Always really nice, courteous, fast. Thanks folks. Disregard the meth head comments - people saying they can't get instant access to pseudoephedrine in other Yelp reviews are being ridiculous. Pseudoephedrine has to be held behind the counter because addicts steal every box if they aren't. lol. Get a grip. It takes them 3 minutes to go grab it. Be happy you have access to modern medicine at an incredibly cheap price, psychos. read more

I get held hostage because of there janky machines. Trying to buy Sudafed that is regulated and machine goes down in the middle of transaction and can't buy it now. Tell me I have to wait until there system works. The pharmacist is nice and tries to ring me up and I'm Locked out because the state thinks I just bought when in fact I haven't. I said here is cash, and give me the Sudafed you think and know I haven't purchased and the manager with attitude blurts out "it's against the law, try going somewhere else" knowing I'd be locked out Lori the manager has a bad attitude and is rude. She obviously is not a problem solver. I recommend going elsewhere. Walgreens should get rid of her as a manager. Be nice to your customers instead of telling me to go down the street read more

I wish I could leave zero stars for this pharmacy. It's hard enough dealing with the judgement from the world that I have ADHD, but to also have to deal with it form anyone is healthcare of any kind is unacceptable. I went for 20+ years managing without medication, but when I started managing multiple locations and over 50 people I needed something. So now I take a very small dose 15mg, just enough to get me through my work day, and these people at the HWY 99 & 99th St. location are HORRIBLE. I can legally call in and pick up my Rx up to 3 days before it's due. If I remember I try hard to do that. I manage a team of 65 traveling and as hoc employees so I'm working 5-10's and 4-8 hours on the weekend, plus and travel fairly regularly so there's a lot going on. Yesterday when I called the "lady" who didn't give me her name, told me I was trying to pick it up too soon and I "should have enough" (which I do). She was SO RUDE when I asked why I cant just call it in since I'm in the 3 day window, and pick it up whenever they say I'm "allowed" to, I let her know that last month when I called the day before (as instructed) they had just ran out and I had to wait 3 days for them to "borrow some" from another pharmacy, which is also illegal to transport a controlled substance in that manner, but whatever. So anyway, this unnamed person decides I'm a drug a drug seeker and told me that every pharmacy has different policies and if I don't like theirs, feel free to transfer my prescription to somewhere else. Today I call, because she said I could yesterday, and was told (after she looked to see if they had any) that I technically can't call it in until the end of the 30th day?? which make zero damn sense. I have worked in healthcare for over 30 years and I have NEVER had to deal with this level of nonsense. I cannot wait to pick up my last RX with these asshats so I can pay full fees at Fred Meyer's where they actually know what they're doing and don't treat their patrons like garbage. I'm done with Walgreens, and not just the pharmacy. The whole company can go to hell before I spend a single cent in their stores. PS- If anyone from Walgreens actually reads these, don't be so cowardly and put a review option on your store pages. read more

Super nice staff but a lack of it most times . Every time I have been here they are understaffed but the ones that are present try to do their best to resolve the issue . I took an appointment and went to the pharmacy only to find out they were closed and they couldn't even send an email or text ?? why the need to sign up for text if you cant even text of closures or cancellation. Severely understocked as well and the shelves are kind of empty with only discounted /seasonal items . read more

Absolutely the worst pharmacy I've ever been to. One employee in particular is almost Psychotic in terms of customer service, I honestly feel like she was angry at me for existing. I was sick and just wanted to pay for my meds and go home, but instead this woman started arguing with me. I filled out an email survey Walgreens sent and the manager sent a weird response unrelated to my concerns, then asked me to let them know if I had any further questions but provided no contact information (email came from a generic no reply address). I've had decent experiences with other Walgreens, but this one is a mess. read more

Not surprised to see this place has one and a half stars. They got my prescription late last night, their hours show online they have been open for 2 hours. They wanted me to sit down and wait next to a guy they have to give a flu test and risk getting me sick just because they didn't fill the prescription this morning like they were supposed to. It's obviously not very hard because the lady at the counter begged the pharmacist to just take care of it real quick and the pharmacist refused. read more

Y'all, no matter how close this pharmacy is to your house you will not save any time by going here. I have 2 prescriptions I pick up monthly and have for over a year now at this specific pharmacy. Bear in mind these prescriptions are for my mental health and have been a god send for me being able to actually function like a regular human being. I am incredibly grateful that it's not my physical health that this place is in charge of. If you rely on medication for your physical health please do not go here. I finally hit my threshold recently because they canceled an order I put in to refill my meds on the app, told me there was no order even though the app said I had a refill, then put in the system that I had picked up my medication that they canceled. They acknowledged the problem but the issue was that my insurance had made it to where I couldn't get my meds because Walgreens had said I had already received it for the month. I should have been able to pick up this prescription a whole week ago but only got it today. I have had this Walgreens cancel orders I have put in, stating that there was no order available even though the app showed me there was and my dr told me there was, only to call my dr and have her tell me they were wrong and she would sort it out and then suddenly I could pick it up. I have had to wait up to a week for my medication to be back in stock, I've been told my medication would take 10 minutes to fill only for me to walk around the store for 30 minutes and it still not be available when I go up to ask. I don't mind if something isn't ready but I'd like to know before wasting so much time. There's a lot of general rudeness and shortness when trying to get ahold of anyone to get help and god forbid you need help because honestly good luck. I work retail, I have a lot of patience and don't get snippy or angry when I'm in frustrating situations, I cannot say the same for them. They will not ever reach out to you to resolve issues, that will 100% be put on you even if they really mess up. When I called the next day after being told they would get ahold of my insurance and sort everything out the person told me that the people helping me weren't there so they would have to start the process over and got a bit snippy with me when I tried to let her know at this point it's really important that I get my meds because I do not have any. It sucks, the bald guy that works there is so sweet and actually has empathy and tries and honestly I hope that place doesn't eat him up because it must be exhausting having so many issues all the time needing resolution. A lot of workers here seem very overwhelmed and under qualified to be dealing so directly with the public and with such a personal and necessary thing like medicine. Save your time and even if you live across the street go somewhere else. read more

This pharmacy is a joke. It's at least a 45 min wait in drive through. I was the 4th car 2 times today and both times I waited over 40 mins. I called to complain to the manager and his excuse was that it's slow cuz they are testing Covid through drive through. That's bs not once did I see anyone brake something out and put it up their nose and send back. Just bs If they don't get it together I'm changing all my clients to another pharmacy. read more

Not coming here anymore because you put allergy medicine behind a locked case with no way of reaching employees to get one for you. Pharmacy busy talking with a coworker. Photo talking with a lady looking for something in her phone and front door is just stacked. After waiting for 10 minutes, I'm done coming to Walgreens. Apparently Winco is more efficient. Sad. read more

I tried to explain to the pharmacy that I couldn't use the online page to sign up for a covid test and all the pharmacy lady had to say was she can't set an appointment over the phone and I'll just have to use the online to do it. I tried to explain to her that her website is broken and will not let me select the store location and she just proceeded to argue with me and make me sound like I WASN'T TRYING already. I give it 1 star read more

I have had the worst experiences with Walgreens everywhere. I have had so much trouble getting my prescription refilled. I have been waiting all week for it to be filled and now I've been sitting on hold for 2 hours!! It's ridiculous, fix your shit Walgreens!! read more

Walgreens - a phone call on a black background - Drugstores Near Me - Vancouver, Washington

Highly recommend going to anywhere else in the area. The pharmacist team is awesome, but several of the counter staff at the pharmacy are demeaning, rude, and outright horrible at customer service. Been a customer Monthly for the last 1-2 years and I am met with eye rolls, gasps, and screams of "what?" every time I speak a word. Specifically there is a woman with blue hair that Walgreens corporate should evaluate for retention. read more

Zero star if possible. Waited in the drive through for 30 minutes with a car in-front of me and one behind me. Another 15 minutes was spent at the front of the line looking in. While at the front of the line I saw five customers inside the pharmacy get helped. When I called they said they were doing their best. When they finally came to the window the pharmacist said she was doing her best. I gave her the facts (5:1) help ratio, 45 minutes in line and asked why that is her best? She just kept repeating, "are you saying I am not doing my best?" like she was trying to start a fight. Very immature for a professional. She sent her manager over who gave no apology and didn't seem to understand that helping 5 people in one line and zero in the other was not logical. I didn't want to be a total Karen so I left and plan on moving my business to Amazon or Target or CVS or .... read more

Zero stars. Colleen, the pharmacist, is incredibly rude and unprofessional. She probably feels inept at her job and that's why she doesn't connect well with customers. Jenny, the store manager, is just as bad. After filing a complaint, she retaliated by saying that they couldn't "meet my needs" and suggested that I have my rxs filled somewhere else. I guess "my needs" for common courtesy and respect are above their pay grade. No worries. After giving thousands of dollars to Walgreens, I'm taking my business elsewhere. There are plenty of pharmacies in the Vancouver area where professionalism and friendliness aren't that difficult. For Colleen and Jenny, it apparently is. read more

Always nice people working here. Dealt with the pharmacy, photo and geneneral merchandise and everyone in each department has been upbeat and helpful, I will continue to shop here. read more

worst f*****g experience with supposed professionals. I call for an adderall prescription because I just got diagnosed with adhd. I call my pharmacy and am on hold for about ten minutes. because of my current diagnosis I zoned out so bad I forgot who I had called. I said "sorry, zoned out there for a second. who did I call again?" I say a version of this three to four times and all I get is "how can I help you with increasing pissy back end time. then my girlfriend who wasn't even in the room and overheard reminded me. I never gave them any attitude even though I have given them my insurance three times now and yet they still need it a fourth time...worst pharmacy in vancouver. read more

This is by far the laziest, rudest and most incompetent pharmacy staff that I've ever come in contact with. When you wait on hold on the phone for 40 minutes to ask them if your prescription that was sent over 4 hours ago would be ready before they close and you get disconnected right as it starts ringing (that's not coincidence). Then you decide to drive over there instead and they tell you the soonest they can have it done is the following evening because they are short staffed but there is nobody in line when you walked up and they were just walking around doing nothing. People wouldn't be trying to get their medication if they didn't need it! When you ask them if they can call the other Walgreens to transfer it to them tonight to get filled so you can possibly breathe and actually get some sleep during the night with the help of the medication since you've been incredibly sick for a week and they tell you that they don't know the other Walgreens phone number. I will NEVER go back to this one again. Do yourself favor and make the 5 minute drive to the wonderful staff at the Salmon Creek Walgreens. This pharmacy location is an absolute joke. read more

This Walgreens has gone downhill. It used to be the one I preferred and now I am traveling the extra 10 minutes out of my way to go somewhere else. They are randomly open, it is never consistent. read more

Spent some time in the ER, the doctor sent 4 prescriptions over to them. I picked up three, one was back ordered. Was told it's in the shipment they just received and would be ready Friday. It's now Tuesday, no call from them. Just got off the phone and someone at Walgreens cancelled my prescription. WTH!!! Done with Walgreens. read more

The pharmacy techs have been rude so may times I finally just took my business elsewhere. Once , I was asked to get out of the drive thru line because it was taking too long for her to figure out my Good RX coupon. Another time, when it was really busy, one of the techs muttered under his breath "where did all these #&*king people come from?". If the prices were good maybe I would have toughed it out. The pharmacist is good, but overall I just found myself dreading going here. Not worth it. Fred Meyer pharmacy is so easy! read more

I would give the pharmacy department a zero today if it was available. My wife and I were there to get our 2nd shingles shot. The gal that helped us initially with the forms to fill out was very sweet and kind she even informed us that they only had one single shot available and that the other person would have to go to another Walgreens which she was going to contact for us. Then she came out and said they found another shingles shot so we both were able to get ours at this location. The person that gave us the shingles shot I don't know if it was the pharmacist or not but she was the most rude, inconsiderate, short, curt person I have ever met in the healthcare industry. If that was my employee they would've been fired on the spot. I am in no way loyal to Walgreens there are many places I can go to receive my prescriptions and get the products that Walgreens offers read more

I will make this short, I will not shop at this Walgreens again. Normal anyone in my family that lives near this location. We think it is asinine that we go and give them a surcharge From their ATM to pull money out and since it doesn't give $10 bills, we asked them if they would split a $20 bill and 2 10's for us and they told us they were going to charge us to do that. So not only did we not have them do this they have lost all of our business. read more

The pharmacy at this location is useless. It doesn't matter if you received the text saying your order is ready or that you have called in to confirm your medication is ready. It is still very likely that the order is not ready or that they might not even have your medication in stock. Don't waste your time, go to another location. read more

Their Cust Service was GREAT WHEN I WAS OVER CHARGED! Thanks much you gals! An item was put in the wrong place on the shelf with also a sale price - they totally honored their stocking mistake and took the time to do some difficult computer refiguring for me! bravo, thats how it should be dome! read more

You would think that knowing they will have a line of cars they would have a plan with their small parking lot but nothing always packed with cars just waiting in line and having an appointment doesn't help at all your still going to wait read more

I only use this store when I have a new medication I need right away, and they do that part well - especially with the longer hours than many pharmacies. But other than that I couldn't really telly you anything they carry or what the staff's attitude is. I'm just in, pick up new med, and I'm gone. read more

Worst customer service ever at this location, especially the pharmacy. Rude, condescending and not at all organized. Zero stars.

I had to switch to a new pharmacy. The assistants working the counter have dreadful customer service skills. I was talked down to one to many times. How dare anyone make a derogatory comment about my health insurance company. Especially some kid that looks like she is 12. The assistants seem to have forgotten that they need customers. Being rude and insensitive is one of the quickest ways to run them off. There are several other options close by to get prescriptions filled. I do think it is insensitive to look at someone who is clearly sick or in pain and happily chirp out Have A Great Day. In My opinion, Take Care or Feel Better would be much more appropriate. I left and this is my only glance back. read more

''I'm in here from time to time? They are very close and handy to where I now live! I use their pharmacy on occasion and their photo service now and then? Ice cream selection attracts me too and sundries when I need them? No long lines to stand and wait in I must mention? Parking is excellent, clerks are friendly. no complaints worth mentioning? So 5 stars.*****! ''Thank you read more

Don't buy any alcohol at Walgreens. They make you scan your drivers license for their data mining. I refused, with cash in hand, and they wouldn't sell me the bottle...I'm 60 years old, so I know it wasn't for checking my age. I let them scan it once, and when I got home I had tons of Sky Vodka ads popping up on my computer. read more

I would have given this review one star except the customer service wasn't awful, so I felt they deserved something. My problem with Walgreens: DONT have your passport photos taken here- under any circumstances. I had literally JUST gotten done getting my hair cut and styled for this photo and I had done my makeup really nicely also. When I arrived, I let the photo dept employee know I needed a passport photo and I asked if it would be better if I put my hair up. He said I didn't need to put my hair up, so I didn't. He then pulls down a white screen for me to stand in front of with HEAVY white fluorescent lights over it. He tells me that I absolutely cannot smile in the photo. So I didn't. He takes my picture and I was shocked at the results. My skin looked WHITE and I am a pretty tan lady. The fluorescent lighting also highlighted every imperfection in my skin and showcased my undereye circles. This photo was so bad, that I actually felt bad about my appearance for a few days and wondered why I couldn't see what this photo was showing. I had recently lost thirty pounds and this photo made my face look fatter than i did when I was at my heaviest weight. I was really embarrassed to have it be my passport photo for the next ten years but even though I had him retake it, the photos just looked worse. I accepted the photo and just told myself I would retake it when I had more time, but so needed to get my passport app in ASAP. Today I went to submit my passport application and the person processing it said that the photo was awful and it didn't look anything like me. She also said that it might be rejected because my hair was covering one of my ears. I asked her if she could retake my photo because I didn't want my application to be rejected. She took my photo at the post office and even though my hair wasn't done, I LOVE the photo she took. It made me feel SO much better knowing that I don't actually look like this photo that Walgreens gave me. Anyway, the post office employee said I should take the photo back to Walgreens and get my money back. I followed her advice and luckily the employees were pretty nice about it and didn't give me a hard time. I'm pretty sure they could see it was a very poorly done photo. Bottoms Line: just get your passport photo taken at the post office. It's cheaper and SO much better! read more

I have been going to this pharmacy for over 10 years. I have fought with them on a continual basis to fill my prescription as written. They continually change the prescription even when my doctor has specifically told them not to use the generic form since one of the inactive ingredient it contains causes me to have a negative reaction. When a pharmacy disregards a doctors specific guidelines they are overstepping their boundaries. The pharmacist does not know a persons specific issues and is not in a position to make changes to a prescription unless given the okay by the doctor and/or the patient. This last time they lied to me and told me the packaging had changed but once they handed it to me I saw that it was in fact the generic form that causes a negative reaction and I was now stuck with it. I won't fight this battle with them anymore. They are fired. My advice, don't bother, go somewhere else. read more