Update: I had sent an email about this experience to corporate CVS. Well, guess what? The local…read morestore called me and now willing to replace my remaining supply. Once I got them home I did an experiment. I took one pill from the old supply and one from the new. Placed them on a plate and added water. The old one dissolved into foam instantly, the new one did not. Proof to the pharmacist that this is not all in my mind. I will be sending a complaint on this lot to the FDA. Coincidentally there was a large article in the NY Times about how most of the drugs now used in the U.S. are being made in substandard conditions with poor quality control in foreign countries.

Very good about being helpful and courteous. The pharmacy has text messages to let you know when…read moreyour prescription is ready so that's cool. And the seven day per week hours of the pharmacy is good because there is always someone there to answer questions all seven days of the week.

This downtown drug store reminds me of the ones from my hometown area back in IL. It has that…read moreold/small town feel that reminds you of years ago. They carry a large variety of items if you needs to pick up a gift or just something for the home. The staff here is super friendly and always helpful. I wish more businesses were like this. I'll choose Kemper over CVS or Walgreens anyday.

This pharmacy is the best! They go above and beyond to help their customers. I can't say enough…read moreabout how they helped my mom get a medication not even Walgreens or CVS would even take the ime to get! They aim to serve. Thanks Rachel and the other pharmacy staff, if you didn't take the time to help my mom would of been in a terrible situation. Bless you!!!

Store has really tanked since shift manager Zack left. There are lots of new faces and employers…read moreand they aren't always well trained. Coupons don't always scan or come off like they are supposed to. I understand that this issue needs to be corrected by a higher up department but sometimes depending on who's working they are sometimes unwilling to help or correct the issue when it's not the customers fault. The store employees are so scared to override coupons or type them in manually which is frustrating. Big brother is watching stores closely and not allowing store level staff to take care of the customer. My photo order was marked as being done but at pickup they couldn't find it. I was told the printer was down and it didn't print. Annoying that my order would have been marked as completed as this was a time waster.

Don't even bother and find another pharmacy in the area. Always a long wait, one specific…read morepharmacist is HORRIBLE!!

Outstanding - beautiful store! Their service is above and beyond. Whether you do curbside or…read moreinside. They have everything you need.

I couldn't be more impressed with the Sushi served at the Coborn's in Otsego. The quality is the…read moreabsolute best I have had in in 20+ years since returning to the States from overseas. On top of that the customer service is amazing! If you haven't tried it you are definitely missing out!

My husband was very sick with Pneumonia. Provider wanted him…read morein the hospital, but he would not go, so he sent some prescriptions to Walgreens to start right away. Got to Walgreens and was told that there was no pharmacist. Ran back to the urgent care and had them sent to Cub. I know people get sick and shit happens, but this was the first time we were done wrong. A few weeks ago, I was waiting for 2 prescriptions for my husband who was suffering from a terrible Gout flare up. I was told his prescriptions would be ready in 15 minutes. An hour later I was still waiting. Finally got the prescription and went home. Only had one of his prescriptions in the bag. Had to go back and pick up the other one. Called the urgent care to make sure they were both sent in. Yes they were both sent in. Not even an appology!!!! HATE Walgreens and I don't trust them at all. Sat next to really nice lady while I was waiting. She was called and told her rx was ready. She drove all the way from Andover and when she got there to pick it up, they told her they didnt even carry the prescription she was there to pick up!!! This is just shameful. Please BEWARE!!!

Nikki was phenomenal. My insurance covers most of my medications but one due to brand name…read more(insurance I know) but she gave me a discount card, talked to me about pricing and offered to order one that was a different brand that insurance would cover that they're out of stock of. Super thoughtful, sadly I couldn't wait and needed it ASAP so had to eat the bill but thank you Nikki!