Just attempted to schedule an appointment but changed my mind after speaking with the scheduler…read more She was short and had a strange attitude; it seemed like because they were booked out for later dates she didn't want to schedule anything.

What a wonderful dermatology clinic. It is easy to make appointments, they are very accommodating,…read more and great at what they do. Each Dr listens carefully to your needs and helps you find the right pathway for you. Highly recommend them!

Service was fine but I was invited to pay for my visit in full that would then include a free…read morefollow up visit within 30 days. I did so. I have been billed for that second visit even though it took place within 30 days of the initial appointment. I am finding no consideration for them to honor the verbal offer from the technician. Very poor showing in my book. Everything is recorded either an audio or visual recording throughout the appointment but my request to have that reviewed has been not met with any cooperation. The second visit bill is $140 something. While it is kind of about the money, it is much more about the whole process of being told one thing and then getting no support about the situation. Because of this, I rate my experience not good.

I've been coming here for about half a year now and I'm so happy with my choice! Prices are…read morereasonable and they're willing to work with you on modifications if you need it. I started with one package and I've upgraded/added more body parts to my plan since I'm so happy with the results I'm seeing! Some sections will definitely take many more sessions than others, but that is also for my own health & safety and I'd rather take it a little slower than risk any harm anyway.

I reviewed Permanent Choice of Maple Grove a while back and I now have an update…read more They reached out to me after reading my original review and acknowledged that they had some issues at the time (said they were in transition learning new machines / techniques) and they apologized and wanted to make it right. I appreciated that. How many businesses do that? Like 0? I can't speak to how their service has been since then, as I have not been a client. But if they have invested in newer technology - and trained staff well - then maybe the experience would be different today. I should also note that they proactively offered to refund a portion of my money - which I initially declined, but they insisted in order to reconcile and make it right. I am changing my rating from 2 stars to 4 stars - not because they refunded some money but because it means a lot for a business to take accountability for their work. They should get credit for that. And the opportunity for a second chance, since they are willing to stand behind their work. After what I've learned, my recommendation is to try a couple of places, see what their recommended approach is (as there are some options, like laser and different kinds of electrolysis), maybe try 1 session so that you can compare approaches (keeping in mind that permanent hair removal results are not immediate, unfortunately), and see where you are most comfortable. (That's probably way more effort than you anticipated (Sorry!) but could be worth it.)

Had my first hydrafacial with Ana today!! Such a lovely pampering experience! Before I came in for…read moremy appointment there were quite a few forms I had to fill out but it gave her a ton of great info to help recommend the best treatment for me and so she could understand my hopes, desires, and goals for the treatment. I had heard a lot of rave reviews about hydrafacials from friends and colleagues so wanted to try it and this was the best rated location closest to me. I was not disappointed! The experience was so much fun, so relaxing, and I loved that the bed/chair? Was heated! The extraction part was a bit painful but I think it's cause I've never had such a deep clean facial, super excited to come back again in 6 weeks again see the results in a few days!

I had a Halo Laser Treatment in early December 2025…read more Let me first say that everyone at the location were great. It is the treatment and recovery that were very disappointing and painful. I was warned of the post treatment burning sensation and of the possibility of inflammation. Those both happened to a degree which I don't feel I was warned about. On day 6, I developed what I thought was a rash/infection by my mouth. I contacted my doctor since it was a Sunday, and was advised to be seen in person. Turned out that I had gotten shingles (I have been vaccinated)! I was prescribed an Antiviral as well as some ointment. I had also sent an email to Belladerm. They did contact me on Monday and offered to call in a prescription for an Antiviral. I feel like some sort of partial refund for the issue would have been an appropriate gesture. I will say that my skin tone from the treatment is a little better, but not TWO THOUSAND dollars better (plus the cost of the doctors visit and prescriptions). It was not money well spent. I did learn my lesson.

I had lip filler done with Tara and she is absolutely amazing! The results look so natural, I…read morecouldn't be happier!

I never had any Botox to my face before as I was hesitant that it would look artificial. After I…read morewas sent a birthday special, I figured there isn't a better time than now to try it. I have NEVER BEEN HAPPIER from the look to the service! First, the environment is so clean and welcoming without looking like a hospital! The overall spa has such a boutiquey vibe and aesthetic. So beautifully decorated. I had my appointment with Kristina the PA and she was nothing short of amazing! She made me feel so comfortable and was reassuring about my concerns. It was an almost painless experience. I had a few different things done but I look so natural and absolutely love the results! I look so refreshed and have been getting so many compliments! I will definitely be coming back here. Everyone was so professional and friendly! Great work!!

During my IPL photofacial, the technician burned part of my eyebrows off! Didn't apologize, just…read moresaid she should have used a smaller crystal. Unbelievable. I've had other photofacials done before & have NEVER had this happen. I'll never go back to this place.

I had a great experience last week with my IPL photo facial! It really diminished my red spider…read moreveins on my face! She was very nice and made me feel really comfortable. I'll be returning for more treatments! Thanks so much!

I came here after not being satisfied with my former rheumatologist. This practice was highly…read morerecommended to me by three people. When I walked in I was immediately greeted and was helped with my check in. After my paperwork was done, I sat in the lobby and waited for my nurse. I wasn't even sitting there for 3 minutes and I was called back. Again was greeted with a smile and treated very well. After the nurse was done with me she said the dr would be in in a few minutes. (How many times have you heard that, right?!) lol Well the dr came in just a couple minutes later. Again I was greeted with a smile. The dr was very personable and thorough. I am so glad I found this place!!

whoever is answering the phone at the maple grove alligna primary care desk- "Shalika" needs to be…read morefired. this woman was very rude, couldn't remember what doctor I wanted to see, asked me to repeat the doctors name 4 times and was wholly unhelpful. please get front desk people who can actually do their job. so unprofessional.

The administrative staff here is dishonest and unhelpful. They are perfectly OK with false coding…read moreto insurance companies. Their response is to say they coded correctly when their coding results in tests associated with illness that does not exist. They do not answer questions that they are asked and their idea of providing details is to give you details of your bill.