Poor Customerservice at the pharmacy. The pharmacist in charge (Ann) is so busy at the computer that she completely ignores customer standing in line. I understand she's prepping prescriptions for future pick up. But she's doing so at the expense of current in the store customers who have to wait in lines while she pretends we do not exist. read more

I couldn't believe the Outstanding Customer Service from the team at this Walgreens, even when I was Distraught looking for an item, someone helped me find exactly what I needed. Furthermore, my spirits were lifted, and I was flabbergasted by the enthusiasm of the Kind-Hearted Megan, who was very much Pushing for the Red-Nose Day Bracelets and adding up the change for those without, I very much Follow red nose day, and was inspired by the flux of events that she had with one sale that trickled down the Walgreens line, my heart was truly touched, while she was even wearing one and the mask herself! She deserves a raise and Management if she isn't already, Kudos to Walgreens of Belford, NJ. :) read more

Walgreens - a man wearing a bracelet that reads no one is illegal - Cosmetics & Beauty Supply Near Me - Port Monmouth, New Jersey

Called at 10:30 in the morning for my prescription to be refilled SPECIFICALLY because I had a doctors appointment at 1:30pm. They told me it'd be ready in 1 & 1/2 hours which is 12pm. I pull up at 1pm and was told they didn't do it & now i have to wait 15 minutes in the parking lot for it. Complete disaster. Do not go here if you need something urgently for any type of appointment. read more

This place is gross. Filthy, outdated, neglected and garbage all over the exit and parking lot. The floors are dirty bathroom was DISGUSTING!! I'm surprised Walgreens puts their name on this place, and I'm more surprised the board of health hasn't shut it down. This was my first time there.... and definitely my last. read more

This location needs a major renovation and the pharmacy is run very poorly. You do not get your prescriptions unless you go there (sometimes more than once) and ask for it and sometimes have to stand there and wait. Unacceptable read more

I would like to file an official complaint against store# 13717 and more specifically an employee named Jessica who identified herself as the store manager. Today, February 24, 2021, at approximately 1:15 pm, I was in the Port Monmouth Walgreens Store# 13717 which I frequent quite often due to it's proximity of less than half a mile to my home. While browsing in the makeup section I stopped to view the various types of brushes before making a selection. I then proceeded to the pet aisle as I recently became a fur mom and wanted to pick up treats for my puppy. After making my choices I proceeded toward the checkout line. During this time I was also on the phone as I received a work related text message from my assistant that required an immediate response, so I stopped in the middle of the aisle to reply via text. When I approached the register, a gentleman stood before me checking out. While waiting I peeked my head around the electronics aisle to take a look at the Bluetooth speakers - none interested me, so I went back to my place in line. While I was punching in my phone number of my Walgreens rewards card, my head was down when I heard the cashier who was ringing me up say "she was stealing". I looked up after paying and placing my wallet back in my purse. The "store manager" Jessica stood in front of me with stickers on her hand. I assumed that she was offering a coupon for one of the items I purchased. That thought was immediately obliterated as Jessica proceeded to tell me that she saw me on camera switching price tags and stealing. She then went on to tell me that she wanted to look in my purse. I became extremely upset as there was a line of people behind me and I was being accused of theft. I asked Jessica to see the camera and she refused. I then asked her to call the police since I'm not a thief and I would never steal. Again, she refused and sarcastically told me to "have a nice day". As I gathered my belongings, I asked the cashier and Jessica repeatedly for another manager, regional or corporate contact and the only information she provided was a survey on the bottom of my receipt. This experience was not only embarrassing it was quite traumatizing as I have never been accused of stealing. Jessica was extremely unprofessional, quite arrogant in her approach and her accusations were completely false. In this climate of minority individuals being threatened, injured and even killed over misunderstandings and misinformation; I find it incredibly reckless and irresponsible of this employee to accuse me of stealing without any proof. The mere fact that the police were never called, I was not given an opportunity to view the evidence of said theft and I was allowed to leave the store of my own free will, leads me to believe that this was an incident of racial profiling. I am a banking executive with over 20 years in the industry. I am bonded and entrusted with large sums of money on a daily basis. I am a homeowner, parent and respected member of society. Why would I risk my livelihood for BEEF JERKY?!?! Jessica stated that I switched tags for beef jerky. I am extremely offended, traumatized and truly hurt that in a store full of customers, I would be accused of a crime with no proof and subjected to rude, unprofessional behavior for unsubstantiated claims. I will never set foot in this store again, as there is a Rite Aid in the same proximity. I returned to the store within minutes to return everything that I had purchased since I refuse to spend my hard-earned money in a place that would embarrass me and falsely accuse me of theft. I believe that sensitivity training, as well as loss prevention training should be mandatory and immediate. I would hate for a family member or friend of mine to be subjected to racial profiling and end up being treated the way I was. Thank you for your time and attention to this matter, I look forward to a reply from you read more

This place is great if you ever need medicine, makeup, or anything else. The store has things in it that go with seasonal holidays and they sell medicines that you can get if you are on a budget. Some medicine can be on the pricey side but it is worth it if your family is getting sick. I personally think the staff is great. You can get your medicine from the doctor shipped there and the pharmacist will give you your order. The store is very clean and never looks dirty. read more

Pharmacist and tech came though in a big way, helping me with emergency supply of Rx while i waited for my doctor to respond.

this store is clean and organized..but the store mananger has green and blue hair ..nothing to do with Halloween ,,its been like this since the summer and its very disturbing to ask a question to a woman who u cannot respect and looks like a clown ..and never has an answer for u ...she goes to check and never comes back with an answer....for shame read more