i had medicine called in for my eye which was swollen and irritated due to my cortnia was scratched. one of the pharmacist from Walgreens refused to give me my medicine because the phone number sent by my doc was different than the one that I told them. so I gave them the correct number and they said I should have said the right number first. so had to suffer until I could get the prescription transferred to a different pharmacy. then no problem from walmart pharmacy. Walgreens pharmacy on mccrays mill rd sumter sc read more

The pharmacy here is terrible. If you need to pick up medication, expect to wait for two hours or more. Covid or not, go to a different pharmacy. The drive through line is so big cars are wrapped around the entire business. read more

This walgreens sucks..... Waited in drive thru 25 minutes for 1 car that sat there waiting on them to refill her multiple perscriptions and when i got to the window, the twit could not find my perscription.... Called the Dr. and they checked andf the medicine was there.. I will not use this store or any other walgreens for anything again read more

I know the pandemic has a cause for people to say this Pharmacy is terrible due to lack of service, but to see what I experienced today at this Pharmacy has me very concerned about this Pharmacys COVID policy!!!I went to Walgreens on MaCrays Mill Rd to get my meds like everyone else in this time of the Covid Pandemic and saw something today which just blew my mind at this (Particular) store!! I was waiting in line to get my meds after I called my meds in two hours prior only to arrive and not have them filled yet which is probably expected as this always happens at this store, so the Pharma Tec told me it would be another 15 minutes and I sat down in a corner chair for another 35 minutes.A Mother with her Child pulled up to the drive thru window who apparently didn't have all her info.The Pharmacist,or Tecnition told her she needed to come inside.The Mother with her baby girl said she couldn't because the child had Covid which was the right thing to do.Two minutes later this Mother who I totally have compassion for comes into the store and goes in front of the entire line of people who have been waiting for meds such as myself for about a hour who was told to do so by the window Tec which is totally fine except her child has Covid and neither one has masks ,so now the entire store has been exposed.The Pharma Tec,orPharmacist who knew her child had Covid allowed her to walk in with no mask or protection went straight to the counter and apologized to everyone because her child had Covid who now exposed everyone inside this store even after she went to the drive thru and TOLD the Pharmacist Tec,or Pharmcist this only to be allowed to come in the store.Both of them looked sick!!I was shocked as there must be some kind of policy on this to not expose the whole store to COVID!!While she aplogized she said she had just flown back into this country with her child.I couldn't believe that Walgreens would allow this at no fault to the mother and child as the Pharma Tec,or Pharmacist allowed this to happen!!!The mother with no mask including her child who had Covid touched the key pad and the Pharma Tec took her phone for her info then wiped clean HER hands quickly afterward with a disinfectant, but did nothing to clean anything else and allowed another customer to walk up and put their hands on everything that had just been touched with no consideration for other people.I got up and politely asked for my meds and told the Pharma Tec they need to wipe this down with a wipe,or disinfectant which they did after I requested this knowing what had just happened.They didn't even care until told them.I left the store shocked with them knowing what they did and came home.I thought on this situation for a while and said I need to call store Walgreens Manager and let them know there needs to be some policy changes and made the complaint.The Manager at this store said this was unacceptable which I think we can ALL agree.I don't know if anything was done as I said everything should be on Video after letting her know what happened, but to expose everyone with this kind of neglect is unacceptable!!!They could of sent someone outside to help this mother, or even provide them with masks before they came in the store should of been TOP PRIORTY instead of exposing the entire store.They could of sent a Pharma Tec out to her car to help her and her child.I for one will not be going back to the store just for the lack of consideration for other people.I do hope this Mother and Child are doing better, but to expose every other child and person inside this store including myself trying to do the right thing to stay safe is just UNEXCEPTABLE on this stores part.The Manager seemed to takek the complaint seriously over the phone and said this was totally unacceptable!!!.Hopefully there will be policy changes and everyone who knew they got exposed and those who didn't know will be fine due this stores total neglect. read more

My family and I have used this Walgreen store for several years. The staff is always helpful and polite.

Got a text message and an email that my COPD medication was ready to pick up. I went out in the freezing cold to get it and when I arrived they told me that the medication wasn't really in and the reason I got the message was because it was the last day of the year and they needed to clear out their computer systems. Instead of calling me and telling me this, I had to drive 15 miles only to go elsewhere to get the prescription filled. They told me no walgreens in the city had what I needed but it took me one phone call to another store to get the prescription. I will not be returning to this store read more