the drive thru walgreen pharmacy last night to drop of a prescription from a recent urgent care visit. Chelsea the lady running the drive thru through was very unprofessional when I asked her what time they would be closing. She said, we close at 9 PM, but tonight we will probably close early. What kind of pharmacy is this? Close early so people that are trying to get their medications in the hours you say your open and cannot because you closed early? Well I came back regardless before walgreens closed. However lucky me got Chelsea again. Chelsea informed me that my prescriptions were denied by my insurance that i would need to pay cash. I asked her to rerun it. She said no, they only way is to pay cash. So I said fine, I will call walmart and if they go through my insurance I am going to be angry I am driving out of my way to get something I came here for. Sure enough walmart was able to fill my prescription ASAP. No issues with my insurance. Funny... I think the only thing wrong was Chelsea would have rather went home early then go the extra mile for a walgreens customer. I wont be going back to Walgreens and honestly Chelsea needs more training on customer service and maybe not be working with public. read more