In the 12 years I have lived in NM I have lost track of the number of times I have visited this location. I am always amazed by how many different items they can fit in such a small place. Staff has always been friendly and the store is always well stocked and clean. read more

Walgreens - Drugstores Near Me - Rio Rancho, New Mexico

They have the worst pharmacy on the planet takes them 1 1/2 weeks to fill a PERSCRIPTION it's ridiculous

Worst place to get a prescription filled. It has now been over 24 hours since submitted and when I went there all they could say was, we are working it. We have a backlog. What a day back log? Really. Is staff that slow? Unacceptable! If you can't fill your prescriptions be honest and tell the hospitals. Don't take on more and have people wait over 24 hours for their medicine read more

Walgreens - Pharmacist used her rewards - Drugstores Near Me - Rio Rancho, New Mexico

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This pharmacy is awful, Tony especially! He with holds prescriptions, and lies about calling physicians. I had Dr office on phone, while he stated "I called yesterday, they didn't answer" NO such call ever happened. He is by far the worst person in a position of authority to put "holds" on much needed medication. He shouldn't be working in patient care, in any capacity! read more

Walgreens pharmacy did not run my prescription through my insurance carrier and instead charged the full amount to my credit card on file, which was discovered after the fact. No warning, , no courtesy call, nothing. The day before the same pharmacy ran another prescription I had through my insurance so they had my insurance information. I called the pharmacy and they lied and stated my insurance company had "rejected the claim." This was confirmed as false by my insurance carrier, I called to speak to the pharmacy manager who would not talk to me directly, but said it was too late and there was nothing they could do, This is considered fraud. Please be warned! read more

The lack of staff customer service skills at this Walgreens pharmacy is unbelievable. The drive thru lines are consistently 5+ cars long and the line is long when you go inside too. The average wait in my experience ranges between 20-30 minutes. The techs are scatter brained and unfriendly. Today I experienced discrimination and eye rolling from the techs - this will be the last time I go to this location. I highly recommend that the staff be sent to customer service training and receive instructions on how to work more efficiently. read more

The employees have the worst attitudes, any time I ask for help, or literally anything they act like they hate their jobs. Not a hi how are you, how can I help you, just walk over with a blank stare. Makes your customers feel like they interrupted your day by asking for a product that's locked up by the employees. This has been my experience the past 5 times. read more

I was in for vacinnations. upon entering store clerk directed me to pharmacy. waited briefly while shots were prepared. received injections and left. read more

They treat their customers like crap. Pharmacist is the worse. Need to remember that we pay their salaries.

I picked my meds today. Your pharmacy staff is unhelpful, unfriendly, and unprofessional. The management is aware of these problems, and yet they do nothing to improve it. read more

Had to get antibiotics prescription filled from the ER. Dropped it off in the evening, they said to come back the next morning. When I went back the next morning at 11 am it was not ready. I called another store to see if I could get it transferred to another Walgreens that could fill it faster. The other store said it was showing as ready in the system, so I would need to contact the first store. I went back and got the paper prescription - it wasn't ready - and took it to a completely different pharmacy chain. I think they are making their electronic system look like scripts are ready when they are not. Falsifying records. Also, other times, very long waits. Sometimes in store they are nice, sometimes rude. I often regret coming here. Spare yourself, there are a lot of other stores. read more

Worst pharmacy I have ever been to! I have never been spoken to in such a demeaning manner, and when I spoke to the store manager she just stuck up for them. Their app continually sends you text messages that say your meds are ready and you get to the store and they don't even bother to apologize!! I truly think that EVERY ONE of their pharmacy technicians and pharmacists need some customer service training and a real good look at their yelp reviews so that they can see that their nasty attitudes have lost the Walgreens Corporation!! read more

WORST WALGREENS PHARMACY I'VE EVER EXPERIENCED! Where to start, pharmacy staff is rude & give snide remarks. Forget asking questions, they are clueless & misinformed information is given. I've since started using a other Walgreens Pharmacy location 45 minutes away...much better service and reliable. In all seriousness, I'm 39 years old & take few medications, can't imagine being over 80 & having a heart attack because staff told me a medication was discontinued. SMH. read more

Dr. called in my prescription and I went by Walgreen's the next day to pick it up. The pharmacy was closed for lunch. Went by the next day and the entire store was closed due to maintenance. Went by today, 7 days after my doctor called in my medication, and they are still closed for maintenance. Drive through was open, but I'm not waiting an hour in line to pick up my medications. The store by far is the worst Walgreen's I've ever been in. Will never use them again. read more

Worst customer service ever! The pharmacy staff is extremely rude! They are not friendly, helpful, or empathetic! Rx are never on time and when you call they just hang up on you! Worst business ever!!! read more

I went into this store this evening wearing a mask like I should. Question, with today's virus protection why is the pharmacy tech dispensing pills not wearing a mask. Seems like you're not practicing what you are preaching. read more

Wouldn't honor ther ad Manager had to call another manager in other state took my number to call me at later date read more

Worst pharmacy I've ever been too. Very rude staff. I'd expect it from at least one of the workers but when all of them are rude then it's a problem. read more

Terrible service at the pharmacy. Waited in line only to be told the script I had my Dr call in 2 days prior was not ready. Told it would be 15 minutes. Waited in my car as I can't stand that long due to back pain. Went back in and the line was very long. Decided to try the drive through. Waited in that line 45 minutes still had three cars ahead of me. Went back inside and asked at the counter if it was ready. The clerk said yes but I had to wait in line again. I said I can't due to back pain and had already waited at drive through. Heard someone waiting in line make a whining sound at me. I just said I'd go back later. So good customer service would have been to get it for me since I'd already waited an hour. Also this has happened several times where they hold it and won't fill it until I come. I'm going to change pharmacies next month never going back here. To the kind compassionate person who made fun of me bafungu. read more

I've used this Walgreens for years. They're consistently timely, courteous & have treated me right. No worries here.