I've been here 2days in a row to fill and get a prescription it was an 2hr wait each time in the drive thru it's ridiculous

Rude customer service. I expect no more from a poorly educated individual with cheap nail polish. I recommend a raise to be able to afford a decent hair stylist, it would appeal to customer relations if the lady at the photo counter was the least bit presentable. read more

Customer Service is Dead! The same young lady answered all three of my calls. Each time, she seemed to be mumbling. I informed her that I could barely understand her. She seemed to 'could care less'. I'm assuming that she serves your pharmacy patrons as that was the option I selected, each call, from your automated system. Why'd I call 3X's? I'm so glad that you asked! The first call she placed me on hold to transfer me to the right person to answer my question. 20-minutes into a call experience that toggled back and forth between a series of rings and hold music, I hung up and called back. The second call...see above. The third call, she answered my question with a hard "no". The question: Can I get a TB shot for work at your store? The entire world is under a lot of pressure due to realities that need not be stated here because it's all redundant. Therefore, I understand why one who serves in the healthcare industry is under a triple dose of said pressure. However, if a consumer makes a request for a service, the last thing that he/she should experience is anything short of, at the very least, a recommendation to an alternative option to satisfy consumer's/patron's request, even if that requires a little research on the "professionals" side of the encounter. Your Olympia Fields front counter staff seems to lack the basic skills of service to paying consumers. Get it together. Just sad. Train your people. Clean house. read more

I love this store. The staff is always very professional, understanding, patient, and helpful. And welcome back to a neighborhood employee "Donnie". Going here is like being around family. read more

The store staff is friendly and helpful, but the pharmacy is woefully understaffed. I've had to step out of line to leave many times.

I am always happy with this Walgreens, I find the employees friendly and helpful. They are failing in cleanliness, this last time I had to use the bathroom while shopping the one stall door did not lock, there was no toilet paper in the stall that was locking, and no soap. During this time I think not only the store floor should be clean but so should the restrooms. read more

I shopped at this Walgreens this past week. Typically the staff are very friendly and professional. However; this time there was a young lady at the register with long braids and it seemed as if though she was rude or disturbed by waiting on customers. I had to go in her line more than once, due to the fact that I had to pick up another item and both experiences were the same. Please watch your film and see how staff is treating your customers. Your name is your brand and you don't want anybody ruining it. read more

This is my favorite Walgreens! Everybody is so nice and pleasant every single time I come in. Especially the short female cashier that works weekday evenings she is so sweet! read more

I politely asked the manager on duty where the restroom was and was met with an excessive amount of attitude. It completely caught me off guard considering the store was practically empty and she was stocking shelves. I planned on buying lunch for my construction crew working in the area but decided to go elsewhere because I was put off by her behavior, especially from the store manager. read more

I will never get an Rx filled here again! I dropped it off here because its right up the street from my daughters doctor. Their doctor emails your script conveniently to the pharmacy for you so that was not an issue (having the scripts), but the issue at hand was their service. Its SLOOOOOOOOOOOOOOOOOOOOW, YES just like that. I totally hate giving 1 star reviews,but they brought this upon themselves. Then, to top it off they were shift changing so that caused my wait to be an additional 35 min. . Lastly initial spark for this Yelp was that, I was told, by the tech my order would be ready in about an hour(it was 3:45pm when she said this) and my order was not filled and given to me until 6:13pm ! So what did I end up doing? Buying unnecessary things(make-up and candy). The only thing that made me not complain to management was their pharmacist was very informative and concerned about my baby's medicine. He even called the Dr. office questioning her, in regards to a dosage he was concerned about. Other than that I will not be refilling none of my Rx here! read more

The pharmacy is rude and most seems to have an attitude. I have dealt with Courtney she seems to be the only one with customer service skills. After today I will be going to a different location or maybe try Meijers and leave Walgreens all together. read more

I really like this Walgreens. Every time I come here my prescription is filled right away. On average I have to wait about 10 minutes. The tech is very nice and helpful and the pharmacist is very knowledgable. I have gotten my prescriptions here for along time. I had switched to the Walgreens on governors for convience but recently switched back to this walgreens because they are more efficient and timely. read more

Good experiences here. Never had a prescription filled but have seeked the advice if the pharmacist and was treated very professionally. The staff is helpful when you ask for help. They don't ask you if you need help. read more

Zoriana f is Pharmacy technician and she's the rudest and slowest person. Whenever me and my mom go she always is rude and never give me my medication on time and I need it. read more

DO NOT GO HERE! I just transferred my prescription there and the other Walgreens took 1-2 days, this location I'm going on 3 weeks! Their attitude is terrible and only when I said I was going to make a complaint to Walgreens Corporate did they become slightly helpful. read more

Lousy service. Snotty clerks. Tried to buy batteries but couldn't get the sale price without a stupid walgreens card. Will not be shopping at walgreens anymore and will be pulling all my prescriptions to local pharmacy. Hope they fold and go out of buisness. read more